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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-189622 · Issue 682098

Cleaned up references to deprecated property type

Resolved in Pega Version 8.7

While using the Pega API to update a case from one application to another, an error was generated indicating the system was unable to find a property definition of “caseTypeClass” in pyAddableWorkList of the workpage. All properties in the clipboard pages of the work page are validated during this update: in this case, the check was for the caseTypeClass property, which is no longer used but which was on the clipboard page. To resolve this error, all remaining references to property casetypeclass have been removed.

INC-190819 · Issue 681999

Wrapper added to set correct bulk transfer context

Resolved in Pega Version 8.7

Bulk transfer was not working as expected when transferring an assignment from a flow defined in data class. Investigation showed the bulk transfer UI was getting picked from work- class while the post processing was running under data class context: this has been resolved by creating a wrapper activity in baseclass to call the post processing activity Work- .

INC-191645 · Issue 679536

Updated FieldLevelAuditing logic for page comparison

Resolved in Pega Version 8.7

Optimistic locking was resulting in orphan assignments and the error "Error: Flow Not At Task, Error: Flow Removed". In addition, Get Next Work was causing duplicate Field Level Auditing records. This was traced to a missed use case in the logic used in pxFieldLevelAuditing where previousPage and PrimaryPage are compared to see whether they are equal or not, and has been resolved by adding one more condition to mark previousPage as null when the update date time or commit date time are not updated as part of processing.

INC-192979 · Issue 677696

Case creation and Save As performance improvements

Resolved in Pega Version 8.7

Performance improvements have been made to the getApplicationRuleSetList() function to avoid unnecessary and repetitive database calls.

INC-194429 · Issue 682882

Updated FieldLevelAuditing logic for page comparison

Resolved in Pega Version 8.7

Optimistic locking was resulting in orphan assignments and the error "Error: Flow Not At Task, Error: Flow Removed". In addition, Get Next Work was causing duplicate Field Level Auditing records. This was traced to a missed use case in the logic used in pxFieldLevelAuditing where previousPage and PrimaryPage are compared to see whether they are equal or not, and has been resolved by adding one more condition to mark previousPage as null when the update date time or commit date time are not updated as part of processing.

INC-194981 · Issue 681369

Validation error message corrected for delegated SLA rule

Resolved in Pega Version 8.7

When delegating any SLA rule to a Business user like the Manager Access group, editing it from the Case Manager portal did not give an option to configure seconds in that available text field (label hh:mm) even though the validation error stated that the time needed to be in hh:mm:ss format. The pzDelegatedSLAGoal, pzDelegatedSLADeadline and pzDelegatedSLAPassedDeadline sections do not include seconds field, which is a difference from Designer Studio (hh:mm:ss). For this update, the validation error message has been corrected to indicate only hh:mm is used while delegating the SLA rule. An enhancement is planned in a future version to support the hh:mm:ss format for this use.

INC-198514 · Issue 688852

CheckFlowDependencies query performance improved

Resolved in Pega Version 8.7

In order to improve performance on very large tables, the pxCheckFlowDependencies activity has been modified. Previously, checking whether a dependency exists retrieved all columns. The updated query will instead return a count.

INC-135335 · Issue 588510

Parent flow next step will take precedence over sub-process

Resolved in Pega Version 8.5.1

A Breadcrumb configured in the screen flow was not displaying at the last assignment when there were multiple embedded sub processes and the last assignment was called in a sub process. This was traced to the parent flow next step information not being passed due to the next step in the sub process being marked as an end shape. To resolve this, the pzFlowSteps7 html control has been updated to pass the parent flow's next step information in this situation.

SR-D77719 · Issue 569769

OpenIfStale updated to resolve optimistic locking race condition

Resolved in Pega Version 8.5.1

A race condition was created in optimistic locking by having two assignments save at overlapping times. This has been resolved by modifying the pzShowConflicts activity to use a version of openIfStale which will consider a workpage as stale even if the difference in pxUpdateDatetime is in milliseconds.

INC-134912 · Issue 581326

Handling updated for wait shapes with different outgoing connector flow actions

Resolved in Pega Version 8.5.1

After configuring a flow with a wait shape that by default used the pyContinueAfterWait flow action for the outgoing connector of the wait shape refer, adding any other valid flow action resulted in the error "Action To Take must be a valid flow action for this assignment". This was due to the post-processing of the connector properties modal updating the ActionToTake value based on wait shape, so that changing the flow action on a connector caused the validation on save to fail if the ActionToTake on wait shape and the connector flow action did not match. To resolve this, the system has been modified to validate a wait shape with different flow action on the outgoing connector.

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