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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A94083 · Issue 266677

SaveCovered checks for stale Cover

Resolved in Pega Version 7.2.2

When resolving a Covered work object, a stale copy of the Cover was being saved which resulted in the opened Cover assignment becoming invalid. This was caused by the SaveCovered function not checking to see if pyWorkCover was stale or not before calling RecalculateAndSave. This has been resolved by adding steps in SaveCovered to check if pyWorkCover is stale and to open pyWorkCover if it is stale using Obj-Open-By-Handle.

SR-A97281 · Issue 263948

SaveCovered checks for stale Cover

Resolved in Pega Version 7.2.2

When resolving a Covered work object, a stale copy of the Cover was being saved which resulted in the opened Cover assignment becoming invalid. This was caused by the SaveCovered function not checking to see if pyWorkCover was stale or not before calling RecalculateAndSave. This has been resolved by adding steps in SaveCovered to check if pyWorkCover is stale and to open pyWorkCover if it is stale using Obj-Open-By-Handle.

SR-A99477 · Issue 266058

SaveCovered checks for stale Cover

Resolved in Pega Version 7.2.2

When resolving a Covered work object, a stale copy of the Cover was being saved which resulted in the opened Cover assignment becoming invalid. This was caused by the SaveCovered function not checking to see if pyWorkCover was stale or not before calling RecalculateAndSave. This has been resolved by adding steps in SaveCovered to check if pyWorkCover is stale and to open pyWorkCover if it is stale using Obj-Open-By-Handle.

SR-A96203 · Issue 270094

CreateCase rollback corrected

Resolved in Pega Version 7.2.2

While creating a sub-case and getting an error on any end-step of flow, Pega starts the rollback of the process, but was saving pxCoveredInsKeys in the Clipboard page of Case. This was a missing use case in AddCoveredWork to call RemoveFromCover if an error was thrown while creating a child case along with copying page pages from cover to primary, and has been corrected.

SR-A96203 · Issue 266909

CreateCase rollback corrected

Resolved in Pega Version 7.2.2

While creating a sub-case and getting an error on any end-step of flow, Pega starts the rollback of the process, but was saving pxCoveredInsKeys in the Clipboard page of Case. This was a missing use case in AddCoveredWork to call RemoveFromCover if an error was thrown while creating a child case along with copying page pages from cover to primary, and has been corrected.

SR-A91680 · Issue 259008

Resolved Null Pointer Error for resubmit of a corrected case with optimistic locking

Resolved in Pega Version 7.2.2

Work order case creation was throwing a null pointer exception in logs if optimistic locking was enabled on the case type and the case was resubmitted after correcting a validation error. This has been fixed with the addition of a null check for a clipboard page in use.

SR-A99040 · Issue 268520

Cleared email field in FieldMarketer campaign remains blank

Resolved in Pega Version 7.2.2

If the Email field of a FieldMarketer campaign was cleared and saved, closing and then reopening the session filled the email field with the Operator ID, which is not a valid email address. This was traced to Operator Email always defaulting to OperatorID if empty, and the activity has now been modified to not set the email field if empty.

SR-D33359 · Issue 505773

SelectAll properly applied to only the page selected

Resolved in Pega Version 8.2.4

In repeating grid, applying SelectAll on one page resulted in it being applied to the next page as well even though all records in the other page were not selected. Investigation showed that on change, the 'when' condition added to refresh the list was always false. To resolve this, the condition in section pzBulkProcessingCheckbox which refreshes the list once the checkbox is changed has been removed.

SR-D37444 · Issue 507038

WorkBasketGadget control updated for improved backwards compatibility

Resolved in Pega Version 8.2.4

After upgrade, the WorkBasketGadget Control was not retrieving the work queues. This was traced to a backwards compatibility issue introduced when greater security was put in place. The control WorkBasketGadget contains a call to pzEncryptURLActionString that was introduced in 8.x versions of the platform to encrypt URLs to avoid hijacking. The content of the URL relies on the pxRequestor.pxWorkGroup property, which is resolved using pega:reference tags. This approach was working in versions below 8.x, but these tags were not resolved at runtime. To correct this, requestorWorkGroup will be resolved as string and passed as a parameter instead of using pega:reference tags.

SR-D26785 · Issue 495892

Corrected error when persisting temporary work object

Resolved in Pega Version 8.2.4

When persisting a temporary work object using the Persist case shape, the internal assignment handle was not updated to include the work object's ID. Subsequent attempts to access the internal assignment (such as the "Edit" button on the Review Harness) resulted in errors. Investigation showed that when a temporary case was persisted, pyInternalAssignmentHandle was not getting recalculated after pzInsKey was updated. To resolve this, the configuration on the edit button has been modified to use .pxFlow(pzInternalCaseFlow).pxAssignmentKey which is what pyInternalAssignmentHandle declare expression was also returning.

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