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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-135751 · Issue 587289

Null check added for embedded section pyInclude tag

Resolved in Pega Version 8.3.5

When attempting to implement a call to the Pega API casetypes endpoint, the end point /casetypes/{id} returned data for only some of the casetype IDs. For others there was no content in the response and in the logs the error "null at com.pegarules.generated.pzAPICreateJsonForGroup" was seen. This was traced to the use of an old section which did not generate the embedded section pyInclude tag. When the API was called on the same section, it tried to perform an equality check on the variable which gets the pyInclude value, and the null value caused the Null pointer exception. This has been resolved by adding a null check to cover pyInclude in an embedded section.

INC-135335 · Issue 588512

Parent flow next step will take precedence over sub-process

Resolved in Pega Version 8.3.5

A Breadcrumb configured in the screen flow was not displaying at the last assignment when there were multiple embedded sub processes and the last assignment was called in a sub process. This was traced to the parent flow next step information not being passed due to the next step in the sub process being marked as an end shape. To resolve this, the pzFlowSteps7 html control has been updated to pass the parent flow's next step information in this situation.

INC-133615 · Issue 581399

Rendering corrected for contextual prompt in Case Type

Resolved in Pega Version 8.3.5

In Case Type with multiple stages, clicking to add step->More at the last stage caused the More menu to be distorted and not usable. Investigation showed that whenever the contextual prompt was opened in this way and the layout had no space on the right side, it shifted left and moved beyond the visible layout. This was traced to the two column layout in pxContextualPromptWithPreview having display styling set to block, and has been resolved by updating this setting to display as table.

INC-136327 · Issue 591468

Stage keeps proper order placement on restart

Resolved in Pega Version 8.3.5

When a user restarted a stage, the stage moved to the end of the list of stages and stayed there even when completed. Investigation showed that when pxRestartStage was configured as a post-processing activity for a flow action, pxStageHistory was updated with a new list item which considered pxCameFrom and pxStageId as the same. Due to this, the current stage was moved to last in the chevron. This has been resolved by adding a new 'when' condition to pzLoadStageStatusDP that will skip the item of pxStageHistory (Alternate stage) if both .pxCameFrom and .pxStageId are same.

INC-139861 · Issue 594008

Cross-site scripting protections added to Case Email

Resolved in Pega Version 8.3.5

Cross-site scripting updates have been added to rules handling linked email correspondence.

SR-D33359 · Issue 505773

SelectAll properly applied to only the page selected

Resolved in Pega Version 8.2.4

In repeating grid, applying SelectAll on one page resulted in it being applied to the next page as well even though all records in the other page were not selected. Investigation showed that on change, the 'when' condition added to refresh the list was always false. To resolve this, the condition in section pzBulkProcessingCheckbox which refreshes the list once the checkbox is changed has been removed.

SR-D37444 · Issue 507038

WorkBasketGadget control updated for improved backwards compatibility

Resolved in Pega Version 8.2.4

After upgrade, the WorkBasketGadget Control was not retrieving the work queues. This was traced to a backwards compatibility issue introduced when greater security was put in place. The control WorkBasketGadget contains a call to pzEncryptURLActionString that was introduced in 8.x versions of the platform to encrypt URLs to avoid hijacking. The content of the URL relies on the pxRequestor.pxWorkGroup property, which is resolved using pega:reference tags. This approach was working in versions below 8.x, but these tags were not resolved at runtime. To correct this, requestorWorkGroup will be resolved as string and passed as a parameter instead of using pega:reference tags.

SR-D26785 · Issue 495892

Corrected error when persisting temporary work object

Resolved in Pega Version 8.2.4

When persisting a temporary work object using the Persist case shape, the internal assignment handle was not updated to include the work object's ID. Subsequent attempts to access the internal assignment (such as the "Edit" button on the Review Harness) resulted in errors. Investigation showed that when a temporary case was persisted, pyInternalAssignmentHandle was not getting recalculated after pzInsKey was updated. To resolve this, the configuration on the edit button has been modified to use .pxFlow(pzInternalCaseFlow).pxAssignmentKey which is what pyInternalAssignmentHandle declare expression was also returning.

SR-D32525 · Issue 505467

Dirty check added to offer save/discard changes when closing tab

Resolved in Pega Version 8.2.4

With the OOTB section enabled, performing a change in the form (changing a text value, selecting a option in a dropdown, etc.) and closing the case generated an unexpected alert indicating that the case was changed and the modifications were lost. This differs from the previous behavior of showing the section pyDirtyCheckConfirm which offered the opportunity to save the work. This was a missed use case and has been resolved by updating the system to perform a check for the dirty state when closing the interaction and show a modal dialog asking the user to choose either save/discard if dirty.

SR-D29832 · Issue 503225

Corrected image alignment for email case creation

Resolved in Pega Version 8.2.4

An issue with missing image styling when an email was sent to create a case was traced to the Owasp library stripping align attributes from the img tag. This has been fixed.

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