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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-173068 · Issue 654064

HTML tags escaped in Audit History field values

Resolved in Pega Version 8.4.6

The case narrative section was showing case statuses with encoded special characters such as % or ( ), resulting in entries such as "Status changed to Complete &# 40;approved& #41; !@#$ %^& amp;*&# 40;&# 41;_&# 43;.". This has been resolved by updating the PyMemo field from type Text Input to DisplayAsLiteral for case narrative, which matches the setting for case history.

INC-175882 · Issue 658642

Updated bulk action audit history logic and security

Resolved in Pega Version 8.4.6

After update, using the standard bulk action feature did not record an audit history entry for the SLA action on a case. This was traced to changes made around authorization for opening worklists when using pzBulkProcessItem that limited the audit history to reassign, transfer or transfer assignment, and has been resolved by updating the login the Work-pzBulkProcessItem activity. In addition, the Require authentication to run checkbox has been enabled on the Security tab of the activity, and the Allow invocation from browser checkbox has been disabled.

INC-177183 · Issue 660537

Refresh assignment checks updated

Resolved in Pega Version 8.4.6

Additional privilege checks have been added to refresh assignment.

INC-178650 · Issue 673550

Cross-site scripting protections updated

Resolved in Pega Version 8.4.6

Cross-site scripting protections have been updated around the DisplayAttachment function.

INC-183947 · Issue 673735

Query split added to handle Oracle expressions limit

Resolved in Pega Version 8.4.6

The PXCHECKFLOWDEPENDENCIES activity was throwing the Oracle error message "ORA-01795: maximum number of expressions in a list is 1000" when a case had a very large number of sub-cases, causing a failure in trying to submit additional child cases which sent them into the broken process. This has been resolved by updating the pxCheckFlowDependencies rule to break down the query parameter into batches of 999 so they can be handled by Oracle.

INC-184271 · Issue 668414

Portal Header persists appropriately

Resolved in Pega Version 8.4.6

The Portal header was disappearing immediately after case attachments were opened from the right sidebar and did not reappear even after refresh. This was traced to the absence of pd(event), and has been resolved by adding pd(event) to the onclick attribute in the anchor tag in the attachment UIKit rules.

INC-188469 · Issue 714844

Updated retainLock for DoClose activity

Resolved in Pega Version 8.6.5

After sending an external email notification from a case, attempting to use the "close" button resulted in an access denied error. This was traced to a missed use case for recent security improvements which resulted in not setting the required parameter retainLock for the DoClose activity, and has been resolved.

INC-208394 · Issue 713554

Error handling updated for Data-Work-Attach-File

Resolved in Pega Version 8.6.5

If a file is uploaded which has the same name as an existing case attachment or if any issue happens during file attachment, the attachment will fail and an error message is displayed with an option to cancel the operation. However, even if the upload was not successful the related Data-WorkAttach-File instance was created and persisted in the Workattach table. Investigation showed this was caused by the process for persisting the Data-WorkAttach-File record occurring prior to the process that returns the errors, and this has been resolved.

INC-209404 · Issue 710406

MultiFilePath supports file upload with leading special character

Resolved in Pega Version 8.6.5

Updates have been made to the pzMultiFilePath control in order to support uploading a file with a special character such as "%" at the beginning of the name.

INC-210787 · Issue 710393

Multiple child case assignments open correctly in Ajax container

Resolved in Pega Version 8.6.5

After configuring two cases with a parent-child relationship, the child case was configured with a parallel process with two assignments. When trying to open the child case assignments in an Ajax container, only the first assignment would open. Investigation showed this was caused by the "reloadAlways" parameter not being sent to openAssignment due to a custom control being used. To resolve this, the reloadAlways has been added as an argument to the OpenAssignment function call in pyAssignmentsLabel.

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