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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-151037 · Issue 609625

Enhanced ADM diagnostic logging

Resolved in Pega Version 8.4.4

Diagnostic logging enhancements have been added in order to better identify issues related to ADM models not being created or where learning is impacted.

INC-153223 · Issue 613703

DSS added to set Cassandra query page size limit

Resolved in Pega Version 8.4.4

When a site with a large number of nodes captured responses to the commit log, it was possible for nodes run out of heap space and cause system instability. This was due to the Cassandra query not having a specified page size, so the cluster-wide default setting of 5000 created an issue for large sites which could have over 150 nodes capturing responses. This has been resolved by specifying the page size on the Cassandra query that used to read responses from the commit log. This value will be set dynamically with a DSS to not read more than n responses from all shards combined in a single batch.

INC-154128 · Issue 614295

High thread contention in StrategySSAProgram resolved

Resolved in Pega Version 8.4.4

While Running inbound campaigns during peak times, high contention was observed around "threadSafeWrite" and "threadSafeRead". To resolve this and improve performance, the code around handling write locks has been updated.

INC-154889 · Issue 617191

Corrected export of zero value as '0E-9'

Resolved in Pega Version 8.4.4

File Data Set was exporting properties such as pxPriority and pyPropensity as '0E-9' if the value was 0.00000 . This has been corrected.

INC-155822 · Issue 618268

Locking added to avoid Null pointer exception for auto-populate property

Resolved in Pega Version 8.4.4

After configuring the auto populate property "OrgProduct" which referred to a data page, the system experiencing heavy load led to the property not getting properly initialized. This resulted in a WrongModeException and NullPointerException. To resolve this, the system has been updated to lock the requestor when Queue Processors execute their activity. This will prevent race conditions and concurrent modifications if other threads are accessing the same requestor.

INC-157097 · Issue 619995

REGEX In Expression Builder matches runtime values

Resolved in Pega Version 8.4.4

An expression builder statement was evaluating differently at runtime vs at testing. This was traced to a difference in escape character handling between old legacy code and the new strategy runtime engine, and has been resolved by ensuring the strategy runtime engine is supporting escape character use cases.

INC-157194 · Issue 620152

CheckRevisionDeployment requires authentication

Resolved in Pega Version 8.4.4

Authentication has been added to the CheckRevisionDeployment service package.

SR-69015 · Issue 619995

Unescaping characters implemented for expressions

Resolved in Pega Version 8.3.6, Resolved in Pega Version 8.4.4, Resolved in Pega Version 8.5.3, Resolved in Pega Version 8.6

An issue where expression builder statements were evaluated differently at runtime than at testing has been resolved. Pega Platform expressions with String literals(that is, sequences of characters enclosed in quotation marks) now unescape characters in strategy shapes such as Set Property or Filter.

INC-203994 · Issue 698853

DSS added to handle merges with lower versions of Postgres

Resolved in Pega Version 8.7.1

After update, executing the batch campaign with volume constraint resulted in the second data flow DF_Wait failing with error message "ERROR: number of columns (1844) exceeds limit (1664)". This was due to the database set’s change (in 8.5) to use the database layer’s merge statement. Prior to that, the logic used "deletes and inserts". Depending on the version of Postsgres, the generated SQL statement for a merge statement is different. The “INSERT … ON CONFLICT … UPDATE” syntax is generated for Postgres 9.5+ AND when there is a PK constraint defined for the DB table. Otherwise, the complex UPSERT statement (old syntax) is generated, as was the case in this issue. This is a known issue in the Postgres server software where it mis-interprets the number of columns involved. i.e., it mistakenly counts the number of columns twice. As a result, the actual maximum columns allowed is only half of the official limit (1664). The same UPSERT statement does not cause the “exceeds limit” exception if there are 832 or fewer columns in the statement. To resolve this, an option has been provided to select between the “original logic” (deletes and inserts) and the “merge statements” logic by way of the DSS “decision/datasets/db/useMergeStatementForUpdates”. Setting “true” will use the merge statement logic, and setting “false” will use deletes and inserts. When the DSS is not defined, the default is "true" and the system will use merge statements in the form preferred by Postgres 9.5+.

INC-
196961 · Issue 693473

Iteration method updated for SetRequiredSkillsCountColumn

Resolved in Pega Version 8.7.1

After update, database utilization spiked and did not drop. Investigation traced this to the use of Local.totalCount in pzSetRequiredSkillsCountColumn, which caused the iteration loop to run more times than necessary. This has been resolved by replacing Local.totalCount with Local.iterationsCount in the iteration.

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