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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-118738 · Issue 172565

Handling corrected for drag and drop image attachments from Outlook

Resolved in Pega Version 7.1.7

If a document containing an image was added to a work object from Outlook via drag and drop, it would be corrupted when opened. This was caused by an encoding/decoding mismatch - the encoding differed depending on whether the file was first saved to the desktop or not, but the decoding did not take that into account. This has been corrected.

SR-94370 · Issue 119519

AddChildWork updated to allow child case creation from step flows

Resolved in Pega Version 7.1.7

When attempting to create nested sub cases for rows in a page list with a Split for Each sub flow by calling the pyCreateSubCases flow, an error was generated. There was a workaround of using a utility shape to call pxAddChildWork instead of a split for each calling pyCreateSubCases, but pxAddChildWork has been updated in order to allow creating child cases using the step page as the primary page and not always defaulting to pyWorkPage.

SR-113396 · Issue 162534

Smoothed background Bulk Processing processing

Resolved in Pega Version 7.1.7

If the setting for BPUnitsToProcessForeground is given as 0 in all cases, attempting to run Bulk Processing in the background failed and logged an "Index out of bound" exception in the system logs. To cover this condition, a check has been added to handle zero items in the foreground processing when running background Bulk Processing.

SR-113919 · Issue 170809

Made page displays consistent between Java versions

Resolved in Pega Version 7.1.7

"pxflow" pagegroup values in pywork page were being placed differently depending on the version of Java used in the environment. This was caused by a handling error in situations where there is no classname, and has been fixed.

SR-114882 · Issue 164513

Validation error display corrected for screen flow harness

Resolved in Pega Version 7.1.7

Inconsistencies were appearing in the error display on the harness of the screen flow. The issue was due to the "Allow errors" value being set to true even when "Save on last step" was unchecked. While there was a workaround of unchecking both "Allow errors" and "Save on last step" options, this has been fixed.

SR-117855 · Issue 171394

Resolved NPEs during case creation

Resolved in Pega Version 7.1.7

If a null pointer error was generated during the case creation process, all subsequent records being processed also generated the error. This issue occurred when adding and later removing work party data, and was found to be related to a stack trace not being generated for the reported issue and an attempt to index a change to a page that's no longer available. To correct this, a code change now handles the condition which caused the NPE (writes an index for a non-existent page and then skips it) then logs information for analysis.

INC-188469 · Issue 714844

Updated retainLock for DoClose activity

Resolved in Pega Version 8.6.5

After sending an external email notification from a case, attempting to use the "close" button resulted in an access denied error. This was traced to a missed use case for recent security improvements which resulted in not setting the required parameter retainLock for the DoClose activity, and has been resolved.

INC-208394 · Issue 713554

Error handling updated for Data-Work-Attach-File

Resolved in Pega Version 8.6.5

If a file is uploaded which has the same name as an existing case attachment or if any issue happens during file attachment, the attachment will fail and an error message is displayed with an option to cancel the operation. However, even if the upload was not successful the related Data-WorkAttach-File instance was created and persisted in the Workattach table. Investigation showed this was caused by the process for persisting the Data-WorkAttach-File record occurring prior to the process that returns the errors, and this has been resolved.

INC-209404 · Issue 710406

MultiFilePath supports file upload with leading special character

Resolved in Pega Version 8.6.5

Updates have been made to the pzMultiFilePath control in order to support uploading a file with a special character such as "%" at the beginning of the name.

INC-210787 · Issue 710393

Multiple child case assignments open correctly in Ajax container

Resolved in Pega Version 8.6.5

After configuring two cases with a parent-child relationship, the child case was configured with a parallel process with two assignments. When trying to open the child case assignments in an Ajax container, only the first assignment would open. Investigation showed this was caused by the "reloadAlways" parameter not being sent to openAssignment due to a custom control being used. To resolve this, the reloadAlways has been added as an argument to the OpenAssignment function call in pyAssignmentsLabel.

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