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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-166498 · Issue 637054

Performance improvements for sites with a large number of tables

Resolved in Pega Version 8.3.6

Performance impacts were seen when there were a very large number of tables in the database and the cluster/node persistence jobs were running. This was traced to the volume of metadata / schema introspection queries fired from the pyPersistNodeState and pyPersistClusterState jobs along with the Classmap cache invalidation / lookup queries, and has been resolved by improving the code to avoid database introspection when the current number of tables is greater than a maximum value.

INC-166631 · Issue 637021

Optimizing helper class enhanced to handle external databases

Resolved in Pega Version 8.3.6

Running a BIX extract that included a manifest for a target database was resulting in a null pointer exception for the manifest extraction. Attempting to generate the DDL for the manifest table also failed. This was traced to an issue with the helper class using a hardcoded default database for forming the queries, causing it to ignore the DB config/DADN/prconfig for the Oracle database and form a query using the PegaRules' database credentials. This only occurred when trying to do external database operations on a different DB platform; Oracle PegaRules worked as expected with an Oracle external DB and Postgres Pegarules worked with a Postgres external DB, but mixing Postgres PegaRules and an Oracle external DB would result in the null pointer error. To resolve this, the helper class has been enhanced to work with external databases by passing the database name as a parameter so it will properly calculate the query based on the type of target. The default for 'database/oracle/allowOptimization' is set to false: additional database privileges must be added or some configurations must be updated to provide the information needed in lieu of the privileges before making use of these optimizations. In addition, an error in the name of the class has also been corrected and is now available as PerformanceHelper rather than the previous "PerformaneHelper".

INC-168334 · Issue 648372

Locking added to avoid null pointer error for auto-populate property

Resolved in Pega Version 8.3.6

After configuring the auto populate property "OrgProduct" which referred to a data page, the system experiencing heavy load led to the property not getting properly initialized. This resulted in a WrongModeException and NullPointerException. To resolve this, the system has been updated to lock the requestor when Queue Processors execute their activity. This will prevent race conditions and concurrent modifications if other threads are accessing the same requestor.

INC-169764 · Issue 645803

Decision table query performance improvements

Resolved in Pega Version 8.3.6

Severe latency was seen after upgrade, and it was not possible to save business rule changes. This was traced to an issue with the decision rule being treated as a custom rule, and has been resolved by inserting a check. In addition, optimization has been added for queries on the pr_sys_decchg table.

INC-170841 · Issue 646186

Resolved PRQueueLockException

Resolved in Pega Version 8.3.6

A Class Queue not found exception resulted when an SLA was deleted on the same transaction where it was created when deferred save was used. This was an inadvertent side effect of work done on the QueueManager implementation to invalidate previously deferred operations for item and schedule removal, and has been resolved by clearing the processing state for PRQueueLockException when an item reservation fails.

INC-156674 · Issue 674056

Handling added for reactivating combined Passivation and AccessGroup timeout

Resolved in Pega Version 8.6.2

Refreshing a passivated browser window in Dev Studio for an operator with a combined access group and passivation timeout was resulting in a blank screen after re-authenticating. InvalidParameterException and InvalidReferenceException messages were logged. Research showed this was caused by a missing pxPortal property on the pxThread page along with missing Application and Accessgroup pages. While refreshing the browser along with the top URL, there will be few requests with tab threads calling activities such as deletedocumentpg and SetProcessWindowName because there was an unload. Because these requests reached the server before re-authentication, the threads proceeded to the activation flow, causing properties such as pxPortal, Application, and Accessgroup pages to be removed from the thread page and requestor page according to the condition that the requestor was not yet authenticated. To resolve this, the logic in session.internal.authorization.context.BasicApplicationContextImmutableImpl#applyApplicationProperties has been updated to skip removing application page properties from the thread page in this combined Passivation and AccessGroup timeout scenario.

INC-161645 · Issue 634638

Java Bean import updated to handling differences in Java 7 and Java 8

Resolved in Pega Version 8.6.2

The behavior of the java bean Introspector class is inconsistent across different versions of the JDK when detecting indexed properties built off of java.util.List objects, causing Java Bean import to generate differently in Java 7 and Java 8. This has been resolved by updating PRIndexedPropertyDescriptor to better handle this JDK difference by resolving indexed read and write methods manually using simple reflection.

INC-164021 · Issue 638638

Java object type removed from pyStream to resolve GetFile class error

Resolved in Pega Version 8.6.2

It was not possible to perform Property-Set on pyStream(java.io.InputStream) to assign it with another object of type(returned by pxGetFile Rule-Utility-Function). This was caused by a strongly typed java.io.stream in the pyStream property creating conflict at runtime with S3WrapperInputStream from the D_GetNewFile call, and has been fixed by removing the java object type from pyStream.

INC-168254 · Issue 659298

Documentation updated for accents and special characters used in search

Resolved in Pega Version 8.6.2

The "Pega search API" article has been updated to reflect that the search functionality in Pega Platform does not match accented words with unaccented. For example, searching for santé and sante will retrieve different results. In addition, Domain Specific Language (DSL) includes special characters for use when searching, for example '-', '_', '!', '@'. However, the system retrieves various results depending on the way the special characters are used in the search query. If the query contains special characters that are not escaped, the system may retrieve incorrect results. For example, not escaping the slash mark in the 25/02 query may cause the system to ignore the special character.

INC-170458 · Issue 667372

Handling updated for queue processor locks

Resolved in Pega Version 8.6.2

The Final activity mentioned in the processing epilog of the Service File rule was not being consistently called from File Listener, causing some of the cases to become stuck and not continue to the next stage. Investigation showed that if the lock was held by the queue processor requestor, the system was unable to obtain the lock but still proceeded to update the LogServiceFile page and persist it. This resulted in overwriting changes made on the LogServiceFile page by the requestor, resetting the completed-batches-count set back to 0. To resolve this, RuleServiceFile -> updateLSFBatchCounts() will call the overloaded lockAndLoad() method in LogServiceFile that accepts a parameter called lockAttempts. This will attempt to obtain a lock for a given number of times before throwing an exception.

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