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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B15604 · Issue 286328

Made InputProperty not mandatory for business logic

Resolved in Pega Version 7.3

When business logic is selected, pzToDecisionTreeExpress is selected as the routing activity for the assignment. However, errors occurred due to the mandatory parameter InputProperty property being passed as empty. To address this, the parameter will be marked as not mandatory.

SR-B16331 · Issue 303039

Check added to WorkUnlock to ensure cover page exists

Resolved in Pega Version 7.3

An intermittent error was logged related to workunlock. This was caused by Work-.Close calling workUnlock from the param.coverPage without performing a check first to ensure that the coverPage exists and has a class. To fix this, the WorkUnlock activity has been modified to verify that the coverPage has a class before unlocking the cover object.

SR-B16331 · Issue 294717

Cover page check added to Work-Close

Resolved in Pega Version 7.3

An intermittent stack trace was being generated in Work-Close; this has been resolved by adding a check to ensure that the coverPage exists and has a class.

SR-B16784 · Issue 287160

Attachments removed when work object withdrawn

Resolved in Pega Version 7.3

After adding an attachment and then withdrawing the case, the unneeded attachments were still being stored in the attachments section until a refresh was performed. This was traced to code in the UpdateAndDeleteAssignments activity that appended the target page rather than replacing. This has been modified to ensure attachments are eliminated when the status of a work object is moved to 'Withdraw'.

SR-B17100 · Issue 290607

Optimistic locking fixed for GetNextWork

Resolved in Pega Version 7.3

The optimistic locking feature was is not working as expected when GetNextWork was invoked. This was caused by missing parameter passing, and has been fixed.

SR-B2595 · Issue 274239

Enabled process cleanup for change stage shape

Resolved in Pega Version 7.3

When using the "Approve\Reject" step in case designer on a flow containing logic to jump back to a previous stage on rejection, the system created the new assignment needed for jumping back to the previous stage but did not clean up the existing assignment. This caused two parallel flows at the same time and the old assignment was loaded on the screen. This has been fixed by enabling the CleanUpProcesses parameter in the Change stage shape function of pzPostApprovalActions.

SR-B30438 · Issue 292802

Audit window close button function change

Resolved in Pega Version 7.3

If an Audit--View history action was configured on the KYCWorkActionsPerform navigation rule, the link worked as expected from the case manager portal but generated an error if 'audit from other actions' was used and closed before accessing the link. This was due to the close button invoking the doclose function that clears the pyworkpage. To resolve this, the Advanced/history attachments tab close button will instead invoke self.close() .

SR-B31210 · Issue 290303

Draft mode defaults to off for SaveAs in Screen flows

Resolved in Pega Version 7.3

After upgrade, the behavior of Save as for Screen flows changed from defaulting from draft mode being off to draft mode being on. This was a missed use case, and has been fixed with a check in the Validate Rule-Obj-Flow activity that will not set defaultOn to true if the operation is SaveAs.

SR-B31665 · Issue 291063

TaskMethodHeader RUF updated to pass the param page

Resolved in Pega Version 7.3

The activity method History-Add was not adding pyTaskName in Flow FUA. This was caused by a difference in handling: Status Update via an Assignment uses the UpdateStatus activity by passing a new parameter page with only the target status value to be updated. Status Update via a Utility uses the same UpdateStatus activity by passing a parameter page created using the "CreateNewParamsPage" private method with all the required information. In order to ensure all of the needed information is available, the TaskMethodHeader RUF has now been updated to pass the param page by calling the "CreateNewParamsPage" private method.

SR-B31667 · Issue 291704

Consistent Work IDs between case types created in different implementations

Resolved in Pega Version 7.3

Creating an Implementation layer on the Warranty application using the New Application wizard of Pega 7.22 GA was resulting in a different Work ID prefix of some case types like Claim Unit or Appeal than when the same case types were created in the built on application. This was traced to different activities being used to populate the data page, and has been updated to ensure uniform work ID generation.

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