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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A24114 · Issue 246936

Removed hardcoding from pyWorkPage

Resolved in Pega Version 7.2.1

The function pzIsAFollower contains "pyWorkPage", which is hard-coded to get the handle of the Primary Page. However, if the primary page was a different named page and not pyWorkPage, an exception was generated. This has been resolved by removing the hardcoding in pzIsAFollower().An overloaded function has been created for pzIsAFollower() which takes reference page name as parameter, and the when rule which calls this utility function to pass the parameter has been updated.

SR-A24421 · Issue 247092

Case Audit section localized

Resolved in Pega Version 7.2.1

The ChangeStageAutomatic field value was not showing the localized value in audit due to the ChangeStageAutomatic field value not being properly picked when encountering a blank field. To fix this, Embed-ListParams.getHistoryList will set the localized pyMemo instead of the direct pyMemo in pyMessageKey when it is blank.

SR-A24444 · Issue 247096

Page name in pxCreateTopCase dynamically generated

Resolved in Pega Version 7.2.1

The page name of the Top case being created was hard-coded in pxCreateTopCase, causing corrupted data in FW. This has been fixed by dynamically generating the page name and removing it as well at the end of pxCreateTopCase.

SR-A24797 · Issue 247605

Localization added to reassign statement in Audit -> History

Resolved in Pega Version 7.2.1

The Audit->History reassign statement "This assignment has been reassigned to Operator ?, as ? is unavailable" was not localized due to the string being hardcoded without using field values. Localization has been added through the newly created field value ROUTINGREASSIGNEDTOSUBSTITUE to be used in the checkForSubstitute function.

SR-A27978 · Issue 248681

"Grand Total" localized

Resolved in Pega Version 7.2.1

Localization has been added for the pyFieldCaption property "Grand Total" .

SR-A62507 · Issue 249049

"Grand Total" localized

Resolved in Pega Version 7.2.1

Localization has been added for the pyFieldCaption property "Grand Total" .

SR-A8117 · Issue 227498

Assign-pzResetAssignmentSLA retains SLA on drag and drop

Resolved in Pega Version 7.2.1

The out-of-the-box Assign-pzResetAssignmentSLA activity passed "Workpage" as parameter instead of "param.WorkPage", causing assignments that were dragged and dropped in the Case Manager portal to lose their SLAs. To resolve this, the Assign-pzResetAssignmentSLA activity has been updated to pass param.WorkPage instead of WorkPage

INC-138348 · Issue 599772

Added parameter skipPropertyEvaluation to handle CSS in email HTML

Resolved in Pega Version 8.4.4

While sending an email with custom HTML appended to the email body, a "+" sign in the body was causing the correspondence generation to fail. Investigation showed that if there were CSS classes with braces in the message body, the braces were being removed and replaced via "+" symbol in step 21 of CorrCreate activity. To resolve this, a new Boolean parameter skipPropertyEvaluation has been added in the CorrCreate activity to handle the decision to either evaluate the logic or not, and the pre-requisite will be to resolve all the property references before calling this activity so custom CSS braces { } will be honored when the message body is sent.

INC-140266 · Issue 602076

Search made consistent across environments

Resolved in Pega Version 8.4.4

Search was behaving differently based on whether the user was launching the search by clicking the search icon or hitting enter directly. The search icon passed the classes list and fetched cases based on that, whereas hitting enter performed the search without the classes list unless it was a multi-tenant environment. This has been resolved by updating the pyWorkIDSearch activity to pass application classes list in any environment.

INC-143025 · Issue 600611

API performance improvements

Resolved in Pega Version 8.4.4

Performance improvements have been made for running the get assignment action details API.

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