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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D68235 · Issue 534781

Stale WorkSearchPreference data cleared when switching apps

Resolved in Pega Version 8.3.3

The D_pyWorkSearchPreferences data page data was not refreshing while switching between apps, causing stale data to be populated under the case search dropdown for all the applications after switching the application from one to another. This has been resolved by removing the D_pyWorkSearchPreferences data page as part of pzProcessApplicationSwitch.

SR-D88141 · Issue 550008

TemplateButton field correctly set read-only

Resolved in Pega Version 8.3.3

When a control was added to a section using the DX API, a pyTemplateButton field was added to the XML definition of the section with read-only set to 'false'. This has been corrected so the pyTemplate Button field does not allow input.

SR-D76291 · Issue 547839

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.3.3

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

SR-108805 · Issue 149539

Help updated to explain When Rule "ALL" Evaluation behavior

Resolved in Pega Version 7.1.7

A 'when' rule evaluating all pages in page list will only evaluate the properties on pages in the list that contain that property. This may cause a "true" result that does not match customer expectations. The hover help has been clarified to explicitly state that the evaluation results apply only for those pagelist entries where the property exists and not for all the page list entries.

SR-108838 · Issue 154989

Increased limit for Rule_Obj_CaseType

Resolved in Pega Version 7.1.7

Previously, Rule_Obj_CaseType was encountering a byte limit of 65535 in the JVM that impeded the ability to create a desired large number of coverable work types (54+). The system code has been modified to store the rule types differently to avoid generating extra lines of java code for each coverable case type.

SR-112203 · Issue 156906

Corrected 'Top Performers' report

Resolved in Pega Version 7.1.7

The "Top Performers" report in the Case Manager portal was returning incorrect values in the 'Avg. Velocity' column due to an incorrect calculation based on the number of days in the selected period. This has been corrected.

SR-114573 · Issue 162421

Corrected 'Top Performers' report

Resolved in Pega Version 7.1.7

The "Top Performers" report in the Case Manager portal was returning incorrect values in the 'Avg. Velocity' column due to an incorrect calculation based on the number of days in the selected period. This has been corrected.

SR-113557 · Issue 167227

Dynamic Select correctly expands drop downs with IE

Resolved in Pega Version 7.1.7

While using the WorkBasketGadget with dynamic select, drop downs were not expanding to the full width of the field value and parts of the values were hidden. This was caused by an IE bug. The WorkBasketGadget rule has been modified to overcome the issue.

SR-114545 · Issue 164887

Increased limits for Bulk Processing

Resolved in Pega Version 7.1.7

When attempting to filter cases for Bulk Processing, the Property-List LookupList activity only requested a maximum of 2500 records. This caused an issue with class inheritance chains that contained more than 2500 property records, as those excess properties were not being used to filter within Bulk Processing area. To remedy this, the activity now allows a maximum of 10,000 records for Bulk Processing.

SR-114723 · Issue 166462

Portal calendar display corrected

Resolved in Pega Version 7.1.7

No data was visible for the daily or weekly view when displaying the Calendar on the Portal. This was caused by the height of the time frame for Daily/Weekly being set to a fixed value, causing events which fall under 11PM-12AM to not be displayed properly. In addition, the cell width for monthly view was also set to a fixed value, causing it to show only 4 events and hiding the 'show more' option. To correct this, the Day/Weekly view now includes double height to show all events, and the Monthly view displays 3 events and correctly includes the 'show more' option.

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