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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D50725 · Issue 516515

Page cleanup processes updated to facilitate Pulse Task creation

Resolved in Pega Version 8.4

Attempting to create a Pulse Task in an assignment resulted in a "The Operation completed successfully, but returned no content" screen after clicking submit. This was traced to an incorrect usage of createworkpage. To resolve this, the system has been updated so that before calling createworkpage, a page-remove will be done so createworkpage will not clean the assignment page.

SR-D53266 · Issue 516397

Synchronization continuation updated so mobile attachments properly preview

Resolved in Pega Version 8.4

Clicking on attachments in mobile would open them if the attachment had just happened, but otherwise would not open them at all. This was traced to an issue with Synchronization continuation: the page was properly loaded from database but its content was not used to fill the named OfflinePackage page (which contains only the search keys). This has been corrected by replacing the empty page with the one loaded from the database.

SR-D55559 · Issue 520973

Setting added to allow commas in bulk upload survey questions

Resolved in Pega Version 8.4

Questions uploaded in bulk to Survey Designer were delimited by comma, potentially causing an issue when an option itself contains a comma. Because this is a hard-coded Excel template value, this has been addressed with the addition of an extension where delimiter values can be configured and overridden.

SR-D25184 · Issue 494692

Support added for referencing Page Group property inside of strategy

Resolved in Pega Version 8.4

Referencing a page property under Page Group property inside a strategy resulted in a runtime error of ClassCasting: "java.lang.ClassCastException: java.util.ArrayList cannot be cast to com.pega.decision.strategy.ssa.runtime.ClipboardPage". The issue was traced to the SSA optimized code for the GetPage SSA assuming that the GetPage SSA would only have another page as a parent. In order to handle the above scenario where GetPage would have a GetPageCollection as a parent and return a List of ClipboardPages, a GetPage function has been applied over each entry in the results of the GetPageCollection SSA using a MapAction SSA. Some optimizations will be applied in cases where the GetPageCollection has only one entry, which will replace the MapAction with a simple GetPage action.

SR-D45646 · Issue 516176

Flexible decoding for mported files

Resolved in Pega Version 8.4

When importing CSV files, special characters appeared as ??? instead of "éèù ...". This was traced to the system using UTF-8 as default format to support all character sets including multi-byte (accented) characters while Excel uses ANSI encoding, creating an encoding incompatibility. To resolve this, an update has been made so the system will read the encoding from the source/property and pass it to InputStreamReader instead of always hard coding UTF-8.

SR-D48010 · Issue 514983

Unit testing validation relaxed for external input strategy

Resolved in Pega Version 8.4

When trying to test a strategy, the testing transform had to exist in the same ruleset/version as the strategy or it would not resolve. Investigation showed that because the artifacts were in a different ruleset and version build on top of the application that the testing strategy belongs to, validation failed because it was using the platform based ruleset validation. This was a missed use case, and has been resolved by relaxing the validation for external input strategy so it does not take into account the ruleset and version of it. This same change has been applied for referenced data transforms.

SR-D51353 · Issue 516914

Unit testing validation relaxed for external input strategy

Resolved in Pega Version 8.4

When trying to test a strategy, the testing transform had to exist in the same ruleset/version as the strategy or it would not resolve. Investigation showed that because the artifacts were in a different ruleset and version build on top of the application that the testing strategy belongs to, validation failed because it was using the platform based ruleset validation. This was a missed use case, and has been resolved by relaxing the validation for external input strategy so it does not take into account the ruleset and version of it. This same change has been applied for referenced data transforms.

SR-D57444 · Issue 519167

Scripts provided to remove unneeded TenantID for Cloud upgrade

Resolved in Pega Version 8.4

Cloud upgrade from 8.3 to 8.3.1 was failing in a multi-tenant environment during creation of the Data-MigrationPoint instance. This was traced to pzTenantId not being included in the insert statement when the table included the pzTenantId column. As the column is unnecessary and was only included in the table for completeness, scripts have been provided to remove the pzTenantId column from the table for 8.3.0 and 8.3.1 MT deployments and remove pzTenantId from table in pegarules-master.xml to resolve this issue.

SR-D58702 · Issue 519242

Updated HotFix Manager for use in older versions

Resolved in Pega Version 8.4

The DL logic in Hotfix Manager was changed in 8.3 to include the catalog of all framework changes. This had the unintended side effect of preventing DLs from being installed in Pega 7.3.1 and lower versions as the versions included in the catalog are not present on those systems and the validation failed. This has been resolved by revising the DL update so the system will only add all apps to the catalog for platform 7.4+ DLs.

SR-D26204 · Issue 499093

Corrected Survey rule editing

Resolved in Pega Version 8.4

After creating a paragraph rule in Pega Survey questions, attempting to edit the question by opening the existing paragraph rule from the edit question modal window was not working and instead the option of creating a new rule was presented. Investigation showed that the Autocomplete control for showing paragraph, HTML section, and custom HTML was missing the AppliesTo parameter, causing the rule opener to fall back to the Create New Rule page. To resolve this, pyClassName has been added as a parameter to autocomplete controls.

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