Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-121435 · Issue 563875

Handling added for null requiredskillcount on assignment

Resolved in Pega Version 8.2.7

If the property pxRequiredSkillCount was blank on an assignment when moved to a workbasket, it was never presented for Get Next Work. To resolve this, handling has been added which will change the null to 0 so the assignment is properly queued.

INC-122149 · Issue 562783

Corrected approval step task message

Resolved in Pega Version 8.2.7

When a case progressed to the approval step, the task name did not properly appear as part of the "Please approve or reject this" message. In another scenario, a portal which supported locale switching was not translating "Please approve or reject this" when the locale was switched, but instead displayed the message in the original language. Investigation traced this to the pzInstructionsForApproval data transform storing the localized field value, causing it to persist inappropriately. This has been resolved.

INC-127077 · Issue 564107

Busy indicator appears when uploading via Select

Resolved in Pega Version 8.2.7

After update, the “loading symbol” (busy indicator) was not appearing while uploading large attachments using the Select button. This was a missed use case in recent changes to related to AsyncUpload, and has been resolved.

SR-D76291 · Issue 547840

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.2.7

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

SR-D92352 · Issue 553616

Completed onChange will reset FileInput value to null

Resolved in Pega Version 8.2.7

When attaching a file using the "Select File" button, it was not possible to attach the same file after deleting it. Re-attaching the file worked as expected when using Drag and Drop. Investigation showed that the onchange event occurred only when the value of an element was changed, so in this case trying to attach the same file did not change the value of the element and did not fire the onchange. To resolve this, the value of FileInput in pzMultiFilePath Control will be set to null at the end of the onChange event so that an onChange event will be triggered next time even if the same file is added.

INC-
196961 · Issue 693473

Iteration method updated for SetRequiredSkillsCountColumn

Resolved in Pega Version 8.7.1

After update, database utilization spiked and did not drop. Investigation traced this to the use of Local.totalCount in pzSetRequiredSkillsCountColumn, which caused the iteration loop to run more times than necessary. This has been resolved by replacing Local.totalCount with Local.iterationsCount in the iteration.

INC-184040 · Issue 688256

Improved accessibility for Disclosable Documents/attach files/auto selection dropdowns

Resolved in Pega Version 8.7.1

When using Dragon for accessibility, issues were seen when trying to select different options in the dropdowns related to attaching multiple files. This was caused by the legacy grids being used not supporting this type of accessibility functionality, and has been resolved by updating pzAttachFileDDFileList to use an optimized table instead.

INC-186036 · Issue 685370

Field Level Audit updated to handle hierarchical properties

Resolved in Pega Version 8.7.1

Field Audit was not working for the first change of the data selected/provided for a field. The audit was only reflected after the second change was made. When the property involved a series of hierarchies, for example pageprop.pagelist(1).pageprop, the FLA objects will initially use deferred saves and the generated pzinskeys will be added to a savedFLAMap object. However, when the last pageprop was not eligible to save, all the deferred saves of earlier records were cancelled but the inskeys were not removed from the savedFLAMap object. Because of this, the parent FLA records were assumed to have been saved already when those saves were actually deferred. This was a missed use case for hierarchical properties, and has been resolved by adding an update to remove the inskeys from the savedFLAMap object so that in the subsequent property change the audit's FLA records for the parent properties (pageprop.pagelist(1)) will be saved again.

INC-194180 · Issue 701664

GetChildcases handling updated for large numbers of cases

Resolved in Pega Version 8.7.1

When a very high number of child cases being processed contained a wait shape that was dependent on the movement of a parent case, some of the cases were moved to the next step of the flow automatically while others required a manual command to ResumeFlow. In extreme cases where many child cases were waiting, a node crash could occur. This was traced to the pzGetChildcases report having a maximum value of 500 lines, and has been resolved by increasing the maximum number of rows to retrieve to 9999 in the Data Access Tab of the pzGetChildCases report definition. In addition, the pxCheckFlowDependencies activity has been modified to perform with a higher number of cases, and DSS(MaxRecords) logic has been added to split the child cases into multiple queue items for each access group to decrease load on each thread process.

INC-198765 · Issue 696686

Public URL will be appended with "/" if it is not present

Resolved in Pega Version 8.7.1

When using the Worklink Correspondence Fragment rule with authentication service type "prweb/PRAuth/sso", the returned URL did not contain the needed "/" at the end of public link. The "/" was present when using the legacy authentication service "prweb/sso". This has been resolved by updating the system to include a "/" at the end of a public URL if one is not present.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us