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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-200802 · Issue 699965

Line break handling added for setting required question asterisk

Resolved in Pega Version 8.5.6

If a survey question was formed in multiple sentences, the asterisk marking it as required was not displayed in screen. The asterisk displayed as expected if the question was one sentence. This has been resolved by updating the setMandatoryIconforQP script handle linebreaks and set the required symbol as expected.

INC-200936 · Issue 703345

SFTP support added to ValidateURL rule

Resolved in Pega Version 8.5.6

SFTP has been added to the list of schemes which are accepted as part of the validation in the pxValidateURL rule.

INC-202562 · Issue 701629

Updated FieldLevelAuditing logic for page comparison

Resolved in Pega Version 8.5.6

Optimistic locking was resulting in orphan assignments and the error "Error: Flow Not At Task, Error: Flow Removed". In addition, Get Next Work was causing duplicate Field Level Auditing records. This was traced to a missed use case in the logic used in pxFieldLevelAuditing where previousPage and PrimaryPage are compared to see whether they are equal or not, and has been resolved by adding one more condition to mark previousPage as null when the update date time or commit date time are not updated as part of processing.

INC-202943 · Issue 700195

WorkLink URL generation updated for security

Resolved in Pega Version 8.5.6

When using a WorkLink in an email, clicking the link and entering credentials on the login screen resulted in a 403 unauthorized error. This was due to a WorkLink URL generation issue caused by the non-encryption of the RedirectAndRun activity call in the URL, and has been resolved.

INC-204676 · Issue 699111

Localization added to subject line for SendEmailToAssigneeOnGoalTime

Resolved in Pega Version 8.5.6

When a Callback case was created and the assignee notified by email, the subject line was not localized. This has been corrected.

INC-207218 · Issue 706370

Check added to prevent duplicate approval by single agent

Resolved in Pega Version 8.5.6

When using a cascading Approvals process supported both by a web access button or by responding via email, a single agent could use both methods and advance a case an additional step as if they were the next approval level. This was due to the system only checking the pzInsKey when processing the approval while the assignment key will be the same for the cascading approvals assignments. This has been resolved by introducing a datetime check to validate if the email approval assignment creation datetime and the one in the database have same value; if yes the approval process will proceed and if not it will exit.

INC-188469 · Issue 714844

Updated retainLock for DoClose activity

Resolved in Pega Version 8.6.5

After sending an external email notification from a case, attempting to use the "close" button resulted in an access denied error. This was traced to a missed use case for recent security improvements which resulted in not setting the required parameter retainLock for the DoClose activity, and has been resolved.

INC-208394 · Issue 713554

Error handling updated for Data-Work-Attach-File

Resolved in Pega Version 8.6.5

If a file is uploaded which has the same name as an existing case attachment or if any issue happens during file attachment, the attachment will fail and an error message is displayed with an option to cancel the operation. However, even if the upload was not successful the related Data-WorkAttach-File instance was created and persisted in the Workattach table. Investigation showed this was caused by the process for persisting the Data-WorkAttach-File record occurring prior to the process that returns the errors, and this has been resolved.

INC-209404 · Issue 710406

MultiFilePath supports file upload with leading special character

Resolved in Pega Version 8.6.5

Updates have been made to the pzMultiFilePath control in order to support uploading a file with a special character such as "%" at the beginning of the name.

INC-210787 · Issue 710393

Multiple child case assignments open correctly in Ajax container

Resolved in Pega Version 8.6.5

After configuring two cases with a parent-child relationship, the child case was configured with a parallel process with two assignments. When trying to open the child case assignments in an Ajax container, only the first assignment would open. Investigation showed this was caused by the "reloadAlways" parameter not being sent to openAssignment due to a custom control being used. To resolve this, the reloadAlways has been added as an argument to the OpenAssignment function call in pyAssignmentsLabel.

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