INC-152647 · Issue 609604
Email Listener auto-reply evaluation updated
Resolved in Pega Version 8.4.4
After upgrade, messages were being read but not getting processed for a specific Email listener (RCEmailListerner). The error "Email flagged as an autoreply email and will not be processed" appeared in the logs. Previously, an email was not considered to be an auto-reply only when the 'auto-submitted' header didn't exist or existed with value 'no'. This caused issues with auto-forward or auto-redirect emails where 'auto-submitted:auto-generated' could be in the header. Due to this, email was marked as auto-reply and email listener stopped processing it. To resolve this, the system has been modified to mark the message as auto-reply if it finds 'auto-submitted: auto-replied' in the header, but not 'auto-submitted:auto-generated'.
INC-153173 · Issue 612903
Assembly error self-healing enhancement added
Resolved in Pega Version 8.4.4
A StartOperation error was seen due to a declare trigger getting fired before the engine was fully up, indicating "UnresolvedAssemblyError: Error occurred trying to parse the expression and augmenting the code: java.lang.NullPointerException". This has been resolved by adding an enhancement that handles "self healing" for assembly errors.
INC-153877 · Issue 612370
Enhanced socket timeout logging
Resolved in Pega Version 8.4.4
In order to assist with diagnosing issues with socket timeouts such as a Data Flow Daily Run failing, logging to print the SocketTimeout value has been added when case info is enabled.
INC-154605 · Issue 615661
Date field correctly extracted for IMAP inbound email
Resolved in Pega Version 8.4.4
After upgrade, email-sourced cases were not being created correctly. Tracer showed the date field was blank, causing an error which was traced to the getReceivedDate being returned as null for the JavaMail AP even though the IMAP protocol was being used. This was an unintended side effect of work done to handle a throttling exception in the IMAP inbound email flow, and has been resolved by updating the system so that if the getReceivedDate is null, the date will be extracted from the mail header while processing dates in EmailMessageInfo class.
INC-158159 · Issue 622628
JobScheduler initialization timing adjusted
Resolved in Pega Version 8.4.4
DDS nodes were ending up in a deadlock condition on restart, preventing them from joining the cluster. This has been resolved by ensuring the JobScheduler initialization task waits for Search to start up.
SR-D96430 · Issue 561525
Updated visibility condition expression handling for decimal values
Resolved in Pega Version 8.4.4
After upgrade, any visibility condition expression failed to evaluate decimal values that used precision. When 0 (zero) was entered as a value in the input field, a button that was configured to show was visible as expected. When the value was entered as 0.0, the input failed and the button did not show. The problem did not happen "Run visibility condition on client" was enabled. Investigation showed this was an issue with how the When expression was evaluated and calculated within JspWhenEvaluate, and has been resolved.
INC-150689 · Issue 607157
Format specifier error resolved
Resolved in Pega Version 8.4.4
Errors were registered in PDC and stack for an Email Listener "Format specifier '%s" Exception. This was traced to a formatting error, and has been resolved.
INC-119646 · Issue 563696
RemovePrivateBlockedAndWithdrawnRAQs updated to avoid exception
Resolved in Pega Version 8.4.2
If the method removePrivateBlockedAndWithdrawnRAQs() (present on the AgentRuleUtils.java class) had both the "ignore personal rulesets containing checked out files" and "ignore "Blocked or Withdrawn agent" conditions set, raqsItr.remove(); ran twice and resulted in a java.lang.IllegalStateException. This could lead to undesired outcomes such as agents not showing up properly. To correct this, the code has been refactored to avoid running raqsItr.remove(); more than the necessary number of times.
INC-125193 · Issue 561461
Processed in last hour generated correctly
Resolved in Pega Version 8.4.2
After upgrade, the 'Processed in last hour' for pyFTSIncrementalIndexer (or any other queue processor) did not show the totals processed. This was traced to an error in a declare expression rule, and has been corrected.
INC-128654 · Issue 567410
Queue processor handling updated
Resolved in Pega Version 8.4.2
After upgrade, the queue processors were not processing all the items in the queue, however the value under the 'number of items processed in the last hour' in the Admin studio showed the value was equal to the total number of items in the queue. This was traced to the an incorrect offset kept by the queue processor in the data table (Data-QueueProcessor-Run-Partition). Because the incoming messages from Kafka have a lower offset than the one kept by the queue processor, messages were treated as duplicates and not processed. This has been resolved by adding a partitions-validation mechanism on QP startup. To assist in proper handling, any messages identified as potentially already processed will be moved to the broken messages queue.