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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-127635 · Issue 570057

Handling added for BIX count mismatch in manifest and extracted CSV data

Resolved in Pega Version 8.4.2

A mismatch in the counts in the manifest file when compared to the data extracted in the CSV files was traced to a corrupted or wrong pzinskey in the source database. If the BLOB is corrupted while extracting to output type and manifest type to CSV, an invalidstream exception was generated and resulted in the manifest file and extracted CSV file total instance count mismatch. This has been resolved by adding handling to balance the counts.

INC-133173 · Issue 573443

Landing page refresh modified to avoid frequent reloads

Resolved in Pega Version 8.4.2

Approximately every two weeks, clients were able to login but it was not possible to work as the landing page refreshed constantly until all of the nodes were rebooted and the issue was cleared. Investigation indicated the frequent reloads were related to the cacheing of the operator details, and this has been resolved by updating the datapage reload strategy based on 'when' so frequent reloads will be avoided.

SR-D95626 · Issue 563585

Added handling for download of attachment with special characters

Resolved in Pega Version 8.4.2

If the name of an uploaded attachment contained a non-ascii character, the upload was successful but the downloaded file had the wrong name without any suffix. This was an issue on WAS or JBoss servers where filenames contained non-ascii characters, and the filename parameter in the content disposition header also contained these characters. To resolve this, the filename parameter in the content disposition header will be encoded as well along with the filename* parameter to handle non-ascii characters in the filename.

SR-D19131 · Issue 490187

Resolved command line BIX/PRPCUtils creating unreachable nodes

Resolved in Pega Version 8.3.1

BIX and PRPCUtils scripts were creating nodes that showed as unreachable or that were never cleared. This was traced to a code change that resulted in nodes starting as stream nodes unless given a node type or DSS settings, and has been resolved by setting the asyncExecutor/enable setting value as false in the prconfig.xml. The BIX command line JVM argument should also be set to NodeType=BIX.

SR-D21555 · Issue 501104

Resolved command line BIX/PRPCUtils creating unreachable nodes

Resolved in Pega Version 8.3.1

BIX and PRPCUtils scripts were creating nodes that showed as unreachable or that were never cleared. This was traced to a code change that resulted in nodes starting as stream nodes unless given a node type or DSS settings, and has been resolved by setting the asyncExecutor/enable setting value as false in the prconfig.xml. The BIX command line JVM argument should also be set to NodeType=BIX.

SR-D20763 · Issue 500403

DASS added to allow toggle of indexpurpose filter in declare index join

Resolved in Pega Version 8.3.1

A performance issue was seen when using a declare index join to add a pxIndexPurpose filter to a very large index_workparty table, either taking a long time to process a search request or intermittently timing out. This was traced to recent modifications in the DeclareIndex Join filter conditions to better handle multiple declare index rules pointing to the same index table, As a result, doing a declare index join on one of the declare indexes returned results that included those that corresponded to other declare index rules. To resolve this, a DASS has been provided to toggle the inclusion of the indexpurpose filter in a declare index join to allow for better customization.

SR-D22075 · Issue 501343

Wild card character escape added for filtering data records

Resolved in Pega Version 8.3.1

It was not possible to export data type records which were filtered with either _ or % in the value. This was due to the characters being wild card characters in the SQL-like operator, and has been resolved by modifying the NativeSQLAPIResolver to add escapecharacter to the runtime value of the filter.

SR-D22468 · Issue 504393

Bix extract performance improved by only checking cipher type for encrypted properties

Resolved in Pega Version 8.3.1

Previously, if no cipher was configured in extract Rules the cipher type defaulted to null and wasn't cached. This caused performance issues when running against the database. In order to improve performance, the code has been modified to only check for cipher type if the property is encrypted.

SR-D23490 · Issue 496574

Interface changes made to avoid unexpected workitem deletions when removing stale locks

Resolved in Pega Version 8.3.1

Attempting to delete lock instances of work objects by directly opening the lock item found through navigating to (Dev Studio) App > Classes > System-Locks actually resulted in deleting the work item instead of just the lock. This was due to System-Locks being uniquely identified by the WorkItem that they belong to rather than having their own specific key. This meant that clicking on one of the instances caused the system to respond by presenting a "default RuleFormLayout section" which included a delete button keyed to the actual workitem, but this was not made explicitly clear in the interface. In order to prevent unexpected item deletions, the table has been replaced with a link to the proper System-Lock interface, specifically the "My Locks" window.

SR-D25560 · Issue 494555

Added DSS to handle BIX extracts under parse delimiter rules

Resolved in Pega Version 8.3.1

When parse delimiter rules were applied, the File Listener was not parsing the CSV manifest file generated from a BIX extract until the file was resaved. This was traced to a space after a comma in the extracted files, and has been resolved with the addition of a DSS which enables the use-specified delimiter to remove the space after the comma in the manifest files.

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