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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-143121 · Issue 610732

Timeout for loading predictors made configurable

Resolved in Pega Version 8.3.6

When using an extremely large number of predictors, the Report definition pzADMPredictorsFilter was suffering timeouts due to the time for loading predictors from the database exceeding the time threshold allowed. This has been resolved by marking the rule as editable to allow custom setting of the threshold according to need.

INC-148899 · Issue 615702

Adaptive models update correctly

Resolved in Pega Version 8.3.6

Some models had the recorded responses column updated, but the models (number of Positive, Negative and Processed Responses) were not updated. Investigation showed that deleting the modelRuleConfiguration through the stateManager/client did not delete modelFactories related to the configuration. If a new configuration came in with a different algorithm, the update issue occurred. This has been resolved by reseting the configuration according to its factory in that specific case.

INC-155822 · Issue 618267

Locking added to avoid null pointer error for auto-populate property

Resolved in Pega Version 8.3.6

After configuring the auto populate property "OrgProduct" which referred to a data page, the system experiencing heavy load led to the property not getting properly initialized. This resulted in a WrongModeException and NullPointerException. To resolve this, the system has been updated to lock the requestor when Queue Processors execute their activity. This will prevent race conditions and concurrent modifications if other threads are accessing the same requestor.

INC-157629 · Issue 626633

Duplicate key exception resolved for adaptive model

Resolved in Pega Version 8.3.6

During the model snapshot update, a DuplicateKeyException was generated while trying to insert a record in to the predictor table. This did not affect the model's learning, but did appear ion the model monitoring report. This was traced to a local scenario of having the same outcome values defined on the model with different cases (Accept and accept). All predictors used in an Adaptive model are inserted into the model monitoring tables as a part of the monitoring job: because the monitoring tables are not case sensitive, this lead to a unique constraint exception since there were multiple IH predictors with the same name. To resolve this, validation has been added which will skip adding duplicates from new responses.

INC-160331 · Issue 628710

ML model continue tag error changed to debug logging

Resolved in Pega Version 8.3.6

Log entries were seen indicating "The continue tag is found without a start tag for window Line1 1234567890 in text". This appeared to be coming from the MLCommand java class. Investigation showed this occurred when the ML model believed a portion of the text (token) was a continuation of the entity because it has not found the starting part of the entity. This situation is not currently treated as a valid output, so an update has been made to change the logging level from error to debug for this case.

SR-69015 · Issue 619995

Unescaping characters implemented for expressions

Resolved in Pega Version 8.3.6, Resolved in Pega Version 8.4.4, Resolved in Pega Version 8.5.3, Resolved in Pega Version 8.6

An issue where expression builder statements were evaluated differently at runtime than at testing has been resolved. Pega Platform expressions with String literals(that is, sequences of characters enclosed in quotation marks) now unescape characters in strategy shapes such as Set Property or Filter.

INC-
218457 · Issue 713986

Updated debug logging

Resolved in Pega Version 8.7.2

Debug logging within IndexReferenceSynchronizer and FastLoader has been updated. With this update, IndexReferenceSynchronizer debug logging will indicate what the action is for each instance, FastLoader will include information about the keys being loaded and statements being executed, and duplicate logging has been removed from BatchSQLExecutors.

INC-202004 · Issue 705170

Hotfix documentation updated to point to Hotfix Manager page

Resolved in Pega Version 8.7.2

The readme file attached to hotfix downloads contained an outdated reference to use "PRPC Hotfix Installer on the Update Manager landing page." This has been updated to point to the Hotfix Manager landing page.

INC-205181 · Issue 697801

Warnings pull from report definition page

Resolved in Pega Version 8.7.2

When a report definition filter was used in the "Class instances to include" section of the Product rule, severe warnings appeared noting "Report definition filter performance issues for LookupDataMigration : Using a custom HTML control to format a column may result in poor performance displaying query results. Consider using auto-generated HTML controls". However, the report definition used, LookupDataMigration, has no Custom HTML control in the latest version of the rule, and the "CheckForWarnings" rule for the product was running a report definition in the "Index-Warning" class which has the warnings for all the versions of the rule. This was due to warnings being displayed in the product for the report definition filter without applying rule resolution for report definition, resulting in warnings from all report definition version rules from a ruleset given a report definition name. This has been resolved by adding an update which will use Obj-Open to read the warnings from report definition page instead of looking up for warnings from Index-Warnings table.

INC-205453 · Issue 706570

Pega Keystore supported for hotfix signature verification

Resolved in Pega Version 8.7.2

In order to support custom trust managers which require an alternate method for supplying the root certificate via a platform trust store, an enhancement has been added to allow Pega Keystore to be used as a hotfix verification source. Detailed information on this can be found in https://docs.pega.com/keeping-current-pega/87/verifying-hotfix-authenticity-using-pega-keystore

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