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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-186654 · Issue 669113

GetStatusChanges performance improvements

Resolved in Pega Version 8.5.6

Performance issues were seen when running the GetStatusChanges report. This was traced to the filtering methods used, and has been resolved by updating the report definition and enhancing the filtering conditions.

INC-186868 · Issue 675244

Security updated to allow Access group switching

Resolved in Pega Version 8.5.6

When a member of two different access groups attempted to switch from one group to another, an "access denied" message occurred. This was traced to the use of BAC, and has been resolved by updating the pzProcessApplicationSwitch activity to use the pzEncryptURLActionString function to register the request.

INC-189511 · Issue 679183

Column width adjusted for Survey simple question text area

Resolved in Pega Version 8.5.6

When a number of columns were entered in a simple question (Answer tab) for a text area, the width was not reduced or increased for the text area. This has been resolved by setting pySpecifyWidth to custom for textarea.

INC-189622 · Issue 682097

Cleaned up references to deprecated property type

Resolved in Pega Version 8.5.6

While using the Pega API to update a case from one application to another, an error was generated indicating the system was unable to find a property definition of “caseTypeClass” in pyAddableWorkList of the workpage. All properties in the clipboard pages of the work page are validated during this update: in this case, the check was for the caseTypeClass property, which is no longer used but which was on the clipboard page. To resolve this error, all remaining references to property casetypeclass have been removed.

INC-191645 · Issue 679535

Updated FieldLevelAuditing logic for page comparison

Resolved in Pega Version 8.5.6

Optimistic locking was resulting in orphan assignments and the error "Error: Flow Not At Task, Error: Flow Removed". In addition, Get Next Work was causing duplicate Field Level Auditing records. This was traced to a missed use case in the logic used in pxFieldLevelAuditing where previousPage and PrimaryPage are compared to see whether they are equal or not, and has been resolved by adding one more condition to mark previousPage as null when the update date time or commit date time are not updated as part of processing.

INC-192159 · Issue 691023

Handling added for designtime page used in runtime

Resolved in Pega Version 8.5.6

After creating a survey with branch Create survey cases routed to different actors, some cases missed the assignments and were left idle with no access to progress. Survey cases (with branches) having the 'when' conditions in flow connectors experienced this intermittently in production. This was traced to the use of D_pzSurveyPage data page called from the ProcessUpdate data transform while creating the survey: this data page is for design time and should not be used at runtime as it requires design time pages like CaseTypePage which will not be available at runtime. To resolve this issue for runtime, in Step 3 of pzGetAllConnectors, pyClassName will be copied from the step page and set for pzGetConnectorsForDecision.

INC-192500 · Issue 684336

ManageRecentContent tab icons updated for accessibility

Resolved in Pega Version 8.5.6

The PegaSocial-Document "Manage Content" flow action (Work-.pzManageRecentContent) shows a tabbed layout with images and labels for "Rich Text", "Local File", "Add Existing" and "URL". These are displayed via the pyEnterCaseDetails section rule. In order to meet accessibility standards, the underlying PNG files (pyreferexistingdocument.png, pyaddurl.png, pyrichtextdocument.png, pyuploadadddocument.png) have been updated to meet the necessary 3:1 contrast ratios.

INC-192673 · Issue 689553

Tab highlighting updated

Resolved in Pega Version 8.5.6

Not all elements were indicated with yellow highlighting when tabbing through the screen. This has been resolved.

INC-193071 · Issue 686647

Find by ID functionality repaired

Resolved in Pega Version 8.5.6

After update, the Find by ID Functionality was not working as expected. This was an unintended side effect of work done around the inheritance of default values when the portal pyPortal.pyDesktopType was set to Composite, and has been resolved by modifying the previous work to move the check to verify if the pxCurrentWorkPool== "" to a later step.

INC-194180 · Issue 704639

MaxRecords increased to 9999 in GetChildCase report definition

Resolved in Pega Version 8.5.6

When more than 500 child cases were waiting for a single parent case to reach a status or to be resolved, only 500 cases were fetched by the report definition and the remaining cases were ignored. This has been resolved by updating the pyMaxRecords value for the maximum number of rows to retrieve to 9999 in the pzGetChildCases report definition.

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