SR-B67236 · Issue 325268
Resolved infinite loop in offline app
Resolved in Pega Version 7.3.1
Pressing "Next" was causing an offline app to go into an infinite loop. This was found to be caused by two issues: there was a problem with back processing when deeply nested subprocesses were configured, and the handling was not working with a subprocess that had more than one 'from-connectors'. This has been addressed by modifying the implementation logic in process_flow.
SR-B69404 · Issue 320544
Map include enhanced with fallback "Show user location" function
Resolved in Pega Version 7.3.1
When Map was included in a section by checking the "Show user Location" option, the pxRequestor.latitude and pxRequestor.longitude options were empty in the clipboard. Also, in Microsoft Internet Explorer the user location was not shown and the default Boston location was given. This was traced to a null pum.GeolocationMarker.position in Microsoft Internet Explorer, and a fallback approach has been inserted to set the position from the existing previous value.
SR-B72669 · Issue 326687
FinishAssignment updated for offline mobile reports
Resolved in Pega Version 7.3.1
When a submitted report was saved in offline mode and then retrieved from the client store, the system seemed to only retrieve the N-1 version of the work object. Analysis showed that the call to open the object after being submitted only opened the first transaction and not the last transaction recorded for the case, and the issue was traced to Finish Assignment not saving the updated work-object to the client-store. To fix this, the system will call saveWorkAndAssignment in gotAFlow defined inside finishAssignment when "no next action".
SR-B64309 · Issue 315889
PDN help properly reflects FlowAnalysis implementation in the Diagram tab
Resolved in Pega Version 7.3.1
The documentation has been updated in the PDN to reflect that the ruleform "Flow Analysis" option is no longer available. The references to this were mistakenly left visible due to a build issue and the help files have now been republished so they match the current implementation of the Flow Analysis option, which is available on the Diagram tab.
SR-B74088 · Issue 324942
Enhancement for Optimizing Packaging during full & delta sync
Resolved in Pega Version 7.3.1
As part of an enhancement for more contextual, optimistic packaging algorithm in certain conditions, packaging can be optimized based on a setting available at the case type. For example, most Field Service applications where offline capability is heavily used don't have or need the ability to instantiate or create new cases, but rather work on existing assignments routed to the agents. Some sites have the additional constraint where the case types or the flows within a case type may be large in number and dynamically created, which means the first full sync will just not be sufficient for the user to work on later created assignments. This has an adverse impact on the performance of the full sync and the first login time. The following changes have been introduced: - On delta sync - if a new work item ( of new case type which is not there during full sync packaging ) is added to work list. All the dependent rules of this new case type will be packaged and sent to HC. Added an checkbox in the case type rule "Only offline when in user's worklist" which will be visible only when "Enable Offline" is checked. - Provided a new when rule pyPackageAssignmentFlows which is set to false by default. When the true, all the case type with "Only offline when in user's worklist" will have selective flow packaging. - Create a class structure with a page group to hold full packaging and optimized packaging Application.pyOfflineCaseTypes("full") Application.pyOfflineCaseTypes("optimized") Above properties are populated in pzGetStartingFlows activity which is ran on delta sync and full sync. - Flows that are created in the case with "Only offline when in user's worklist" check are listed in pzDataSyncGetworkList which will be packaged during delta sync. The flows are listed for packaging if there is any Work Object created, flow is retrieved from the Assignment's pzInsKey key, and Flow key is built. Changes are made in the PackageRuntime.java to iterate the flow and perform packaging.
SR-D47146 · Issue 515647
Pick Values modal updated for deprecated list view handling
Resolved in Pega Version 8.1.8
Pick values were not displaying in the menus below Case Management-> Tools -> My Work, including "Work entered by me", "Work by workbasket", and "Work resolved by me recently". This was due to the use of deprecated list views: the pick values modal was failing to show and hide the busy indicator because the indicator now uses jQuery, but list view does not include jQuery. In order to resolve this, the equivalent Report Definition pyEnteredByMe has now been added under the navigation rule : pzProcessAndCaseRulesMainMenu.
SR-D59504 · Issue 524641
Attachment drag drop searches only current Ajax context
Resolved in Pega Version 8.1.8
When the Interaction for customer service was open and more than 1 task from the sidebar was open, the drag and drop zone was missing on any subsequent Task/Cases past the first. In an Ajax container scenario, getElementByID js was searching in all the containers because they were present in DOM, and it was losing context. To resolve this, the code has been updated to only search in the current context when using an Ajax container.
SR-D76291 · Issue 547842
Updated retry logic for S3 AddAttachmentFromEmail
Resolved in Pega Version 8.1.8
When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.
SR-D80120 · Issue 544216
Custom attachment category parameter passed to dropdown
Resolved in Pega Version 8.1.8
Attempting to use the out-of-the-box “Attachments control” which was configured at design time to use a custom category where both the custom category and the section class were in the same work class resulted in the attachment category dropdown defaulting to “File” instead of the custom category. Investigation showed that the custom attachment category name configured on the control was missing in one of the pre-processing activities sequence. To resolve this, the activity Work-.pzInitAttachContent and the initAttachmentPage activity have been updated to pass the custom attachment category parameter.
SR-D37275 · Issue 519027
Enabled PDF attachment for iPad Safari
Resolved in Pega Version 8.1.8
It was not possible to select the PDF option when attempting to attach a file while using iPad Safari. This has been corrected.