SR-115934 · Issue 170092
Corrected deadline escalation for reassigned work
Resolved in Pega Version 7.1.7
When reassigning work with an escalating deadline, the reassignment flowed properly but the corresponding SLA queue item was deleted after reassign and passed deadline events defined in the SLA rule were not triggered. This was traced to the new queuepage being created with a different processEvent activity, meaning Queue Manager could not locate it. A check has been added to ensure the correct queuepage is attached to reassigned work.
SR-115934 · Issue 170387
Corrected deadline escalation for reassigned work
Resolved in Pega Version 7.1.7
When reassigning work with an escalating deadline, the reassignment flowed properly but the corresponding SLA queue item was deleted after reassign and passed deadline events defined in the SLA rule were not triggered. This was traced to the new queuepage being created with a different processEvent activity, meaning Queue Manager could not locate it. A check has been added to ensure the correct queuepage is attached to reassigned work.
SR-115934 · Issue 174331
Corrected deadline escalation for reassigned work
Resolved in Pega Version 7.1.7
When reassigning work with an escalating deadline, the reassignment flowed properly but the corresponding SLA queue item was deleted after reassign and passed deadline events defined in the SLA rule were not triggered. This was traced to the new queuepage being created with a different processEvent activity, meaning Queue Manager could not locate it. A check has been added to ensure the correct queuepage is attached to reassigned work.
SR-116153 · Issue 165729
CaseTypeValues correctly created for child cases
Resolved in Pega Version 7.1.7
CaseTypeValues were not being properly set on the child case when it was added to the cover through agent creation, causing the trigger not to execute because the change was not detected. Manual creation was detected properly. This inconsistency was traced to the agent using the AddToCover activity vs. the manual creation using AddChildWork, and has been corrected.
SR-116242 · Issue 171896
Work item correspondence loading fixed for IE11 Enterprise
Resolved in Pega Version 7.1.7
When trying to view correspondence attached to a work item, using IE11 in Enterprise mode, an error "Error: Loading Open Authoring Control" is generated. This was caused by the Open Authoring ActiveX control APIs used by the correspondence viewing functionality: the currently used method of verifying that an ActiveX control has been successfully loaded into the HTML page was not working in IE11 Enterprise mode, and has been updated.
SR-116347 · Issue 166799
Error resolved for adding Stage Step Specifications using RTE and Google Chrome
Resolved in Pega Version 7.1.7
While configuring a stage behavior in Google Chrome, if a user had focus within the Rich Text Editor for a specification and submitted the modal, an error was generated. This was caused by an invalid post-value check, and the unnecessary post value has been removed.
SR-116508 · Issue 170253
Large flow handling improved for IE8
Resolved in Pega Version 7.1.7
When opening a large flow in IE8 which includes multiple sub flows, a long-running script warning is displayed. This is caused by too many calls being executed at once on IE8, and has been remedied by turning on the asyncProcessing parameter for IE8.
SR-116587 · Issue 170222
Clarified default values for Create Class
Resolved in Pega Version 7.1.7
The Create Class screen was offering default values that had the potential to lead to classes being created in an incorrect / invalid part of the Class Structure. This has been corrected.
SR-116661 · Issue 169635
TrackSecurityChanges enhanced to capture index information
Resolved in Pega Version 7.1.7
While the properties of a pagelist are displayed in the TrackSecurityChanges history tab, the corresponding index of what was changed on the page list was not included. In order to more accurately track what is being changed, an enhancement was added with new field values for tracking the index history.
SR-116769 · Issue 174513
Case narrative ordering enhanced
Resolved in Pega Version 7.1.7
The Case Narrative ordering appeared incorrectly when the events are very close together (multiple events within the same second), though the History items displayed in the correct and expected order. When more than one event occurred within the same second, the DATE datatype did not provide a lower level of distinction to allow more granular sorting or ordering. To resolve this, the time value for sorting is now extracted from InsKey.