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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A24114 · Issue 246936

Removed hardcoding from pyWorkPage

Resolved in Pega Version 7.2.1

The function pzIsAFollower contains "pyWorkPage", which is hard-coded to get the handle of the Primary Page. However, if the primary page was a different named page and not pyWorkPage, an exception was generated. This has been resolved by removing the hardcoding in pzIsAFollower().An overloaded function has been created for pzIsAFollower() which takes reference page name as parameter, and the when rule which calls this utility function to pass the parameter has been updated.

SR-A24421 · Issue 247092

Case Audit section localized

Resolved in Pega Version 7.2.1

The ChangeStageAutomatic field value was not showing the localized value in audit due to the ChangeStageAutomatic field value not being properly picked when encountering a blank field. To fix this, Embed-ListParams.getHistoryList will set the localized pyMemo instead of the direct pyMemo in pyMessageKey when it is blank.

SR-A24444 · Issue 247096

Page name in pxCreateTopCase dynamically generated

Resolved in Pega Version 7.2.1

The page name of the Top case being created was hard-coded in pxCreateTopCase, causing corrupted data in FW. This has been fixed by dynamically generating the page name and removing it as well at the end of pxCreateTopCase.

SR-A24797 · Issue 247605

Localization added to reassign statement in Audit -> History

Resolved in Pega Version 7.2.1

The Audit->History reassign statement "This assignment has been reassigned to Operator ?, as ? is unavailable" was not localized due to the string being hardcoded without using field values. Localization has been added through the newly created field value ROUTINGREASSIGNEDTOSUBSTITUE to be used in the checkForSubstitute function.

SR-A27978 · Issue 248681

"Grand Total" localized

Resolved in Pega Version 7.2.1

Localization has been added for the pyFieldCaption property "Grand Total" .

SR-A62507 · Issue 249049

"Grand Total" localized

Resolved in Pega Version 7.2.1

Localization has been added for the pyFieldCaption property "Grand Total" .

SR-A8117 · Issue 227498

Assign-pzResetAssignmentSLA retains SLA on drag and drop

Resolved in Pega Version 7.2.1

The out-of-the-box Assign-pzResetAssignmentSLA activity passed "Workpage" as parameter instead of "param.WorkPage", causing assignments that were dragged and dropped in the Case Manager portal to lose their SLAs. To resolve this, the Assign-pzResetAssignmentSLA activity has been updated to pass param.WorkPage instead of WorkPage

INC-188469 · Issue 714843

Updated retainLock for DoClose activity

Resolved in Pega Version 8.8

After sending an external email notification from a case, attempting to use the "close" button resulted in an access denied error. This was traced to a missed use case for recent security improvements which resulted in not setting the required parameter retainLock for the DoClose activity, and has been resolved.

INC-192673 · Issue 689552

Tab highlighting updated

Resolved in Pega Version 8.8

Not all elements were indicated with yellow highlighting when tabbing through the screen. This has been resolved.

INC-194180 · Issue 704636

GetChildcases handling updated for large numbers of cases

Resolved in Pega Version 8.8

When a very high number of child cases being processed contained a wait shape that was dependent on the movement of a parent case, some of the cases were moved to the next step of the flow automatically while others required a manual command to ResumeFlow. In extreme cases where many child cases were waiting, a node crash could occur. This was traced to the pzGetChildcases report having a maximum value of 500 lines, and has been resolved by increasing the maximum number of rows to retrieve to 9999 in the Data Access Tab of the pzGetChildCases report definition. In addition, the pxCheckFlowDependencies activity has been modified to perform with a higher number of cases, and DSS(MaxRecords) logic has been added to split the child cases into multiple queue items for each access group to decrease load on each thread process.

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