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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D47018 · Issue 517032

Corrected parameter being encrypted during change portal configuration

Resolved in Pega Version 8.2.5

After configuring a changePortalLayout control using .pyDescription as property, trying to switch the portal was throwing a error page. The same configuration worked in earlier platform versions. This was traced to recent updates where the activity parameter ended up being encrypted along with the activity name, and has been resolved by removing the parameter from encryption input and adding it to encryption output.

SR-D5904 · Issue 511600

Discard changes dialog now showing for local actions

Resolved in Pega Version 8.2.5

After having modified case data without saving and clicking on a menu entry (left menu, search, ...), the system shows a dialog box to ask the user to confirm it is ok to discard changes. However, this confirmation dialog did not work with local actions, leading users to lose their work without any warning nor any way to step back. This was traced to a difference in the dirty form check, which was not present when launching a local action from a case. An enhancement has now been added to the handleMenuAction js function in pypega_ui_harnessactions.js which will perform a dirty form check with a prompt.

INC-167606 · Issue 665868

Updated ConfirmHarness handling for case type creation

Resolved in Pega Version 8.5.5

If a new case type was created with the initialization stage and there were no assignments in the case type, the /cases API did not return a NextPageID in response. This has been resolved by setting the pyConfirmHarness parameter before calling addworkobject.

INC-168368 · Issue 651080

Correct flow actions loaded in multi-thread portal refresh

Resolved in Pega Version 8.5.5

The member authentication screen was displaying an incorrect flow action on doing browser refresh after creating a new interaction. Refresh is a special case where the parameter retention is different across single-threaded & multi-threaded portals alongside the execution order of activities. In this case, this inconsistency occurred in a multi-threaded portal when newAssignPage had the information to load the proper assignment but the parameter indicated an old index. This has been resolved by adding 'when' conditions to to populate and pass the correct references and labels and to honor the Param.TaskIndex set and sent by UI activities so it's retained in case of multi-thread portals.

INC-169636 · Issue 649730

WorkObjects security update

Resolved in Pega Version 8.5.5

Cross-site scripting protections have been updated for WorkObjects.

INC-170514 · Issue 653761

Lock conflict resolved for AssignmentCheck

Resolved in Pega Version 8.5.5

The error "Unable to unlock this work object" sporadically appeared in both the runtime log and Pega RULES log when the robot was trying to create a case in Pega using an API call. Investigation showed that as the case was created, it was pulled by another robot (another requestor) which was using the GetAssignments API. This caused the perform assignment check to fail. To resolve this, a 'when' rule has been added to the performAssignmentCheck Activity.

INC-171842 · Issue 664385

Visible element populated for field value controls

Resolved in Pega Version 8.5.5

When implementing a section which had several labels with visible when conditions, this is not reflected in the DX API Get Assignment View. This has been resolved by adding a visible element.

INC-172584 · Issue 654923

Deprecated NewWorkGadget registered for BAC

Resolved in Pega Version 8.5.5

Logging in through the Administrator portal and launching a new project resulted in a blank screen. Investigation traced this to the Create New Work action called in the NewWorkGadget control; because the NewWorkGadget is no longer used by Pega, it was not registered for use with BAC. To resolve this, validations have been added for Control: NewWorkGadget, and the control has been marked as deprecated.

INC-174045 · Issue 650735

DSS added to control merge strategy

Resolved in Pega Version 8.5.5

The activity page merge option takes merge strategy as input and supports different merge strategy options like 'Replace', 'Update' etc. Previously, V1 DX APIs defaulted to REPLACE as the merge strategy; this has been updated to support both 'REPLACE' and 'UPDATE' merge strategies which can be controlled with the new DSS "v1MergeStrategy". The DSS to customize the merge strategy for v2 APIs is 'v2MergeStrategy', which also takes the values 'REPLACE' and 'UPDATE', which are for merge strategy '1' and '3' respectively. The default strategy from Pega 8.6 forward is 'UPDATE' and any other value other than the above two values will be considered as 'UPDATE'.

INC-174267 · Issue 657129

Wait action persists when using Urgency Adjustment

Resolved in Pega Version 8.5.5

When using the Urgency Adjustment (pyAdjustAssignmentsla standard local action), once a case reached the wait action and the goal and deadline were updated the previous pyWaitAction was not being stored. This has been resolved by ensuring the previous pyWaitAction will be stored and passed to the AddAssign activity.

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