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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D8754 · Issue 497379

Tracer issues resolved for Google Chrome broswer

Resolved in Pega Version 8.4

Tracer was running in the background even after the tracer window was closed. Attempting to run a Tracer in this condition resulted in an error indicating the Tracer was being run by another operator and should be restarted, and in the Dev environment, attempting to start a Tracer once it was closed resulted in the message "Cannot launch multiple Tracer sessions for a requestor." Investigation found that the Tracer session was not being closed when the tracer window was closed because the browser specific method intended to do so was not being called. This was found to be an issue caused by the Google Chrome browser changing the signature of the method, and has been resolved by updating the method name in the TraceMain HTML rule.

SR-D16678 · Issue 511271

FTPS server connections repaired

Resolved in Pega Version 8.4

When attempting to connect and transfer files to an FTPS server, errors were seen and the files did not transfer. This has been corrected by updating the system to send a PSBZ command before sending PROT in the FTPS implementation.

SR-D19111 · Issue 496593

Improved compatibility for mapping pyMessageId with out-of-the-box email index rule

Resolved in Pega Version 8.4

After upgrade, the process used for retrieving a reply for an email sent automatically by the system and comparing it with the incoming email to determine if it was a reply or not was failing to trigger an index or find instances of the class Data-Corr-Email that was supposed to save the property pyMessageId. This was related to recent refactoring of the handling for email headers in the Send activity, which moved them from a created AttachmentPage to the Primary page. The code in SendEmailNotification was still checking for the headers to be in the old location when going and adding the messageID, and was not taking it from the parameters. To resolve this, the pyMessageID will be set on the Primary page and messageID will be set on the parameter page based on the messageID in emailHeaders on the PrimaryPage.

SR-D20075 · Issue 516574

DSS added to convert empty spaces for use between Old and New Assembler

Resolved in Pega Version 8.4

After switching to the Old Assembler (via the DSS switch UseOldAssembler=false), MQ Requests were failing. This was due to a difference in behavior with the Old and New Assembler: the Old assembler treated empty spaces as an empty string and did not pass them along. In this use case, the response of a prior MQ call was parsed with the appropriate number of spaces to a new request while expecting the characters to remain in that format. Since the Old Assembler was converting these to "", this caused a difference in behavior when switching between the two options. To correct this, a DSS has been added that will compensate for this behavior of removing the spaces for Parse XML rules. This new DSS must be set in conjunction with using switchToOldAssembler: set "SOAPConnectorPreserveWhiteSpaces" in "Pega-IntegrationEngine" to true. Once this is done, all Parse XML rules need to be reassembled by either saving each manually, or running the "Revalidate and Save" wizard off of the Designer Studio Menu > System > Release > Upgrade > Validate.

SR-D21569 · Issue 491705

PUT and WHEN support added for REST

Resolved in Pega Version 8.4

Data layer rules in Pega were not getting generated through the Wizard- ‘Create Rest Integration’ when invoking the Rest service though the PUT method. This has been resolved by adding support for PUT and DELETE in pypresentdatapageoptions.

SR-D23881 · Issue 499693

MessageID properly set after exception encountered

Resolved in Pega Version 8.4

When SendEmailNotification was used to send an email to one valid email address and one invalid email address, the email was sent and the code generated a MessageID, but the MessageID was not included in the return parameter. Investigation showed that the MessageID setting was skipped if an exception occurred. This has been resolved by updating the code to ensure the ID is set.

SR-D25278 · Issue 499449

Enhanced logging for Clipboard JSON Deserializer

Resolved in Pega Version 8.4

An enhancement has been made to introduce a number of logger events to the Clipboard JSON Deserializer in order to have sufficient data to diagnose any issues encountered.

SR-D26913 · Issue 500208

Decision Table support added to customize MIME types

Resolved in Pega Version 8.4

ExtensionMimeDetector uses the Pega internal libraries property file "mime-types.properties" to return the MIME type. In order to facilitate customization such as a third party filenet system for processing that utilizes different MIME types, an override mechanism has been provided per file extension via a Decision Table for overriding the Pega defaults.

SR-D27307 · Issue 503758

Jcraft libraries updated

Resolved in Pega Version 8.4

The JCraft libraries have been updated to resolve an intermittent FTP connection issue.

SR-D29034 · Issue 500683

Added support for JSON mapping of deep nested pagelist objects

Resolved in Pega Version 8.4

An exception occurred when using a JSON data transform in the service activity to map the clipboard data to JSON on the third level of a structure formed as Pagelist-->page-->pagelist. To resolve this, support has been added for nested pagelist mapping with deep nesting of objects (configured for one sided actions) and arrays.

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