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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-121435 · Issue 563875

Handling added for null requiredskillcount on assignment

Resolved in Pega Version 8.2.7

If the property pxRequiredSkillCount was blank on an assignment when moved to a workbasket, it was never presented for Get Next Work. To resolve this, handling has been added which will change the null to 0 so the assignment is properly queued.

INC-122149 · Issue 562783

Corrected approval step task message

Resolved in Pega Version 8.2.7

When a case progressed to the approval step, the task name did not properly appear as part of the "Please approve or reject this" message. In another scenario, a portal which supported locale switching was not translating "Please approve or reject this" when the locale was switched, but instead displayed the message in the original language. Investigation traced this to the pzInstructionsForApproval data transform storing the localized field value, causing it to persist inappropriately. This has been resolved.

INC-127077 · Issue 564107

Busy indicator appears when uploading via Select

Resolved in Pega Version 8.2.7

After update, the “loading symbol” (busy indicator) was not appearing while uploading large attachments using the Select button. This was a missed use case in recent changes to related to AsyncUpload, and has been resolved.

SR-D76291 · Issue 547840

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.2.7

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

SR-D92352 · Issue 553616

Completed onChange will reset FileInput value to null

Resolved in Pega Version 8.2.7

When attaching a file using the "Select File" button, it was not possible to attach the same file after deleting it. Re-attaching the file worked as expected when using Drag and Drop. Investigation showed that the onchange event occurred only when the value of an element was changed, so in this case trying to attach the same file did not change the value of the element and did not fire the onchange. To resolve this, the value of FileInput in pzMultiFilePath Control will be set to null at the end of the onChange event so that an onChange event will be triggered next time even if the same file is added.

SR-108805 · Issue 149539

Help updated to explain When Rule "ALL" Evaluation behavior

Resolved in Pega Version 7.1.7

A 'when' rule evaluating all pages in page list will only evaluate the properties on pages in the list that contain that property. This may cause a "true" result that does not match customer expectations. The hover help has been clarified to explicitly state that the evaluation results apply only for those pagelist entries where the property exists and not for all the page list entries.

SR-108838 · Issue 154989

Increased limit for Rule_Obj_CaseType

Resolved in Pega Version 7.1.7

Previously, Rule_Obj_CaseType was encountering a byte limit of 65535 in the JVM that impeded the ability to create a desired large number of coverable work types (54+). The system code has been modified to store the rule types differently to avoid generating extra lines of java code for each coverable case type.

SR-112203 · Issue 156906

Corrected 'Top Performers' report

Resolved in Pega Version 7.1.7

The "Top Performers" report in the Case Manager portal was returning incorrect values in the 'Avg. Velocity' column due to an incorrect calculation based on the number of days in the selected period. This has been corrected.

SR-114573 · Issue 162421

Corrected 'Top Performers' report

Resolved in Pega Version 7.1.7

The "Top Performers" report in the Case Manager portal was returning incorrect values in the 'Avg. Velocity' column due to an incorrect calculation based on the number of days in the selected period. This has been corrected.

SR-113557 · Issue 167227

Dynamic Select correctly expands drop downs with IE

Resolved in Pega Version 7.1.7

While using the WorkBasketGadget with dynamic select, drop downs were not expanding to the full width of the field value and parts of the values were hidden. This was caused by an IE bug. The WorkBasketGadget rule has been modified to overcome the issue.

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