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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D87605 · Issue 547296

Indexes and tables updated to improve purge query performance

Resolved in Pega Version 8.2.7

Due to work done previously, purge queries to clean up the application ruleset index and application hierarchy_flat tables were running slowly or not returning the expected results. This has been resolved.

SR-D87673 · Issue 552484

IACservice security updated

Resolved in Pega Version 8.2.7

Security updates have been made which now require authentication to consume the services from IACservice packages.

SR-D87870 · Issue 548772

Resolved putting JMS Message through JMS Listener interface

Resolved in Pega Version 8.2.7

When using MS Listener integrated into Pega running on WebSphere Liberty, the listener was running correctly and able to consume JMS Messages. The JMS Listener ruleform provided options to browse and put JMS messages. However, when attempting to put a message into the destination queue, an error occurred. Investigation showed that if the resource lookup was using 'Resource references' on JMS Listener, the naming context was initialized with a null hashtable. This has been corrected by modifying AddJMSMessage and GenericViewJMSMessage to initialize the naming context with the default constructor RefreshJMSMessages to set JNDIServerName and pass the current parameter page when calling GenericViewJMSMessage.

SR-D91894 · Issue 557220

Class Loader cache values wrapped with WeakReference for improved cleanup

Resolved in Pega Version 8.2.7

Out Of Memory exceptions due to Metaspace were observed on Web tier instances running with a max Metaspace size of 2GB. Investigation showed that in PRClassLoaderDB, mLoaderCache values were wrapped with a SoftReference. To resolve this, the Class Loader cache values will be wrapped with a WeakReference, allowing the cache to free memory when it is no longer needed. JVM options has also been added to switch types of References being used if there is a preference.

SR-D92707 · Issue 551694

QP exception handling improved

Resolved in Pega Version 8.2.7

There is currently a configurable maximum size limit for QP items of 5MB. If the message size exceeded 5 MB, the message failed to be enqueued to Kafka, but still ended up in the delayed message table where it remained. This caused issues with pzDelayedQueueProcessorSchedule JS as a result. To resolve this, the system has been updated to better detect Kafka errors related with message size and move any corrupted item to the broken message queue with the appropriate message attached.

SR-D94019 · Issue 553783

Alerting features added for Listeners

Resolved in Pega Version 8.2.7

An enhancement has been added for Email Listener alerts. At the end of each listener's processing cycle, the system will determine the average processing time per message, the total processing time of the listener, the total unread messages count, and total number of messages processed. In each AESRemote agent run, this data will be published to the PDC, where it will be analyzed and any necessary alerts raised.

INC-
184212 · Issue 677287

Updated AgentName handling for QueueItemID

Resolved in Pega Version 8.7.1

A report was showing as scheduled but no mail was received when it was supposed to run. Investigation showed this was due to the reports being corrupted, leading to the flow skipping the necessary Queue-For-Agent method. While there was a workaround of doing a "Save As" to create a new version of the report, this has been addressed by setting the agentName before saving to the database to handle missing agentName cases and ensure pyAgentname is always populated when pzQueueItemID is not empty.

INC-172836 · Issue 655462

Added check for attachment upload for filename ending in $

Resolved in Pega Version 8.7.1

Attempting to upload a file to external web storage was failing if the filename's last character was $. This was traced to the system attempting to decode the name, and has been resolved by adding a check to see if there are at least two characters after $. If there are none, the decode step will be skipped.

INC-198029 · Issue 695562

Check added for empty SendAs in MSGraph

Resolved in Pega Version 8.7.1

When using MSGraph, logging showed the errors "Could not parse the address into InternetAddress Objects, falling back to parse with the regex" and "Unable to use the configured "Send As" email address from Records. Will fall back to 'first' recipient of incoming email." This has been resolved by adding a check for a blank SendAs field.

INC-199320 · Issue 696941

Corrected duplicate record error message

Resolved in Pega Version 8.7.1

When inserting a duplicate record in a grid, the error was shown at the harness level instead of the record level. This was traced to the error messages being removed from the step page, and has been resolved by updating the system so messages will not be cleared if the same value is being set.

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