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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A4308 · Issue 211808

Corrected revalidateAndSave modifying the 'Applies to' class

Resolved in Pega Version 7.1.9

During upgrade, revalidateAndSave was modifying the 'Applies to' class of the included rule. The issue was caused by modification of the pyIncludedRuleXML in the flow action / section rules that holds the included section's information; flow action was depending on this page to set the class, but since this page no longer existed the class was defaulting to the current flow action's primary class. To resolve this, if pyPrompt class is blank in activity Rule-Obj-FlowAction.OpenDefaults, the system will try to get the page name from the flow action rule, iterate across its pages and classes, and find the class name where the page name matches and set that as the applies to class for the flow action's section.

SR-A4840 · Issue 212310

Resolved privilege issue for Attach Rule

Resolved in Pega Version 7.1.9

A RuleNotFound error was generated if a 'when' rule was part of a custom attachment category rule (specified for access control) and there was an attempt to add an attachment when the WO was opened in Review mode or if an attachment was being added to a resolved WO. Due to the error, the customer category was not then available in the category drop down list. This was due to GetListOfAttachmentCategories referring to newAssignPage to get the reference page and failing the privilege check. This has been resolved by updating the steps to default to pyWorkPage for the local variable.

SR-A4940 · Issue 211386

Improved performance for large History-Work reports

Resolved in Pega Version 7.1.9

When History-Work- contained a very large number of rows, performance issues were seen while running the History-Work-.pyGetStatusChanges report. To resolve this, the RD History-Work-.pyGetStatusChanges has been updated with modified filtering conditions and improved error handling for blank param.InsKey fields.

SR-A5054 · Issue 211505

Corrected revalidateAndSave modifying the 'Applies to' class

Resolved in Pega Version 7.1.9

During upgrade, revalidateAndSave was modifying the 'Applies to' class of the included rule. The issue was caused by modification of the pyIncludedRuleXML in the flow action / section rules that holds the included section's information; flow action was depending on this page to set the class, but since this page no longer existed the class was defaulting to the current flow action's primary class. To resolve this, if pyPrompt class is blank in activity Rule-Obj-FlowAction.OpenDefaults, the system will try to get the page name from the flow action rule, iterate across its pages and classes, and find the class name where the page name matches and set that as the applies to class for the flow action's section.

SR-A903 · Issue 204613

Added handling for agent activity with no primary page

Resolved in Pega Version 7.1.9

Running an agent activity with no primary page generated an NPE even though all step pages were correctly specified. This was caused by the out-of-the-box referring to the nonexistent primary page in a context where it was not necessary. While there was a workaround of specifying a primary page for the agent activity, a change has been made to set and retrieve messages from pyPDFAttachWorkPage instead of a primary page in this situation.

SR-D22415 · Issue 493439

Enhancement added to expose BrowserAttachmentTypeTable

Resolved in Pega Version 8.3.1

By default, the inline view of PDF files appears with the thread name visible. An enhancement has been made to expose pzBrowserAttachmentTypeTable as a py rule: when the DT is overridden such that return is false for PDF, the inline view is not displayed but instead the PDF is downloaded when clicked.

SR-D23723 · Issue 503087

pxGenerateExcelFile updated for handling blank dates

Resolved in Pega Version 8.3.1

When using a custom template for exporting to Excel, blank DateTime property column values defaulted to the current date. To resolve this, the pxGenerateExcelFile activity has been updated to ensure that an empty date will be exported as blank and that given dates will appear in the correct datetime format.

SR-D26589 · Issue 496719

pxParseExcelFile activity will now parse multiple sheets

Resolved in Pega Version 8.3.1

When trying to use the activity pxParseExcelFile on an Excel file containing three sheets where each sheet had a different pagelist, the properties mentioned in sheet 1 were populated on upload but the remaining sheets only showed the error message "Could not get clipboard property for reference Work Queues.". This was caused by an error in Row index handling for the additional sheets, and has been resolved by updating the logic to populate the data in the clipboard. Additional issues for this issue in 8.4 to fix issues like formulae not getting evaluated and $ not parsed: 501592, 501383

SR-D29114 · Issue 499930

Added handling for bulleted text insert triggering audit

Resolved in Pega Version 8.3.1

When a bulleted text (copied from an email or rich text ) was used in the text area property, the audit considered it as a change even when there was no change. This was tracked to the field value 'pyHistoryMemo • ChangeTrack_Add' in @baseclass which is being used to get the localized value for audit memo: the field value accepts only 2 parameters, but the inserted text area input contained the '\t' that is used for parameter translation. To resolve this, the system will call the addMemoForSecurityChangeTracking utility method to replace all \t's present in both the Current Value and Previous value with 'empty' such that no '\t' characters are available in either of the string parameters.

SR-D37444 · Issue 507037

WorkBasketGadget control updated for improved backwards compatibility

Resolved in Pega Version 8.3.1

After upgrade, the WorkBasketGadget Control was not retrieving the work queues. This was traced to a backwards compatibility issue introduced when greater security was put in place. The control WorkBasketGadget contains a call to pzEncryptURLActionString that was introduced in 8.x versions of the platform to encrypt URLs to avoid hijacking. The content of the URL relies on the pxRequestor.pxWorkGroup property, which is resolved using pega:reference tags. This approach was working in versions below 8.x, but these tags were not resolved at runtime. To correct this, requestorWorkGroup will be resolved as string and passed as a parameter instead of using pega:reference tags.

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