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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-205453 · Issue 706570

Pega Keystore supported for hotfix signature verification

Resolved in Pega Version 8.7.2

In order to support custom trust managers which require an alternate method for supplying the root certificate via a platform trust store, an enhancement has been added to allow Pega Keystore to be used as a hotfix verification source. Detailed information on this can be found in https://docs.pega.com/keeping-current-pega/87/verifying-hotfix-authenticity-using-pega-keystore

INC-208516 · Issue 705099

Patchdate values made unique

Resolved in Pega Version 8.7.2

The hotfix manager was incorrectly indicating that a previous hotfix was not installed or was partially installed and should be reinstated. This scenario was created during security updates where the missing/incomplete hotfix had been deliberately deleted from the database, and has been resolved by adding an update which will force patchdate to be unique when adding duplicate code resources during tests.

INC-209435 · Issue 707376

Column population error downgraded to warning

Resolved in Pega Version 8.7.2

A Column Population job run after deployment for some classes was logging the error "Class does not exist", but no property was identified and no impact to the system was seen. This error has been downgraded to a warning.

INC-211299 · Issue 706317

Handling updated for rule export errors

Resolved in Pega Version 8.7.2

After exporting the rules from E2E, the import to the production mirror failed. Investigation showed that the process encountered a time out from an Adaptive Decision Manager table when exporting the product rule, resulting in the product file not containing the mandatory jar files. This has been resolved by updating the handling of errors during export, and suppressing auto-chaining when generating app JSON.

INC-215877 · Issue 715233

Handling added for Oracle "NUMERIC" type

Resolved in Pega Version 8.7.2

When a product rule was created in an environment using Oracle, importing the product into the cloud environment with database table schema changes resulted in errors. This was traced to a change in Oracle's JDBC driver which was reporting Number as a JDBC "NUMERIC" type instead of the previous "DECIMAL". Pega uses the NUMBER data type and expected a type=DECIMAL for an Oracle number, causing the errors. This has been resolved by adding a check for flex numbers if column is NUMERIC.

INC-179727 · Issue 704544

Modified batch requestor handling to ensure cleanup

Resolved in Pega Version 8.7.2

A large buildup of batch requestors was seen, and restarting the node did not clear it. Investigation showed that in the case of one class reading a DSS value, a Pega requestor was being created when it was unable to retrieve any Pega context, and this requestor was not cleaned up afterwards. To resolve this, an update has been made to the way the requestor and Pega context is being created along with ensuring it will be cleaned up properly after use.

INC-192826 · Issue 685795

PMML updated for nested 'if'

Resolved in Pega Version 8.7.2

Running a model on the openscoring API and the Pega PMML model gave different results. This has been resolved by updating the handling for nested 'if' in PMML.

INC-206109 · Issue 706237

Delayed Learning works correctly with Volume Constraints

Resolved in Pega Version 8.7.2

When running an outbound campaign using NBA Designers predictions and delayed learning in conjunction with volume constraints, the adaptive models ended up with incorrect feedback if the prediction had an Alternative label configured with a defined waiting window. This has been resolved with the addition of a new flag 'isVolumeConstraintEnabled' during dataflow creation which will check for volume constraint, and a filter in HandleResponses for that flag.

INC-207357 · Issue 703349

Decision Management book updated for additional NLP troubleshooting

Resolved in Pega Version 8.7.2

Troubleshooting articles have been added to the Decision Management book which address the most common issues encountered when working with the NLP capability of Pega Platform, including topic and entity detection and email parser. These tips can assist with issues such as a node running out of memory due to having a large number of custom Ruta scripts that use REGEX pattern matching.

INC-208709 · Issue 710809

Added handling for new requestor in previously authenticated Voice AI group

Resolved in Pega Version 8.7.2

When attempting to pilot the new Voice AI feature set provided recently in the Customer Service framework, the error "You lack access required to execute RULE-OBJ-ACTIVITY WORK-CHANNEL-INTERACTION-VOICEAI TRANSCRIPTDISPATCHER" was logged. The same was seen for the ConnectToAudioProcessor activity. Investigation showed this could happen when a new requestor that's not authenticated yet gets created with currentAccessGroup already equal to the desired access group, causing the authentication step to be skipped. This has been resolved with an update to address the dataflow thread authentication edge case where the default requestor access group is equal to the dataflow run's access group.

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