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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D42670 · Issue 510183

Force order added to inner join when running a Rules Resolution filter

Resolved in Pega Version 8.2.4

After upgrade, D_getResolvedWorkStatuses was not loading properly due to a Report Definition that used a Filter by Rule Resolution option timing out on the SQL Server. When the Filter by Rule Resolution option is selected in Report Definition, it will generate a rule resolution query with an inner join which can cause a time out on the SQL Server while it tries to find out the join order for tables with multiple joins. To resolve this, the SQL server will provide a Force order, merge inner join hint option by way of an added DSS reporting/useForceOrderHint. Additionally, reporting/useMergeHintForRRquery should be set on Pega-Reporting to set things up for using the Merge Inner join hint in the query.

SR-D32035 · Issue 504705

Save Button for Delegated rules is displayed correctly

Resolved in Pega Version 8.2.4

The save button for delegated rules was displayed in a truncated shape. This has been corrected by removing the split-left style from all of the buttons that are intended to be standalone and not have a drop-down actions menu.

SR-D35734 · Issue 504478

Escalation updated to ensure assignee is notified of missed deadline

Resolved in Pega Version 8.2.4

The Passed Deadline SLA Actions to send email to the owner were not triggered as configured in SLA rule form. To correct that, pzMapEasyEscalationParams steps 3.4.10 and 3.4.11 have been modified to support "NotifyAssignee" for the passed deadline.

SR-D4559 · Issue 486555

Normalized type attribute namespace for Weblogic compatibility

Resolved in Pega Version 8.2.4

After upgrading from Weblogic 12.1.3.0 to Weblogic 12.2.1.3, the namespace in the generated Request XML for some elements was appearing as null/blank. This has been resolved by normalizing the type attribute namespaces' option in Connect-SOAP.

INC-158018 · Issue 633374

Archiving updated to include pxobjclass in CTE column list

Resolved in Pega Version 8.5.5

After enabling the case archival feature on a casetype, cases were getting stuck in the Archive-Ready state while being archived, and a 'column not found' error was seen. Investigation showed that the generated SQL statement used to retrieve the resolved case instances used a common table expression (CTE) whose columns were inskey, insclass, and parentinskey, and the query that referenced the CTE was attempting to compare the column pxobjclass when pxobjclass did not exist in the CTE's column list. To resolve this, the CTE column list has been updated to pzinskey, pxobjclass, and parentinskey to prevent the 'column not found error' from occurring, and the query that referenced the CTE was also updated to use the correct column names and aliases.

INC-159244 · Issue 627864

Bulk actions check in preserves declare expression legacy setting

Resolved in Pega Version 8.5.5

When a declare expression was saved in legacy mode with "Whenever used" selected in change tracking, performing a bulk check-in of the rule caused the expression to default to the new forward chaining method. This did not occur when using a direct check-in. Investigation showed this was caused by the check-in page holding a legacy value before the step execution, and has been resolved by adding a pre-save activity before the validation activity that will restore the .pyIsLegacy value from .pyExpressionTypeSelector, if set.

INC-162262 · Issue 654964

Query added to find time zone for MSSQL database

Resolved in Pega Version 8.5.5

The exception "com.microsoft.sqlserver.jdbc.SQLServerException: xp_regread() returned error 5, 'Access is denied.'" was generated when the AES agent PushDBSizeInfo was being run. This was traced to the GetDBInfo activity trying to retrieve the time zone of the MSSQL database by executing a query that used a Microsoft SQL routine to read the windows registry to get the current time zone. The error was not due to security within the SQL Server, but instead was caused by Microsoft Windows security related to the permissions on the registry keys for the users under which specific SQL Server processes were running. To resolve this, an update has been made to call a different query which will get the time zone for the SQL Server.

INC-162262 · Issue 658949

AES call to mbean disabled

Resolved in Pega Version 8.5.5

Under certain conditions, the AESRemote 'push memory' agent call to the legacy memory management mbean caused unexpected behavior in declarative rules for work running in data flows and queue processors. This has been resolved at this time by overriding the push memory usage agent activity to skip mbean and connect REST.

INC-169116 · Issue 654255

Correct time zone chosen for fr_Fr appointment function

Resolved in Pega Version 8.5.5

When using the "fr_Fr" location and and "Europe/Paris" time zone for appointments, a null pointer exception was seen related to the function getStartOrEndDateTime. Investigation showed that the incorrect time zone was being picked from the fr_FR.xml file when parsing the date. To resolve this, 4 letter time zone codes have been moved above the 3 letter time zone codes.

INC-170551 · Issue 656558

Rule Assembly update for pxTextInput and pxDisplayText

Resolved in Pega Version 8.5.5

After the application restart, multiple rule assembly alerts were seen for pxTextInput and pxDisplayText . During first access, Assembly is done and container is cached in VTable; investigation showed that in this case, the Load class without the package name had a class not found issue, and then subsequent access tried to use the container from cache and assembly was not done. To prevent this, an update has been made to perform the class lookup using the package name and class name.

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