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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D47146 · Issue 515647

Pick Values modal updated for deprecated list view handling

Resolved in Pega Version 8.1.8

Pick values were not displaying in the menus below Case Management-> Tools -> My Work, including "Work entered by me", "Work by workbasket", and "Work resolved by me recently". This was due to the use of deprecated list views: the pick values modal was failing to show and hide the busy indicator because the indicator now uses jQuery, but list view does not include jQuery. In order to resolve this, the equivalent Report Definition pyEnteredByMe has now been added under the navigation rule : pzProcessAndCaseRulesMainMenu.

SR-D59504 · Issue 524641

Attachment drag drop searches only current Ajax context

Resolved in Pega Version 8.1.8

When the Interaction for customer service was open and more than 1 task from the sidebar was open, the drag and drop zone was missing on any subsequent Task/Cases past the first. In an Ajax container scenario, getElementByID js was searching in all the containers because they were present in DOM, and it was losing context. To resolve this, the code has been updated to only search in the current context when using an Ajax container.

SR-D76291 · Issue 547842

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.1.8

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

SR-D80120 · Issue 544216

Custom attachment category parameter passed to dropdown

Resolved in Pega Version 8.1.8

Attempting to use the out-of-the-box “Attachments control” which was configured at design time to use a custom category where both the custom category and the section class were in the same work class resulted in the attachment category dropdown defaulting to “File” instead of the custom category. Investigation showed that the custom attachment category name configured on the control was missing in one of the pre-processing activities sequence. To resolve this, the activity Work-.pzInitAttachContent and the initAttachmentPage activity have been updated to pass the custom attachment category parameter.

SR-A4171 · Issue 213701

Added keyword support for <current>

Resolved in Pega Version 7.2

Variations between system versions were causing a decision table containing some regexp functions to pass or fail validation depending on the version. To remedy this, support has been added for using the regular expression function as a keyword to ensure valid tables are properly handled.

SR-A5565 · Issue 217722

Added missing filename encoding for drag and drop

Resolved in Pega Version 7.2

An error was being generated when opening an attached file with "$" in the filename. This was due to missing encoding for cases attached with drag and drop, and has been corrected.

SR-130442 · Issue 212468

Added support for localization of the 'Advanced' value of the When rule

Resolved in Pega Version 7.2

If the "Advanced" value was localized in the When rule form, it failed as it was trying to compare with localized text. To resolve this, WhenTabListener has been modified to use the ID attribute instead of text for comparison.

SR-A6520 · Issue 216004

Case Worker Portal harness error resolved

Resolved in Pega Version 7.2

When using the Case Worker Portal with the UI-Kit:03-01-01 ruleset, the first search for work returned the expected results, but opening a work object and then searching again caused the same (now incorrect) results to be returned. This was traced to a harness call and storage issue, and has been resolved.

SR-A7369 · Issue 217460

Clarified evaluation order for conditional Local Actions in GetNextWork

Resolved in Pega Version 7.2

If Local Actions were configured with 'when' rules on the stages tab of a case type rule, the 'when' rules were being evaluated before assignment via GetNextWork and the wrong local actions were presented. In order to ensure flow actions are evaluated in the proper order, GetNextWork will populate a flow action before moving it to the worklist.

SR-A8396 · Issue 210609

Corrected duplicate work object IDs

Resolved in Pega Version 7.2

The out-of-the-box section pyAssignmentListGadget was generating duplicate work object ids when pyAssignmentsLabel was used to display the case/Assignments label & ID in Case contents. This was caused by changes made in a previous version intending to enhance the displaying of labels, and has been modified to avoid duplicate work object IDs.

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