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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A4308 · Issue 211808

Corrected revalidateAndSave modifying the 'Applies to' class

Resolved in Pega Version 7.1.9

During upgrade, revalidateAndSave was modifying the 'Applies to' class of the included rule. The issue was caused by modification of the pyIncludedRuleXML in the flow action / section rules that holds the included section's information; flow action was depending on this page to set the class, but since this page no longer existed the class was defaulting to the current flow action's primary class. To resolve this, if pyPrompt class is blank in activity Rule-Obj-FlowAction.OpenDefaults, the system will try to get the page name from the flow action rule, iterate across its pages and classes, and find the class name where the page name matches and set that as the applies to class for the flow action's section.

SR-A4840 · Issue 212310

Resolved privilege issue for Attach Rule

Resolved in Pega Version 7.1.9

A RuleNotFound error was generated if a 'when' rule was part of a custom attachment category rule (specified for access control) and there was an attempt to add an attachment when the WO was opened in Review mode or if an attachment was being added to a resolved WO. Due to the error, the customer category was not then available in the category drop down list. This was due to GetListOfAttachmentCategories referring to newAssignPage to get the reference page and failing the privilege check. This has been resolved by updating the steps to default to pyWorkPage for the local variable.

SR-A4940 · Issue 211386

Improved performance for large History-Work reports

Resolved in Pega Version 7.1.9

When History-Work- contained a very large number of rows, performance issues were seen while running the History-Work-.pyGetStatusChanges report. To resolve this, the RD History-Work-.pyGetStatusChanges has been updated with modified filtering conditions and improved error handling for blank param.InsKey fields.

SR-A5054 · Issue 211505

Corrected revalidateAndSave modifying the 'Applies to' class

Resolved in Pega Version 7.1.9

During upgrade, revalidateAndSave was modifying the 'Applies to' class of the included rule. The issue was caused by modification of the pyIncludedRuleXML in the flow action / section rules that holds the included section's information; flow action was depending on this page to set the class, but since this page no longer existed the class was defaulting to the current flow action's primary class. To resolve this, if pyPrompt class is blank in activity Rule-Obj-FlowAction.OpenDefaults, the system will try to get the page name from the flow action rule, iterate across its pages and classes, and find the class name where the page name matches and set that as the applies to class for the flow action's section.

SR-A903 · Issue 204613

Added handling for agent activity with no primary page

Resolved in Pega Version 7.1.9

Running an agent activity with no primary page generated an NPE even though all step pages were correctly specified. This was caused by the out-of-the-box referring to the nonexistent primary page in a context where it was not necessary. While there was a workaround of specifying a primary page for the agent activity, a change has been made to set and retrieve messages from pyPDFAttachWorkPage instead of a primary page in this situation.

SR-129197 · Issue 197995

Fixed Silverlight "Create Word Document" error

Resolved in Pega Version 7.2.1

A Silverlight issue appeared while using "Create word document". The older flow action CreateMergedWordDoc was running on the Current Page Context and had a reference to the Word Template used in the PegaSample application. To resolve this, the new Flow Action 'pyCreateWordDocumentCMGallery' has been created. This runs on the pyFlowActionTestPage page and uses the new Word Template pyCMTemplate which has limited set of related properties.

SR-A11534 · Issue 227038

ExecuteSLA activity modified to avoid requeue errors

Resolved in Pega Version 7.2.1

When a broken process SLA was requeued, it went back into the broken queue because the underlying problem assignment was never marked as repaired on requeue. When execution of SLA fails, the assignments are marked as problem assignments in ExecuteSLA activity. The ExecuteSLA activity has now been changed to avoid creating a assignment error by instead using Obj-Cancel to roll back the assignment submission so items can be requeued directly from the SMA portal.

SR-A11665 · Issue 229766

Fixed Bulk Process deselecting some sorted items

Resolved in Pega Version 7.2.1

In Internet Explorer using Bulk Processing, after selecting a column to re-order and several individual items resulted in unexpected checkbox results where certain selected items were deselected and not processed. These items could later be processed individually. The logic has been updated to ensure proper checkbox handling with all browsers.

SR-A11690 · Issue 234461

Filtering added for bulk workbaskets

Resolved in Pega Version 7.2.1

Workbasket filtration has been added for bulk actions workbaskets.

SR-A11817 · Issue 233321

Skim_Validate rule made available

Resolved in Pega Version 7.2.1

In order to resolve issues with Offer flow rules not being moved after skimming the ruleset, a new version of Skim_Validate was added to Rule-Obj-Flow-Offer, deleting all steps except for the call to Rule-.Skim_Validate. To make this function fully available, Skim_Validate has now been marked as available to allow extending the activity to a rule form.

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