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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A24114 · Issue 246936

Removed hardcoding from pyWorkPage

Resolved in Pega Version 7.2.1

The function pzIsAFollower contains "pyWorkPage", which is hard-coded to get the handle of the Primary Page. However, if the primary page was a different named page and not pyWorkPage, an exception was generated. This has been resolved by removing the hardcoding in pzIsAFollower().An overloaded function has been created for pzIsAFollower() which takes reference page name as parameter, and the when rule which calls this utility function to pass the parameter has been updated.

SR-A24421 · Issue 247092

Case Audit section localized

Resolved in Pega Version 7.2.1

The ChangeStageAutomatic field value was not showing the localized value in audit due to the ChangeStageAutomatic field value not being properly picked when encountering a blank field. To fix this, Embed-ListParams.getHistoryList will set the localized pyMemo instead of the direct pyMemo in pyMessageKey when it is blank.

SR-A24444 · Issue 247096

Page name in pxCreateTopCase dynamically generated

Resolved in Pega Version 7.2.1

The page name of the Top case being created was hard-coded in pxCreateTopCase, causing corrupted data in FW. This has been fixed by dynamically generating the page name and removing it as well at the end of pxCreateTopCase.

SR-A24797 · Issue 247605

Localization added to reassign statement in Audit -> History

Resolved in Pega Version 7.2.1

The Audit->History reassign statement "This assignment has been reassigned to Operator ?, as ? is unavailable" was not localized due to the string being hardcoded without using field values. Localization has been added through the newly created field value ROUTINGREASSIGNEDTOSUBSTITUE to be used in the checkForSubstitute function.

SR-A27978 · Issue 248681

"Grand Total" localized

Resolved in Pega Version 7.2.1

Localization has been added for the pyFieldCaption property "Grand Total" .

SR-A62507 · Issue 249049

"Grand Total" localized

Resolved in Pega Version 7.2.1

Localization has been added for the pyFieldCaption property "Grand Total" .

SR-A8117 · Issue 227498

Assign-pzResetAssignmentSLA retains SLA on drag and drop

Resolved in Pega Version 7.2.1

The out-of-the-box Assign-pzResetAssignmentSLA activity passed "Workpage" as parameter instead of "param.WorkPage", causing assignments that were dragged and dropped in the Case Manager portal to lose their SLAs. To resolve this, the Assign-pzResetAssignmentSLA activity has been updated to pass param.WorkPage instead of WorkPage

INC-161463 · Issue 638000

Case Dependency corrected for different access groups

Resolved in Pega Version 8.3.6

Creating a queue item as part of the case dependency was not working as expected when the access groups of the dependent cases were different. Investigation showed that in this scenario, the logic was looping differently and the DependencyList page in pxCheckFlowDependencies was getting removed. To resolve this, the DependencyList page has been moved so it is processed inside the DependencyList.pxResults loop.

INC-163154 · Issue 638097

Code updated for bulk actions buttons

Resolved in Pega Version 8.3.6

After upgrade, hovering over the "Filter case" button in pzBullkUpdate and the "Create" and "Clear" buttons in pzBulkAddActions caused them to disappear. The warning "This button generates markup that was used to support the older browsers. It is recommended that you update it to the newer markup" was shown, and an update code button appeared. Some custom rules exhibited the same behavior initially, but worked as expected after updating the code and saving them. This has been resolved by updating the buttons in pzBulkUpdate and pzAddBulkActions with the latest UI technologies used for button control codes.

INC-164413 · Issue 636125

Updated timestamp handling for duplicate key issue with PyCompleteAutomation

Resolved in Pega Version 8.3.6

Occasionally a robot failed to complete a case due to a duplicate key exception. This was an issue with the History record creation due to duplicate key erlated to the timestamp, and has been resolved by updating the timestamp handling so that the REST API will use 'getCurrentTimeStampUnique' and for other cases 'pxGetCurrentTimeStampThreadUnique' will be used.

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