Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-152647 · Issue 609604

Email Listener auto-reply evaluation updated

Resolved in Pega Version 8.4.4

After upgrade, messages were being read but not getting processed for a specific Email listener (RCEmailListerner). The error "Email flagged as an autoreply email and will not be processed" appeared in the logs. Previously, an email was not considered to be an auto-reply only when the 'auto-submitted' header didn't exist or existed with value 'no'. This caused issues with auto-forward or auto-redirect emails where 'auto-submitted:auto-generated' could be in the header. Due to this, email was marked as auto-reply and email listener stopped processing it. To resolve this, the system has been modified to mark the message as auto-reply if it finds 'auto-submitted: auto-replied' in the header, but not 'auto-submitted:auto-generated'.

INC-153173 · Issue 612903

Assembly error self-healing enhancement added

Resolved in Pega Version 8.4.4

A StartOperation error was seen due to a declare trigger getting fired before the engine was fully up, indicating "UnresolvedAssemblyError: Error occurred trying to parse the expression and augmenting the code: java.lang.NullPointerException". This has been resolved by adding an enhancement that handles "self healing" for assembly errors.

INC-153877 · Issue 612370

Enhanced socket timeout logging

Resolved in Pega Version 8.4.4

In order to assist with diagnosing issues with socket timeouts such as a Data Flow Daily Run failing, logging to print the SocketTimeout value has been added when case info is enabled.

INC-154605 · Issue 615661

Date field correctly extracted for IMAP inbound email

Resolved in Pega Version 8.4.4

After upgrade, email-sourced cases were not being created correctly. Tracer showed the date field was blank, causing an error which was traced to the getReceivedDate being returned as null for the JavaMail AP even though the IMAP protocol was being used. This was an unintended side effect of work done to handle a throttling exception in the IMAP inbound email flow, and has been resolved by updating the system so that if the getReceivedDate is null, the date will be extracted from the mail header while processing dates in EmailMessageInfo class.

INC-158159 · Issue 622628

JobScheduler initialization timing adjusted

Resolved in Pega Version 8.4.4

DDS nodes were ending up in a deadlock condition on restart, preventing them from joining the cluster. This has been resolved by ensuring the JobScheduler initialization task waits for Search to start up.

SR-D96430 · Issue 561525

Updated visibility condition expression handling for decimal values

Resolved in Pega Version 8.4.4

After upgrade, any visibility condition expression failed to evaluate decimal values that used precision. When 0 (zero) was entered as a value in the input field, a button that was configured to show was visible as expected. When the value was entered as 0.0, the input failed and the button did not show. The problem did not happen "Run visibility condition on client" was enabled. Investigation showed this was an issue with how the When expression was evaluated and calculated within JspWhenEvaluate, and has been resolved.

INC-150689 · Issue 607157

Format specifier error resolved

Resolved in Pega Version 8.4.4

Errors were registered in PDC and stack for an Email Listener "Format specifier '%s" Exception. This was traced to a formatting error, and has been resolved.

INC-145802 · Issue 636323

Oracle temporary space explicitly freed after writing LOBs

Resolved in Pega Version 8.6.1

Oracle temporary space used to write the LOB was not freed up after writing records to Log-Service-File when using OJDBC8 or OJDBC10 versions and the table involved had inline BLOB storage such as small blob tables like Log-service-file (2-4kB blobs). This did not occur when using OJDBC7, but investigation with Oracle could not determine why the older version did not have this issue. This issue has been resolved by explicitly freeing the LOB space with a call to free() / freeTemporary() , a utility for LOB objects that was introduced in JDBC 4.

INC-155624 · Issue 648059

MSGraph email listener enhancements

Resolved in Pega Version 8.6.1

Attachments with .eml /.msg extensions were treated as FileAttachments by the MS Graph API and generating a classcastexception. To resolve this, a check has been added to identify the attachment along with content type so .eml will be correctly recognized. In addition, the MSGraph email listener functionality related to converting from Graph to MIME message has been enhanced around the 'TO' and 'CC' recipients in a MIME message and for parsing nested attachments in Item attachment for addition to MsgraphMessage.

INC-156758 · Issue 629938

ExpandStream called before Page-Merge-Into to ensure correct merge

Resolved in Pega Version 8.6.1

The Page-Merge-Into method was not merging the source page into the target page when the use case was run without tracer, but merged properly when run with tracer. This was traced to an intermittent issue with expanding properties, and has been resolved by calling expandStream on the source property if it is unknown prior to checking if the source and target properties are merge compatible.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us