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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-194981 · Issue 681369

Validation error message corrected for delegated SLA rule

Resolved in Pega Version 8.7

When delegating any SLA rule to a Business user like the Manager Access group, editing it from the Case Manager portal did not give an option to configure seconds in that available text field (label hh:mm) even though the validation error stated that the time needed to be in hh:mm:ss format. The pzDelegatedSLAGoal, pzDelegatedSLADeadline and pzDelegatedSLAPassedDeadline sections do not include seconds field, which is a difference from Designer Studio (hh:mm:ss). For this update, the validation error message has been corrected to indicate only hh:mm is used while delegating the SLA rule. An enhancement is planned in a future version to support the hh:mm:ss format for this use.

INC-198514 · Issue 688852

CheckFlowDependencies query performance improved

Resolved in Pega Version 8.7

In order to improve performance on very large tables, the pxCheckFlowDependencies activity has been modified. Previously, checking whether a dependency exists retrieved all columns. The updated query will instead return a count.

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