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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-174045 · Issue 650735

DSS added to control merge strategy

Resolved in Pega Version 8.5.5

The activity page merge option takes merge strategy as input and supports different merge strategy options like 'Replace', 'Update' etc. Previously, V1 DX APIs defaulted to REPLACE as the merge strategy; this has been updated to support both 'REPLACE' and 'UPDATE' merge strategies which can be controlled with the new DSS "v1MergeStrategy". The DSS to customize the merge strategy for v2 APIs is 'v2MergeStrategy', which also takes the values 'REPLACE' and 'UPDATE', which are for merge strategy '1' and '3' respectively. The default strategy from Pega 8.6 forward is 'UPDATE' and any other value other than the above two values will be considered as 'UPDATE'.

INC-174267 · Issue 657129

Wait action persists when using Urgency Adjustment

Resolved in Pega Version 8.5.5

When using the Urgency Adjustment (pyAdjustAssignmentsla standard local action), once a case reached the wait action and the goal and deadline were updated the previous pyWaitAction was not being stored. This has been resolved by ensuring the previous pyWaitAction will be stored and passed to the AddAssign activity.

INC-174511 · Issue 653620

Attachment errors correctly triggered for subsequent copies of the same file

Resolved in Pega Version 8.5.5

After attaching a file larger than 4MB and triggering a dirty popup error, uploading the same file again did not trigger the error. This was traced to the onChange event of the File Input Tag not being triggered when the same file is attached again, and has been resolved by adding handling for attaching the same file in error scenarios (File Max Size,File Size Zero).

INC-175151 · Issue 658699

Bulk Actions filter working for embedded date properties

Resolved in Pega Version 8.5.5

For Embedded DateTime properties, the pyStringType was returned as "Date Time" instead of "DateTime", causing a mismatch in the filter criteria for Bulk Processing. This has been corrected.

INC-175630 · Issue 653862

Application selections only announced when visible

Resolved in Pega Version 8.5.5

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

INC-175882 · Issue 658640

Updated bulk action audit history logic and security

Resolved in Pega Version 8.5.5

After update, using the standard bulk action feature did not record an audit history entry for the SLA action on a case. This was traced to changes made around authorization for opening worklists when using pzBulkProcessItem that limited the audit history to reassign, transfer or transfer assignment, and has been resolved by updating the login the Work-pzBulkProcessItem activity. In addition, the Require authentication to run checkbox has been enabled on the Security tab of the activity, and the Allow invocation from browser checkbox has been disabled.

INC-161463 · Issue 638003

Case Dependency corrected for different access groups

Resolved in Pega Version 8.7

Creating a queue item as part of the case dependency was not working as expected when the access groups of the dependent cases were different. Investigation showed that in this scenario, the logic was looping differently and the DependencyList page in pxCheckFlowDependencies was getting removed. To resolve this, the DependencyList page has been moved so it is processed inside the DependencyList.pxResults loop.

INC-161948 · Issue 638963

Locking settings enabled for circumstanced case types

Resolved in Pega Version 8.7

Optimistic locking options were not present for a circumstanced case type, and the option to select the "Lock parent case when an action is performed on this case" check box was not available. However, when the parent case type was enabled with optimistic locking, a circumstanced child case could inherit a lock from its parent. Because "Lock parent case when an action is performed on this case" was not enabled on the circumstanced child case type, trying to update the parent case from the child case and save the parent case resulted in a "Lock not held on parent" error. This was a missed use case, and has been resolved by enabling locking settings in Case Designer for circumstanced case types.

INC-162168 · Issue 644731

Refresh works for nested lists

Resolved in Pega Version 8.7

After creating Pagelist A with another Pagelist within (B), a section was created with a repeating dynamic layout to display Pagelist A and a button was added with action set to refresh this section. In the embedded section of the repeating dynamic layout, a nested repeating dynamic layout was created for Pagelist B and a button was set to refresh this section. When using this configuration, the refresh was returning the actionID for Pagelist A regardless of which button was used. To resolve this, an update has been made which will iterate over the stack and append the individual indexes to the encoded value in the pzAPICreateJsonForField function.

INC-162763 · Issue 646109

Case creation and Save As performance improvements

Resolved in Pega Version 8.7

Performance improvements have been made to the getApplicationRuleSetList() function to avoid unnecessary and repetitive database calls.

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