Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please update your bookmarks. This site will be discontinued in Dec 2024.

Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-123533 · Issue 187272

Corrected calculation of WO SLA Goal,Deadline based on calendar input

Resolved in Pega Version 7.1.8

The calculation of Goal,Deadline for WO SLA was not showing the expected results based on business days in the calendar. This was caused by not passing the appropriate parameter (CalendarName) to Work-.DefineSLATimesFromNewProperties so that BusinessCalendar.addTime function could evaluate the SLA based on the calendars, and has been fixed.

SR-123623 · Issue 178641

Added clipboard clearing for correspondence

Resolved in Pega Version 7.1.8

External assignment was sending out the email correspondence that was configured in earlier stages/flows instead of sending the correspondence that is given in the external assignments rule form. This was a problem with the clipboard where CorrPage was not cleared after the CorrCreate is invoked. To resolve this, CorrNew activity has been modified to add a step to clear the CorrPage.

SR-123623 · Issue 184847

Added clipboard clearing for correspondence

Resolved in Pega Version 7.1.8

External assignment was sending out the email correspondence that was configured in earlier stages/flows instead of sending the correspondence that is given in the external assignments rule form. This was a problem with the clipboard where CorrPage was not cleared after the CorrCreate is invoked. To resolve this, CorrNew activity has been modified to add a step to clear the CorrPage.

SR-124198 · Issue 184897

Clarified messages for attachment deletion failure

Resolved in Pega Version 7.1.8

When trying to delete an attachment on the work item without proper authorization, the tracer shows a message being added on TempAttachmentPage in Work- DeleteAttachment activity reading "You are not authorized to delete instance DATA-WORKATTACH-FILE ATPEGA-TASK ". However, this message was not being propagated to the screen and the screen was refreshing as if it worked despite the failure. To clarify the actual results, the DeleteAttachment Activity has been modified to present any messages and to avoid page removal of the TempAttachmentPage and TempLinkPage if there is a message.

SR-124206 · Issue 186503

Clarified handling of unlocked work objects in multinode environments

Resolved in Pega Version 7.1.8

Release lock was not working correctly on a multinode environment. When trying to release the lock from same operator different requestor from different nodes, the error "Unable to unlock this work object" was generated. In a multinode environment, system pulse takes time to update the cache across the nodes, hence the option is not effective immediately. Messaging has been updated to reflect this delay. Once System pulse executes then other requestor will be able to work on this item.

SR-124232 · Issue 185697

Addressed issue with Advanced Notes attachments reopening the work object

Resolved in Pega Version 7.1.8

When a user attaches a note using the "Advanced" option, as part of the out-of-the-box activity it is recreating/retrieving the work object back from the database and causing any changes to the work object done prior to attachment to be lost. The issue was that the SaveNote activity InsHandle parameter was set but the PageName parameter was not, and the system would reopen the workobject assuming it was not in the workobject context. To solve this, the PageName parameter is now set in the SaveNote activity so that the AttachNote does not do an open of the workpage.

SR-124245 · Issue 188290

Clarified handling of unlocked work objects in multinode environments

Resolved in Pega Version 7.1.8

Release lock was not working correctly on a multinode environment. When trying to release the lock from same operator different requestor from different nodes, the error "Unable to unlock this work object" was generated. In a multinode environment, system pulse takes time to update the cache across the nodes, hence the option is not effective immediately. Messaging has been updated to reflect this delay. Once System pulse executes then other requestor will be able to work on this item.

SR-124313 · Issue 190024

FCM remote case type function restored

Resolved in Pega Version 7.1.8

FCM (Federated Case Management) has a button to discover remote case type, but attempting to use it out-of-the-box generated the error "Remote System is not available. Please check the settings". This was due to a lack of authentication in the Service HTTP rules CaseManagement, and the authentication requirement has been removed.

SR-124385 · Issue 187273

Clicking checkboxes smoothed for Bulk Processing

Resolved in Pega Version 7.1.8

While performing Bulk Processing, if the checkboxes used to select items for processing were marked in rapid succession, not all of the selected items were processed by the bulk action. This was due to the timing of the refresh on the boxes, and this has been adjusted so all boxes are refreshed by a refresh list instead of post value process.

SR-124385 · Issue 193689

Clicking checkboxes smoothed for Bulk Processing

Resolved in Pega Version 7.1.8

While performing Bulk Processing, if the checkboxes used to select items for processing were marked in rapid succession, not all of the selected items were processed by the bulk action. This was due to the timing of the refresh on the boxes, and this has been adjusted so all boxes are refreshed by a refresh list instead of post value process.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us