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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-135751 · Issue 587289

Null check added for embedded section pyInclude tag

Resolved in Pega Version 8.3.5

When attempting to implement a call to the Pega API casetypes endpoint, the end point /casetypes/{id} returned data for only some of the casetype IDs. For others there was no content in the response and in the logs the error "null at com.pegarules.generated.pzAPICreateJsonForGroup" was seen. This was traced to the use of an old section which did not generate the embedded section pyInclude tag. When the API was called on the same section, it tried to perform an equality check on the variable which gets the pyInclude value, and the null value caused the Null pointer exception. This has been resolved by adding a null check to cover pyInclude in an embedded section.

INC-135335 · Issue 588512

Parent flow next step will take precedence over sub-process

Resolved in Pega Version 8.3.5

A Breadcrumb configured in the screen flow was not displaying at the last assignment when there were multiple embedded sub processes and the last assignment was called in a sub process. This was traced to the parent flow next step information not being passed due to the next step in the sub process being marked as an end shape. To resolve this, the pzFlowSteps7 html control has been updated to pass the parent flow's next step information in this situation.

INC-133615 · Issue 581399

Rendering corrected for contextual prompt in Case Type

Resolved in Pega Version 8.3.5

In Case Type with multiple stages, clicking to add step->More at the last stage caused the More menu to be distorted and not usable. Investigation showed that whenever the contextual prompt was opened in this way and the layout had no space on the right side, it shifted left and moved beyond the visible layout. This was traced to the two column layout in pxContextualPromptWithPreview having display styling set to block, and has been resolved by updating this setting to display as table.

INC-136327 · Issue 591468

Stage keeps proper order placement on restart

Resolved in Pega Version 8.3.5

When a user restarted a stage, the stage moved to the end of the list of stages and stayed there even when completed. Investigation showed that when pxRestartStage was configured as a post-processing activity for a flow action, pxStageHistory was updated with a new list item which considered pxCameFrom and pxStageId as the same. Due to this, the current stage was moved to last in the chevron. This has been resolved by adding a new 'when' condition to pzLoadStageStatusDP that will skip the item of pxStageHistory (Alternate stage) if both .pxCameFrom and .pxStageId are same.

INC-139861 · Issue 594008

Cross-site scripting protections added to Case Email

Resolved in Pega Version 8.3.5

Cross-site scripting updates have been added to rules handling linked email correspondence.

INC-188469 · Issue 714843

Updated retainLock for DoClose activity

Resolved in Pega Version 8.8

After sending an external email notification from a case, attempting to use the "close" button resulted in an access denied error. This was traced to a missed use case for recent security improvements which resulted in not setting the required parameter retainLock for the DoClose activity, and has been resolved.

INC-192673 · Issue 689552

Tab highlighting updated

Resolved in Pega Version 8.8

Not all elements were indicated with yellow highlighting when tabbing through the screen. This has been resolved.

INC-194180 · Issue 704636

GetChildcases handling updated for large numbers of cases

Resolved in Pega Version 8.8

When a very high number of child cases being processed contained a wait shape that was dependent on the movement of a parent case, some of the cases were moved to the next step of the flow automatically while others required a manual command to ResumeFlow. In extreme cases where many child cases were waiting, a node crash could occur. This was traced to the pzGetChildcases report having a maximum value of 500 lines, and has been resolved by increasing the maximum number of rows to retrieve to 9999 in the Data Access Tab of the pzGetChildCases report definition. In addition, the pxCheckFlowDependencies activity has been modified to perform with a higher number of cases, and DSS(MaxRecords) logic has been added to split the child cases into multiple queue items for each access group to decrease load on each thread process.

INC-201723 · Issue 719854

Audit message displays correct parameter value

Resolved in Pega Version 8.8

The Audit message showed "{1}" instead of displaying the parameter value dynamically. This was traced to the pyInstructions field value which contained the message "Please approve or reject this {1}", and has been resolved by updating the pzInstructionsForApproval rule so the correct value is displayed.

INC-203595 · Issue 702360

Updated retainLock for DoClose activity

Resolved in Pega Version 8.8

After sending an external email notification from a case, attempting to use the "close" button resulted in an access denied error. This was traced to a missed use case for recent security improvements which resulted in not setting the required parameter retainLock for the DoClose activity, and has been resolved.

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