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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B69406 · Issue 325269

GetLinkedSpecsForRule will preserve existing framework rule spec links

Resolved in Pega Version 7.3.1

When a framework layer rule was opened Specs were not listed, and checking out and checking in the rule caused the link to spec which was associated in the framework layer to also be deleted. This appeared as specifications created for the FW layer not being visible from the Rule form when the current access group pointed into the Implementation layer. It should be noted that the Framework layer specs cannot be linked with framework layer rules when doing development in the implementation layer - that is an expected behavior. Therefore the fix for this issue will just retain the existing rule specification links even for framework rules: On Report definition pzGetLinkedSpecsForRule context mode was changed to All Rules in Application and Frameworks except PegaRULES. PostCheckOut activity in following classes were updated to call PostCheckOut from Rule- Rule-HTML-Section Rule-HTML-Harness Rule-File-Stencil Rule-File-

SR-B77272 · Issue 326822

TransformerFactory security functions reverted

Resolved in Pega Version 7.3.1

Export to Excel was broken in the IBM environment. This was related to compatibility with security updates which were not consistently implemented by TransformerFactory installations. To resolve this condition, those security changes have been removed from the following functions: DCOdocumentToBytes DCOnodeToString DCOgetStringFromDocument

SR-B77713 · Issue 327047

Null check added to pxSystemFlow to handle post-upgrade assignment display

Resolved in Pega Version 7.3.1

After upgrade, assignments were not being displayed. This was due to pxSystemFlow being blank in earlier versions of Pega. In the Flows section the assignments are filtered based on false check, hence assignments were not seen. To prevent this issue, a null check has been added.

SR-B77745 · Issue 327019

pyCaseBreadCrumb control localized

Resolved in Pega Version 7.3.1

When viewing a case, the pyCaseBreadCrumb control was not localizing the value, instead always displaying the value of pyLabel. This has been corrected.

SR-B64309 · Issue 315889

PDN help properly reflects FlowAnalysis implementation in the Diagram tab

Resolved in Pega Version 7.3.1

The documentation has been updated in the PDN to reflect that the ruleform "Flow Analysis" option is no longer available. The references to this were mistakenly left visible due to a build issue and the help files have now been republished so they match the current implementation of the Flow Analysis option, which is available on the Diagram tab.

INC-144265 · Issue 609288

Updated timestamp handling for duplicate key issue with PyCompleteAutomation

Resolved in Pega Version 8.5.3

Occasionally a robot failed to complete a case due to a duplicate key exception. This was an issue with the History record creation due to duplicate key erlated to the timestamp, and has been resolved by updating the timestamp handling so that the REST API will use 'getCurrentTimeStampUnique' and for other cases 'pxGetCurrentTimeStampThreadUnique' will be used.

INC-147457 · Issue 621709

Elapsed time in Work History Table includes sub-flow

Resolved in Pega Version 8.5.3

Elapsed times were not captured when an assignment was in a wait shape followed by a utility which set a ticket and moved the assignment to a sub-flow. Investigation showed that when flow execution is in a sub-flow and a ticket is raised, the assignment in sub-flow was removed but audit history was not captured. To handle this scenario, the functions pzCleanSplitForTicket and pzRemoveFlowForTicket have been added, and FlowMethodBody FUA has been modified to include pzCleanSplitForTicket instead of CleanSplit

INC-148747 · Issue 613878

Helper text set for radio buttons in DX API

Resolved in Pega Version 8.5.3

The api/v1/assignments/{ID}/actions/{actionID} Service Rest was not rendering the tooltip into DXAPI converted JSON for Radio Button Helper Text. This was traced to a missing Tooltip check in the API Rule-Utility-Function for radio buttons, and has been resolved.

INC-149213 · Issue 608517

Email attachments properly displayed in mobile browsers

Resolved in Pega Version 8.5.3

When attempting to use any mobile browser to open the email attachment of a work object, a blank HTML page appeared before the email attachment was shown. The blank page did not appear if the mobile browser was set to use "Desktop mode" or "PC mode". This has been resolved by updating the BAC registration method so that correspondence attachments are properly opened in all mobile browsers and HC apps for all channel types. An additional issue of a blank window appearing on IOS devices that was caused by correspondence attachments opening in a new window instead of opening in the current window has also been corrected.

INC-150172 · Issue 611775

Updated class handling for View field security

Resolved in Pega Version 8.5.3

When using a defined View which returned a page and its fields and used an inherited custom work party definition, trying to update the pyWorkParty(Customer) by calling the "post /assignments/{ID}/{actionID}" did not work as expected when Field Security was ON. This was traced to the field security relying on the design time page class information stored in the list/group property, and has been updated to resolve the view fields using actual class information from the work page.

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