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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D47018 · Issue 517032

Corrected parameter being encrypted during change portal configuration

Resolved in Pega Version 8.2.5

After configuring a changePortalLayout control using .pyDescription as property, trying to switch the portal was throwing a error page. The same configuration worked in earlier platform versions. This was traced to recent updates where the activity parameter ended up being encrypted along with the activity name, and has been resolved by removing the parameter from encryption input and adding it to encryption output.

SR-D5904 · Issue 511600

Discard changes dialog now showing for local actions

Resolved in Pega Version 8.2.5

After having modified case data without saving and clicking on a menu entry (left menu, search, ...), the system shows a dialog box to ask the user to confirm it is ok to discard changes. However, this confirmation dialog did not work with local actions, leading users to lose their work without any warning nor any way to step back. This was traced to a difference in the dirty form check, which was not present when launching a local action from a case. An enhancement has now been added to the handleMenuAction js function in pypega_ui_harnessactions.js which will perform a dirty form check with a prompt.

INC-173068 · Issue 654066

HTML tags escaped in Audit History field values

Resolved in Pega Version 8.5.6

The case narrative section was showing case statuses with encoded special characters such as % or ( ), resulting in entries such as "Status changed to Complete &# 40;approved& #41; !@##$: &#37;^& amp;*&# 40;&# 41;_&# 43;.</div>". This has been resolved by updating the PyMemo field from type Text Input to DisplayAsLiteral for case narrative, which matches the setting for case history.

INC-178650 · Issue 673547

Cross-site scripting protections updated

Resolved in Pega Version 8.5.6

Cross-site scripting protections have been updated around the DisplayAttachment function.

INC-180275 · Issue 666454

Collaboration control hidden if data type is delegated

Resolved in Pega Version 8.5.6

When collaborating using a customized CaseManager portal with some delegated data types, the admin user refreshing the Data Type view changed the collaborator's view from the portal to show the Data Type tabs, allowing the second person to open rules (properties, Data Pages, etc) and see the configuration even though they could not make any changes. This has been resolved by updating pzDataTypeDelegated to display the collaboration control only if pzDelegation is false.

INC-183650 · Issue 678310

Corrected doubled tag removal

Resolved in Pega Version 8.5.6

After adding two tags for a Service case, attempting to delete the first tag resulted in the second tag also being removed. When three tags were present in the case, deleting the first tag caused the first and second to be deleted. Investigation showed this was caused by the run activity pyRemoveTagLink being called twice in run time, and has been resolved by updating the run activity.

INC-183751 · Issue 665891

Improved text contrast for Attach Content button

Resolved in Pega Version 8.5.6

In order to improve accessibility, the contrast between text and background colors has been increased for the Attach Content button by updating pzMultiDragDropControlStandard to change the color from gray to black in function pzInitHTML5DD().

INC-183822 · Issue 667500

Filename with non-ASCII characters normalized for Apple Safari upload

Resolved in Pega Version 8.5.6

When using the Apple Safari browser, attaching a file name that contained Japanese characters resulted in an "attachment doesn't exist" error message when trying to open it again. This was caused by the special characters in the FileName for the Data/Query string not being encoded during the file upload, and has been resolved by updating the UploadFileToADocument activity to normalize the FileName if the Safari Browser is being used.

INC-183947 · Issue 673732

Query split added to handle Oracle expressions limit

Resolved in Pega Version 8.5.6

The PXCHECKFLOWDEPENDENCIES activity was throwing the Oracle error message "ORA-01795: maximum number of expressions in a list is 1000" when a case had a very large number of sub-cases, causing a failure in trying to submit additional child cases which sent them into the broken process. This has been resolved by updating the pxCheckFlowDependencies rule to break down the query parameter into batches of 999 so they can be handled by Oracle.

INC-184040 · Issue 688254

Improved accessibility for Disclosable Documents/attach files/auto selection dropdowns

Resolved in Pega Version 8.5.6

When using Dragon for accessibility, issues were seen when trying to select different options in the dropdowns related to attaching multiple files. This was caused by the legacy grids being used not supporting this type of accessibility functionality, and has been resolved by updating pzAttachFileDDFileList to use an optimized table instead.

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