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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-143033 · Issue 607836

Access Control Policy documentation updated

Resolved in Pega Version 8.6

The documentation for the ACP rule (https://community.pega.com/knowledgebase/articles/security/85/creating-access-control-policy) has been updated to clarify that these rules must be checked in for the policy change to take effect. Access control policies only work when a rule is checked in. Therefore, any changes in a checked out rule will be ignored. When changing or modifying any ABAC policy rules, the rule must be checked out, updated, saved, and checked in for the changes to take effect.

INC-145944 · Issue 612847

Product Rules help updated for Report Definition filters

Resolved in Pega Version 8.6

The Product Rules help documentation has been updated to remove references to the deprecated use of When filters and List View filters as these have been replaced by Report Definition filters.

INC-158784 · Issue 625592

Throttling during email processing help documentation updated

Resolved in Pega Version 8.6

The IMAP section of the support article for throttling email has been updated to include more detailed information about the dynamic system setting used for throttling, Pega-IntegrationEngine Email_throttling_pattern_regex, and how to configure it.

SR-SR-D89339 · Issue 550312

Ping service documentation updated

Resolved in Pega Version 8.6

The documentation for ping service architecture and output has been updated to reflect that the response now includes more parameters.The response contains JSON text in the following format: {"node_type": [""],"health": [{"last_reported_time": "","test_name": "","status": ""},{"last_reported_time": "","test_name": "","status": ""}],"state": "","node_id": ""}

INC-173068 · Issue 654066

HTML tags escaped in Audit History field values

Resolved in Pega Version 8.5.6

The case narrative section was showing case statuses with encoded special characters such as % or ( ), resulting in entries such as "Status changed to Complete &# 40;approved& #41; !@##$: &#37;^& amp;*&# 40;&# 41;_&# 43;.</div>". This has been resolved by updating the PyMemo field from type Text Input to DisplayAsLiteral for case narrative, which matches the setting for case history.

INC-178650 · Issue 673547

Cross-site scripting protections updated

Resolved in Pega Version 8.5.6

Cross-site scripting protections have been updated around the DisplayAttachment function.

INC-180275 · Issue 666454

Collaboration control hidden if data type is delegated

Resolved in Pega Version 8.5.6

When collaborating using a customized CaseManager portal with some delegated data types, the admin user refreshing the Data Type view changed the collaborator's view from the portal to show the Data Type tabs, allowing the second person to open rules (properties, Data Pages, etc) and see the configuration even though they could not make any changes. This has been resolved by updating pzDataTypeDelegated to display the collaboration control only if pzDelegation is false.

INC-183650 · Issue 678310

Corrected doubled tag removal

Resolved in Pega Version 8.5.6

After adding two tags for a Service case, attempting to delete the first tag resulted in the second tag also being removed. When three tags were present in the case, deleting the first tag caused the first and second to be deleted. Investigation showed this was caused by the run activity pyRemoveTagLink being called twice in run time, and has been resolved by updating the run activity.

INC-183751 · Issue 665891

Improved text contrast for Attach Content button

Resolved in Pega Version 8.5.6

In order to improve accessibility, the contrast between text and background colors has been increased for the Attach Content button by updating pzMultiDragDropControlStandard to change the color from gray to black in function pzInitHTML5DD().

INC-183822 · Issue 667500

Filename with non-ASCII characters normalized for Apple Safari upload

Resolved in Pega Version 8.5.6

When using the Apple Safari browser, attaching a file name that contained Japanese characters resulted in an "attachment doesn't exist" error message when trying to open it again. This was caused by the special characters in the FileName for the Data/Query string not being encoded during the file upload, and has been resolved by updating the UploadFileToADocument activity to normalize the FileName if the Safari Browser is being used.

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