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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D75835 · Issue 539302

Added handling for Google Chrome drag and drop of Outlook email

Resolved in Pega Version 8.2.6

Attempting to drag and drop an email from Outlook to a case opened in Chrome resulted in the email being moved to the Outlook deleted folder. This was traced to Chrome defaulting to defining the "dropEffect" attribute as "none" when the expectation is it should be "copy". To resolve this, the recommended handling from Microsoft has been added as an event to make a copy (and not a move) an email from Outlook when dragged and dropped with Chrome.

SR-D76150 · Issue 539453

Logging updated for EmailListener and Data-Agent queue items

Resolved in Pega Version 8.2.6

In order to avoid the pr_sys_queue_ftsindexer table being overwhelmed with Data-Admin-Connect-EmailListener and Data-Agent-Queue instances for queued items, the Data-Admin-Connect-EmailListener and Data-Agent-Queue class definitions have been modified to filter queue items to incremental indexing if updates are from system and instance type is data- .

SR-D76291 · Issue 541014

Check added for Repositories before saving attachment

Resolved in Pega Version 8.2.6

When creating or updating a case through email listener, the Link-Attachment defaulted the pxStorageType to 'WebStorage'. This caused an issue when using PegaS3, which needs pxStorageType 'Repository'. To resolve this, a check has been added to see if Repositories are enabled, and if they are the storageType will be set accordingly.

SR-D77316 · Issue 539260

Resolved thread deadlock for rules upgrade process

Resolved in Pega Version 8.2.6

Platform upgrade was getting hung during the rules upgrade process. This was traced to a deadlock related to the conclusion cache entry for a property needing to make a call to declarative cache, where it tried to hold a read-write lock on a resource that was already locked by another thread. This has been resolved by replacing lock with tryLock to avoid deadlock.

SR-D78531 · Issue 542000

Encoding added for special characters in JFROG filenames

Resolved in Pega Version 8.2.6

A blank screen or the error "Unable to get the file from Repository" appeared when attempting to attach a file from JFROG Repository if the file name contained special characters. This has been resolved by modifying the artificatory URL generation to properly encode special characters during file download.

SR-D80668 · Issue 543867

Performance improvement for queries on Kafka partitions

Resolved in Pega Version 8.2.6

Even though there were multiple dataflow nodes available in the cluster, all requests were going to single node and causing system slowness. Investigation showed there was a queue processor rule that included the pxPartitionKey attribute which forced all records to be sent to a single partition by Kafka producers. This attribute has been removed.

SR-D89304 · Issue 519812

ClusterAndDBCleaner repaired

Resolved in Pega Version 8.2.6

An error in the logic order of events caused a compilation error for pyClusterAndDBCleaner, leading to old records created by the system/node utilities to not be automatically removed as expected. This has been corrected.

SR-D19131 · Issue 490187

Resolved command line BIX/PRPCUtils creating unreachable nodes

Resolved in Pega Version 8.3.1

BIX and PRPCUtils scripts were creating nodes that showed as unreachable or that were never cleared. This was traced to a code change that resulted in nodes starting as stream nodes unless given a node type or DSS settings, and has been resolved by setting the asyncExecutor/enable setting value as false in the prconfig.xml. The BIX command line JVM argument should also be set to NodeType=BIX.

SR-D21555 · Issue 501104

Resolved command line BIX/PRPCUtils creating unreachable nodes

Resolved in Pega Version 8.3.1

BIX and PRPCUtils scripts were creating nodes that showed as unreachable or that were never cleared. This was traced to a code change that resulted in nodes starting as stream nodes unless given a node type or DSS settings, and has been resolved by setting the asyncExecutor/enable setting value as false in the prconfig.xml. The BIX command line JVM argument should also be set to NodeType=BIX.

SR-D20763 · Issue 500403

DASS added to allow toggle of indexpurpose filter in declare index join

Resolved in Pega Version 8.3.1

A performance issue was seen when using a declare index join to add a pxIndexPurpose filter to a very large index_workparty table, either taking a long time to process a search request or intermittently timing out. This was traced to recent modifications in the DeclareIndex Join filter conditions to better handle multiple declare index rules pointing to the same index table, As a result, doing a declare index join on one of the declare indexes returned results that included those that corresponded to other declare index rules. To resolve this, a DASS has been provided to toggle the inclusion of the indexpurpose filter in a declare index join to allow for better customization.

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