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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-217855 · Issue 731911

Uncommitted hotfix able to Rollback All after install

Resolved in Pega Version 8.8

A security hotfix was installed through Hotfix manager and left as uncommitted. When new hotfixes for the same files were received, the process required the uncommitted hotfixes to be rolled back, but attempting to do so generated exceptions in the logs reading "Exception in rolling back the archive PegaRULES Process Commander: code: 0 SQLState: Message: java.sql.SQLIntegrityConstraintViolationException: ORA-00001: unique constraint (PRPC_RULE_ADM_P7.PR_ENGINECLASSES_PK) violated". The issue was caused by the Date field only accepting dd/mm/yyyy HH:MI:SS, so attempting to insert two records of the same jar in the pr_engineclass generated this error from pr_data_restore in Oracle. To resolve this, an update has been made to insert rolled-back jar removals with their original patch date to avoid PK conflicts.

INC-222835 · Issue 721065

UI messages updated for hotfix catalog issues

Resolved in Pega Version 8.8

Here is the issue/enhancement request that was seen and can be a more general issue. After the restart there is not a catalog available and for environments that cannot access the internet this means they cannot actually do anything like commit all or rollback all. When clients tried this they clicked on the button and nothing happened. If you look in the PegaRules log you see a message that tells you that the catalog is not available.

INC-223074 · Issue 720454

Fallback handling improved for import synchronization

Resolved in Pega Version 8.8

Upgrade to CRM 8.7 was failing during the import of the CRM jar. There are some rare edge cases where instances may be in the database, but not visible to the engine until the import is already underway, such as when rollback has deleted a class definition and mapping but not the instances of the class itself. To mitigate the risk of PK constraint violations when this happens, the process has been modified to mark all the instances that cannot be directly synchronized as updates so that the data layer will upsert them.

INC-229641 · Issue 739454

Enhanced logging related to rule skimming

Resolved in Pega Version 8.8

In order to assist with diagnosing issues related to skimming of a ruleset, an update has been made which will log the complete stack trace along with the pzinskey being processed in debug mode.

INC-RCA-921 · Issue 713987

Updated debug logging

Resolved in Pega Version 8.8

Debug logging within IndexReferenceSynchronizer and FastLoader has been updated. With this update, IndexReferenceSynchronizer debug logging will indicate what the action is for each instance, FastLoader will include information about the keys being loaded and statements being executed, and duplicate logging has been removed from BatchSQLExecutors.

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