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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-215499 · Issue 714487

Assignment routing updated for swimlanes

Resolved in Pega Version 8.7.2

Routing options were not working for workbasket routing when using swimlanes. Investigation showed that when an assignment was added inside the swimlane, the assignment type value was defaulting to Worklist on submit of the assignment property panel. Manually changing it to workqueue did not make the routing section visible. This has been resolved by adding a 'visible when' condition to the "Route To" field to check if the assignment is not in the swimlane. The same check has been added to a 'disable when' condition for the 'Assignment type' drop down.

INC-192649 · Issue 706133

Basereference context available for attach content control

Resolved in Pega Version 8.7.2

An "undefined" error occurred when attaching a file using the attach content control in the mobile harness. To resolve this, support has been added to run attachcontent in basereference context. This can be enabled by setting pega.attachToCtxPage to true.

INC-195601 · Issue 685770

Basereference context available for attach content control

Resolved in Pega Version 8.7.2

An "undefined" error occurred when attaching a file using the attach content control in the mobile harness. To resolve this, support has been added to run attachcontent in basereference context. This can be enabled by setting pega.attachToCtxPage to true.

INC-198249 · Issue 705092

Security updates for packaging mobile app

Resolved in Pega Version 8.7.2

Unsafe properties such as password and userId are now explicitly filtered from the Operator object during the mobile app packaging process.

INC-201633 · Issue 706556

Reload icon disappears when refresh is ready

Resolved in Pega Version 8.7.2

After updating the Field Service Mobile App from Pega 8.3 to Pega 8.6, the wait icon continued to be visible even after the refresh was completed. This has been resolved.

INC-210526 · Issue 705639

Mobile supports icons for file attachment

Resolved in Pega Version 8.7.2

Attaching a file to a case in a mobile browser generated a script error popup. This has been resolved with code to support using icons to attach files on mobile.

INC-211208 · Issue 709647

Added fallback handling for missing Google Maps marker value

Resolved in Pega Version 8.7.2

The Google maps location position control was not showing the marker if the marker source was a Property. No issues were seen if a data page was used as the marker source. This was due to the pega.util. Dom.getElementsByName(markerPropertyHandle) being returned as null. Since the property value was not found in DOM, the latitude and longitude values were not resolved for the marker object. This has been resolved by relying on the markerPropertyValue as a fallback in case the property bound to the marker is not part of the DOM.

INC-214160 · Issue 709282

Access group context handling updated for Mobile

Resolved in Pega Version 8.7.2

After update, a new mobile application for a specific access group was not applying the correct access group for an operator with multiple access groups but instead used the default access group. This has been resolved by moving the logic responsible for switching access groups for Pega Mobile Client from the Authorization.getInitialAccessGroup class to the SessionAccessgroupInfo class to ensure Authorization/SessionAuthorization gets the information about the default access group for the current context.

INC-188469 · Issue 714844

Updated retainLock for DoClose activity

Resolved in Pega Version 8.6.5

After sending an external email notification from a case, attempting to use the "close" button resulted in an access denied error. This was traced to a missed use case for recent security improvements which resulted in not setting the required parameter retainLock for the DoClose activity, and has been resolved.

INC-208394 · Issue 713554

Error handling updated for Data-Work-Attach-File

Resolved in Pega Version 8.6.5

If a file is uploaded which has the same name as an existing case attachment or if any issue happens during file attachment, the attachment will fail and an error message is displayed with an option to cancel the operation. However, even if the upload was not successful the related Data-WorkAttach-File instance was created and persisted in the Workattach table. Investigation showed this was caused by the process for persisting the Data-WorkAttach-File record occurring prior to the process that returns the errors, and this has been resolved.

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