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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-199665 · Issue 692753

Logic added to handle upper/lower case for Content-Type header value

Resolved in Pega Version 8.7.1

After Integrating REST Service with a HTTP/2 header, pzExecuteRestService was throwing a null pointer exception. This was traced to headers not being treated in a case-insensitive manner: the header contained a lower-case 'content-type' while the system was looking for 'Content-Type' (upper-case). To resolve this, logic has been added to check for both 'content-type' and 'Content-Type' keys.

INC-199679 · Issue 688738

Handling added to email encoding for ISO-8859-8-i charset

Resolved in Pega Version 8.7.1

After update, cases were intermittently not getting created from inbound email and the process became stuck. This has been resolved by adding handling to replace the ISO-8859-8-i charset with ISO-8859-8 for encoding the mail content.

INC-201502 · Issue 696085

Parser updated for value list

Resolved in Pega Version 8.7.1

When attempting to process a JSON list using a File Data set that had a list attribute, the clipboard looked correct while performing the browse operation on the data set, but executing the data flow that referenced this data set resulted in the error "Expecting PageList and got String List". If this was changed to a text property, the browse operation on Data set failed but the data flow worked without any issues. and the values were copied into the text properties.This has been resolved by changing the parser for value list.

INC-201648 · Issue 696964

Removed services check and added warnings for simulations

Resolved in Pega Version 8.7.1

Attempting to run an audience simulation resulted in the error "Running simulations is not possible, because the required services are not available. Contact your system administrator to enable the data flow and real-time data grid services". Investigation showed the @DsmServices.pxHasFunctionalNodes("DataFlow","Batch") function call contained in the 'when' rule pyUnavailableDecisionServices was returning false even if all the nodes were in the cluster and all the DSM Services were in NORMAL status. To resolve this, the services check has been disabled and the simulation run will show a warning or fail if a data flow run is queued for more than 30 secs or if there is an issue with querying the underlying metrics storage.

INC-201991 · Issue 692860

Explicit connectivity close added to Queue Manager error handling

Resolved in Pega Version 8.7.1

Performing a connectivity test on the MQ Connector page with an invalid queue name aborts the test connectivity but the MQ connection was not closing. This can become an issue when using IBM MQaaS (MQ as a service) where only a limited number of connections are allowed. This has been resolved by adding an explicit Queue Manager close in the error handling block.

INC-202510 · Issue 695889

SOAP connector supports OAuth2 profile

Resolved in Pega Version 8.7.1

Support has been added for using an OAuth2 profile as one of the allowed profiles for SOAP connector.

INC-204897 · Issue 696163

Log4j file security vulnerability issue addressed

Resolved in Pega Version 8.7.1

A zero-day vulnerability was identified in the Apache Log4j logging software which could potentially allow malicious actors to take control of organizational networks. Pega has immediately and thoroughly addressed this issue. More information can be found at https://docs.pega.com/security-advisory/security-advisory-apache-log4j-zero-day-vulnerability .

INC-176138 · Issue 723084

Performance improvements for save-as

Resolved in Pega Version 8.8

Performance issues were seen when using save-as for rules such as Declare expression, When rules, activity, etc. This was traced to a very large number of extra database queries that were being executed while building the Declarative Cache. To resolve this, an update has been made so the queries used for the Declarative Cache will only be executed when required.

INC-187857 · Issue 700855

Added debug logging and exception recovery for unexpected data object

Resolved in Pega Version 8.8

When rules were complied in lower environment and deployed into production, they later became corrupted and system behavior changed. The error "Java generation failed: caught exception while expanding property pyGetCasePredictionsByClassName on page CurrentRecord" was generated. Investigation showed the auto-populate property pyGetCasePredictionsByClassName was attempting to get the metadata property "pzDataObjectParams": this was a string value in this scenario instead of the expected java object, and caused the exception. To resolve this, a debugger has been added which will check if the property is a java object or not. If it is not, the system will skip the processing and then display an error message with a stack trace.

INC-189772 · Issue 718591

Prconfig added to control declarative behavior during page merge/copy

Resolved in Pega Version 8.8

Declare-on change was getting triggered multiple times even though there was no change in the watched property. Investigation showed this happened when properties had the same value in source and target page. To resolve this, a prconfig has been added which may be used to disable declaratives while performing page merge operations for these properties. The setting name is clipboard/putAllKeepNew/doNotFireDeclaratives: when true, it will disable declaratives when there is no change in property value while performing page merge/copy operation with merge strategy PUTALL_KEEPNEW. The default value is false.

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