Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-189622 · Issue 682098

Cleaned up references to deprecated property type

Resolved in Pega Version 8.7

While using the Pega API to update a case from one application to another, an error was generated indicating the system was unable to find a property definition of “caseTypeClass” in pyAddableWorkList of the workpage. All properties in the clipboard pages of the work page are validated during this update: in this case, the check was for the caseTypeClass property, which is no longer used but which was on the clipboard page. To resolve this error, all remaining references to property casetypeclass have been removed.

INC-190819 · Issue 681999

Wrapper added to set correct bulk transfer context

Resolved in Pega Version 8.7

Bulk transfer was not working as expected when transferring an assignment from a flow defined in data class. Investigation showed the bulk transfer UI was getting picked from work- class while the post processing was running under data class context: this has been resolved by creating a wrapper activity in baseclass to call the post processing activity Work- .

INC-191645 · Issue 679536

Updated FieldLevelAuditing logic for page comparison

Resolved in Pega Version 8.7

Optimistic locking was resulting in orphan assignments and the error "Error: Flow Not At Task, Error: Flow Removed". In addition, Get Next Work was causing duplicate Field Level Auditing records. This was traced to a missed use case in the logic used in pxFieldLevelAuditing where previousPage and PrimaryPage are compared to see whether they are equal or not, and has been resolved by adding one more condition to mark previousPage as null when the update date time or commit date time are not updated as part of processing.

INC-192979 · Issue 677696

Case creation and Save As performance improvements

Resolved in Pega Version 8.7

Performance improvements have been made to the getApplicationRuleSetList() function to avoid unnecessary and repetitive database calls.

INC-194429 · Issue 682882

Updated FieldLevelAuditing logic for page comparison

Resolved in Pega Version 8.7

Optimistic locking was resulting in orphan assignments and the error "Error: Flow Not At Task, Error: Flow Removed". In addition, Get Next Work was causing duplicate Field Level Auditing records. This was traced to a missed use case in the logic used in pxFieldLevelAuditing where previousPage and PrimaryPage are compared to see whether they are equal or not, and has been resolved by adding one more condition to mark previousPage as null when the update date time or commit date time are not updated as part of processing.

INC-194981 · Issue 681369

Validation error message corrected for delegated SLA rule

Resolved in Pega Version 8.7

When delegating any SLA rule to a Business user like the Manager Access group, editing it from the Case Manager portal did not give an option to configure seconds in that available text field (label hh:mm) even though the validation error stated that the time needed to be in hh:mm:ss format. The pzDelegatedSLAGoal, pzDelegatedSLADeadline and pzDelegatedSLAPassedDeadline sections do not include seconds field, which is a difference from Designer Studio (hh:mm:ss). For this update, the validation error message has been corrected to indicate only hh:mm is used while delegating the SLA rule. An enhancement is planned in a future version to support the hh:mm:ss format for this use.

INC-198514 · Issue 688852

CheckFlowDependencies query performance improved

Resolved in Pega Version 8.7

In order to improve performance on very large tables, the pxCheckFlowDependencies activity has been modified. Previously, checking whether a dependency exists retrieved all columns. The updated query will instead return a count.

INC-152542 · Issue 610947

Support extended for document tags

Resolved in Pega Version 8.7

An enhancement has been added to extend the support for document tags, including showing tags added to a case in a workpool other than the application workpool; showing tags from other operators such as partner sales rep, sales reps, etc; and displaying tags in the "recently added by me" section.

INC-160485 · Issue 655297

Trailing "/" added to public links for SSO use

Resolved in Pega Version 8.7

Links generated using pyWorkLinkWithLabel were not working with SSO due to not having a trailing "/" on the URL. This has been corrected by adding code to append the "/" if the public link url doesn't end with it.

INC-161214 · Issue 640893

Push notification of shape-created child case opens correct case

Resolved in Pega Version 8.7

In a scenario with two cases, CaseA and its child case, CaseB, when CaseB was created from CaseA with a standard shape and a push notification was sent right after creation, the "Custom message" notification received on a mobile device opened CaseA instead of CaseB. If CaseB was created as a standalone case, the push notification opened it properly. This was traced to an edge case where the Primary.pzInsKey was empty because the child case was not available in database when the push notification payload was created by push shape, leading to the CaseID retrieved by getInstanceHandleFromPage to fetch the parent Case ID instead. This has been resolved by modifying the process to get the pzInsKey from the step page.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us