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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A94083 · Issue 266677

SaveCovered checks for stale Cover

Resolved in Pega Version 7.2.2

When resolving a Covered work object, a stale copy of the Cover was being saved which resulted in the opened Cover assignment becoming invalid. This was caused by the SaveCovered function not checking to see if pyWorkCover was stale or not before calling RecalculateAndSave. This has been resolved by adding steps in SaveCovered to check if pyWorkCover is stale and to open pyWorkCover if it is stale using Obj-Open-By-Handle.

SR-A97281 · Issue 263948

SaveCovered checks for stale Cover

Resolved in Pega Version 7.2.2

When resolving a Covered work object, a stale copy of the Cover was being saved which resulted in the opened Cover assignment becoming invalid. This was caused by the SaveCovered function not checking to see if pyWorkCover was stale or not before calling RecalculateAndSave. This has been resolved by adding steps in SaveCovered to check if pyWorkCover is stale and to open pyWorkCover if it is stale using Obj-Open-By-Handle.

SR-A99477 · Issue 266058

SaveCovered checks for stale Cover

Resolved in Pega Version 7.2.2

When resolving a Covered work object, a stale copy of the Cover was being saved which resulted in the opened Cover assignment becoming invalid. This was caused by the SaveCovered function not checking to see if pyWorkCover was stale or not before calling RecalculateAndSave. This has been resolved by adding steps in SaveCovered to check if pyWorkCover is stale and to open pyWorkCover if it is stale using Obj-Open-By-Handle.

SR-A96203 · Issue 270094

CreateCase rollback corrected

Resolved in Pega Version 7.2.2

While creating a sub-case and getting an error on any end-step of flow, Pega starts the rollback of the process, but was saving pxCoveredInsKeys in the Clipboard page of Case. This was a missing use case in AddCoveredWork to call RemoveFromCover if an error was thrown while creating a child case along with copying page pages from cover to primary, and has been corrected.

SR-A96203 · Issue 266909

CreateCase rollback corrected

Resolved in Pega Version 7.2.2

While creating a sub-case and getting an error on any end-step of flow, Pega starts the rollback of the process, but was saving pxCoveredInsKeys in the Clipboard page of Case. This was a missing use case in AddCoveredWork to call RemoveFromCover if an error was thrown while creating a child case along with copying page pages from cover to primary, and has been corrected.

SR-A91680 · Issue 259008

Resolved Null Pointer Error for resubmit of a corrected case with optimistic locking

Resolved in Pega Version 7.2.2

Work order case creation was throwing a null pointer exception in logs if optimistic locking was enabled on the case type and the case was resubmitted after correcting a validation error. This has been fixed with the addition of a null check for a clipboard page in use.

SR-A99040 · Issue 268520

Cleared email field in FieldMarketer campaign remains blank

Resolved in Pega Version 7.2.2

If the Email field of a FieldMarketer campaign was cleared and saved, closing and then reopening the session filled the email field with the Operator ID, which is not a valid email address. This was traced to Operator Email always defaulting to OperatorID if empty, and the activity has now been modified to not set the email field if empty.

INC-184040 · Issue 688255

Improved accessibility for Disclosable Documents/attach files/auto selection dropdowns

Resolved in Pega Version 8.6.4

When using Dragon for accessibility, issues were seen when trying to select different options in the dropdowns related to attaching multiple files. This was caused by the legacy grids being used not supporting this type of accessibility functionality, and has been resolved by updating pzAttachFileDDFileList to use an optimized table instead.

INC-187350 · Issue 703198

UUID added to iOS direct photo upload to differentiate filename

Resolved in Pega Version 8.6.4

When "Content Storage" with the option "Store in repository" was enabled on the "Integration" tab in the Application definition, it was not possible to add more that two attachments to a case with an iPhone when directly capturing a photo through the camera app instead of uploading the photo as an attachment using the gallery. When using the default "Store in Pega database", the additional photos could be uploaded directly from an iOS camera without any errors. Investigation showed that when "Store in repository" was enabled, a file name conflict check was done in the repository. Because the iOS camera app saves/uploads every image as "image.jpg", this caused the error when checking for a filename conflict in the repository. This has been resolved by adding code to append a UUID to the attachname when the device is mobile and browser is Apple Safari.

INC-192673 · Issue 689554

Tab highlighting updated

Resolved in Pega Version 8.6.4

Not all elements were indicated with yellow highlighting when tabbing through the screen. This has been resolved.

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