INC-147873 · Issue 610865
Custom header character encoding for Subject added
Resolved in Pega Version 8.5.5
Case correspondence that contained a Subject with accent characters such as "Invitation à être" was being rejected by MailJet on the basis of encoding issues on the "Thread-Topic" when using custom headers. The error "BAD HEADER SECTION, Non-encoded non-ASCII data (and not UTF-8)" was generated. This was traced to the Send Email Smart Shape handling when using custom headers, and has been resolved by encoding the Subject before appending it to the Thread-topic header while adding custom headers.
INC-161645 · Issue 634639
Java Bean import updated to handling differences in Java 7 and Java 8
Resolved in Pega Version 8.5.5
The behavior of the java bean Introspector class is inconsistent across different versions of the JDK when detecting indexed properties built off of java.util.List objects, causing Java Bean import to generate differently in Java 7 and Java 8. This has been resolved by updating PRIndexedPropertyDescriptor to better handle this JDK difference by resolving indexed read and write methods manually using simple reflection.
INC-163292 · Issue 635839
Portlet service deprecated
Resolved in Pega Version 8.5.5
Portlet authentication services have been removed from the standard installation package. The IAC service has been restored.
INC-127591 · Issue 564820
isAuthenticated checks trimmed for Performance Improvement
Resolved in Pega Version 8.4.2
In order to improve performance, a duplicate check of pxIsRepositoryAuthenticated has been removed from the Function Rule.
INC-127859 · Issue 564621
Email image retrieval switched to Lazy Load
Resolved in Pega Version 8.4.2
In email, multiple images being loaded at once resulted in a performance impact. To resolve this, the fetching of inline images has been modified to use Lazy Load optimization which will retrieve file content from S3 storage on a need basis.
INC-127891 · Issue 564728
Added check for redirects when getting images from S3
Resolved in Pega Version 8.4.2
When retrieving images from S3 storage, a 303 redirect status response code was shown. Investigation showed that using a public URL caused the redirects, and this has been resolved by adding an AG hash while fetching images via an activity.
INC-128164 · Issue 567430
Resolved CommitError when trying to send email
Resolved in Pega Version 8.4.2
An error related to email was intermittently encountered while working on a case. This was traced to a local setting for Rule-ObJ class that set a read-only privilege, which appeared to have conflicted with the expected permissions around email template saving. This was an unexpected use case, and has been resolved.
SR-D87188 · Issue 551351
Mentioned user in Pulse correctly converted to hyperlink
Resolved in Pega Version 8.4.2
In the Interaction portal, mentioning a user in Pulse using @ was not converting the name to the user name with hyperlink for Email Interactions. @ mentions were working as as expected in Phone Interactions. This problem was introduced as part of using OWASP to sanitize HTML user input in Rich Text support, and was due to OWASP converting @ to an HTML entity. To resolve this, the @ will be excepted from HTML conversion.
SR-D87412 · Issue 563229
Support added for multi-language email parsing
Resolved in Pega Version 8.4.2
Parsing an email body for different languages was causing performance issues. To resolve this, an enhancement has been added to support email IVA in seven languages; to use this, override the Work-Channel-Triage.pyParseReplyMail activity and add the required languages in the given parameter.
SR-D92688 · Issue 551342
Optional feature to improve pxETReport performance
Resolved in Pega Version 8.4.2
Poor performance was seen when using pxETReport. This was caused by the system loading the recent cases widget by looking up all the ET cases within last 30 days, opening each ET case to check if it is from the same pyFrom email address, and then if yes, opening its related service case. On a complex system, this was potentially a slow process. To improve performance, the "Related cases" feature can now be disabled through an overridable 'when' rule.