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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-160078 · Issue 628839

Work object status correctly set to Resolved after refresh

Resolved in Pega Version 8.6

When using the Refresh option from the Other Actions menu before submitting the flow action, the work object status was not updating to Resolved-Completed. Investigation showed that when performing the Refresh action, the RefreshOnConflicts activity created a Clipboard page named LatestWorkPage with a copy of the work object. This page was not removed after use, causing the Resolved-Completed status to be set on LatestWorkPage instead of pyWorkPage. To resolve this, a step has been added to RefreshOnConflicts to remove LatestWorkPage.

INC-160115 · Issue 627650

Editing Approval flowshape retains decision tree

Resolved in Pega Version 8.6

Editing the Approval flowshape caused the decision tree to become blank when selecting 'Use Business logic' in the dropdown for "Route to dropdown". This was traced to a missed use case for earlier work done on enhancements for email approver shapes regarding retaining previous values while switching back to using the business logic option, and has been resolved.

INC-162550 · Issue 630274

RefreshFor correctly returns validation messages

Resolved in Pega Version 8.6

After upgrade, the PUT method on /api/v1/assignments/{ID}/actions/{actionID}/refresh?refreshFor was not returning validation messages on the child level. This was an unintended consequence of refactoring work done on pzApiCreateJsonForField around the default value calculation, and has been resolved. In addition, an issue with read-only text controls not being localized has been corrected.

INC-164413 · Issue 636126

Updated timestamp handling for duplicate key issue with PyCompleteAutomation

Resolved in Pega Version 8.6

Occasionally a robot failed to complete a case due to a duplicate key exception. This was an issue with the History record creation due to duplicate key erlated to the timestamp, and has been resolved by updating the timestamp handling so that the REST API will use 'getCurrentTimeStampUnique' and for other cases 'pxGetCurrentTimeStampThreadUnique' will be used.

SR-SR-D60505 · Issue 522998

Upload with "Select File" works in Microsoft Internet Explorer

Resolved in Pega Version 8.6

When using Microsoft Internet Explorer, uploading a document was failing on the first try when using the "Select File" button. The second attempt worked as expected. This was an unintended consequence of work done to enable attaching the same file after deleting it, and was related to Internet Explorer calling an "onChange" which caused the "pzAttachFileDDFileList" section which is used to display the attachments uploaded to not be properly refreshed. This has been resolved by updating the pzMultiFilePath control handling of the success and failure of the upload function call.

SR-108805 · Issue 149539

Help updated to explain When Rule "ALL" Evaluation behavior

Resolved in Pega Version 7.1.7

A 'when' rule evaluating all pages in page list will only evaluate the properties on pages in the list that contain that property. This may cause a "true" result that does not match customer expectations. The hover help has been clarified to explicitly state that the evaluation results apply only for those pagelist entries where the property exists and not for all the page list entries.

SR-108838 · Issue 154989

Increased limit for Rule_Obj_CaseType

Resolved in Pega Version 7.1.7

Previously, Rule_Obj_CaseType was encountering a byte limit of 65535 in the JVM that impeded the ability to create a desired large number of coverable work types (54+). The system code has been modified to store the rule types differently to avoid generating extra lines of java code for each coverable case type.

SR-112203 · Issue 156906

Corrected 'Top Performers' report

Resolved in Pega Version 7.1.7

The "Top Performers" report in the Case Manager portal was returning incorrect values in the 'Avg. Velocity' column due to an incorrect calculation based on the number of days in the selected period. This has been corrected.

SR-114573 · Issue 162421

Corrected 'Top Performers' report

Resolved in Pega Version 7.1.7

The "Top Performers" report in the Case Manager portal was returning incorrect values in the 'Avg. Velocity' column due to an incorrect calculation based on the number of days in the selected period. This has been corrected.

SR-113557 · Issue 167227

Dynamic Select correctly expands drop downs with IE

Resolved in Pega Version 7.1.7

While using the WorkBasketGadget with dynamic select, drop downs were not expanding to the full width of the field value and parts of the values were hidden. This was caused by an IE bug. The WorkBasketGadget rule has been modified to overcome the issue.

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