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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-160078 · Issue 628839

Work object status correctly set to Resolved after refresh

Resolved in Pega Version 8.6

When using the Refresh option from the Other Actions menu before submitting the flow action, the work object status was not updating to Resolved-Completed. Investigation showed that when performing the Refresh action, the RefreshOnConflicts activity created a Clipboard page named LatestWorkPage with a copy of the work object. This page was not removed after use, causing the Resolved-Completed status to be set on LatestWorkPage instead of pyWorkPage. To resolve this, a step has been added to RefreshOnConflicts to remove LatestWorkPage.

INC-160115 · Issue 627650

Editing Approval flowshape retains decision tree

Resolved in Pega Version 8.6

Editing the Approval flowshape caused the decision tree to become blank when selecting 'Use Business logic' in the dropdown for "Route to dropdown". This was traced to a missed use case for earlier work done on enhancements for email approver shapes regarding retaining previous values while switching back to using the business logic option, and has been resolved.

INC-162550 · Issue 630274

RefreshFor correctly returns validation messages

Resolved in Pega Version 8.6

After upgrade, the PUT method on /api/v1/assignments/{ID}/actions/{actionID}/refresh?refreshFor was not returning validation messages on the child level. This was an unintended consequence of refactoring work done on pzApiCreateJsonForField around the default value calculation, and has been resolved. In addition, an issue with read-only text controls not being localized has been corrected.

INC-164413 · Issue 636126

Updated timestamp handling for duplicate key issue with PyCompleteAutomation

Resolved in Pega Version 8.6

Occasionally a robot failed to complete a case due to a duplicate key exception. This was an issue with the History record creation due to duplicate key erlated to the timestamp, and has been resolved by updating the timestamp handling so that the REST API will use 'getCurrentTimeStampUnique' and for other cases 'pxGetCurrentTimeStampThreadUnique' will be used.

SR-SR-D60505 · Issue 522998

Upload with "Select File" works in Microsoft Internet Explorer

Resolved in Pega Version 8.6

When using Microsoft Internet Explorer, uploading a document was failing on the first try when using the "Select File" button. The second attempt worked as expected. This was an unintended consequence of work done to enable attaching the same file after deleting it, and was related to Internet Explorer calling an "onChange" which caused the "pzAttachFileDDFileList" section which is used to display the attachments uploaded to not be properly refreshed. This has been resolved by updating the pzMultiFilePath control handling of the success and failure of the upload function call.

SR-D22415 · Issue 493439

Enhancement added to expose BrowserAttachmentTypeTable

Resolved in Pega Version 8.3.1

By default, the inline view of PDF files appears with the thread name visible. An enhancement has been made to expose pzBrowserAttachmentTypeTable as a py rule: when the DT is overridden such that return is false for PDF, the inline view is not displayed but instead the PDF is downloaded when clicked.

SR-D23723 · Issue 503087

pxGenerateExcelFile updated for handling blank dates

Resolved in Pega Version 8.3.1

When using a custom template for exporting to Excel, blank DateTime property column values defaulted to the current date. To resolve this, the pxGenerateExcelFile activity has been updated to ensure that an empty date will be exported as blank and that given dates will appear in the correct datetime format.

SR-D26589 · Issue 496719

pxParseExcelFile activity will now parse multiple sheets

Resolved in Pega Version 8.3.1

When trying to use the activity pxParseExcelFile on an Excel file containing three sheets where each sheet had a different pagelist, the properties mentioned in sheet 1 were populated on upload but the remaining sheets only showed the error message "Could not get clipboard property for reference Work Queues.". This was caused by an error in Row index handling for the additional sheets, and has been resolved by updating the logic to populate the data in the clipboard. Additional issues for this issue in 8.4 to fix issues like formulae not getting evaluated and $ not parsed: 501592, 501383

SR-D29114 · Issue 499930

Added handling for bulleted text insert triggering audit

Resolved in Pega Version 8.3.1

When a bulleted text (copied from an email or rich text ) was used in the text area property, the audit considered it as a change even when there was no change. This was tracked to the field value 'pyHistoryMemo • ChangeTrack_Add' in @baseclass which is being used to get the localized value for audit memo: the field value accepts only 2 parameters, but the inserted text area input contained the '\t' that is used for parameter translation. To resolve this, the system will call the addMemoForSecurityChangeTracking utility method to replace all \t's present in both the Current Value and Previous value with 'empty' such that no '\t' characters are available in either of the string parameters.

SR-D37444 · Issue 507037

WorkBasketGadget control updated for improved backwards compatibility

Resolved in Pega Version 8.3.1

After upgrade, the WorkBasketGadget Control was not retrieving the work queues. This was traced to a backwards compatibility issue introduced when greater security was put in place. The control WorkBasketGadget contains a call to pzEncryptURLActionString that was introduced in 8.x versions of the platform to encrypt URLs to avoid hijacking. The content of the URL relies on the pxRequestor.pxWorkGroup property, which is resolved using pega:reference tags. This approach was working in versions below 8.x, but these tags were not resolved at runtime. To correct this, requestorWorkGroup will be resolved as string and passed as a parameter instead of using pega:reference tags.

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