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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-166498 · Issue 637054

Performance improvements for sites with a large number of tables

Resolved in Pega Version 8.3.6

Performance impacts were seen when there were a very large number of tables in the database and the cluster/node persistence jobs were running. This was traced to the volume of metadata / schema introspection queries fired from the pyPersistNodeState and pyPersistClusterState jobs along with the Classmap cache invalidation / lookup queries, and has been resolved by improving the code to avoid database introspection when the current number of tables is greater than a maximum value.

INC-166631 · Issue 637021

Optimizing helper class enhanced to handle external databases

Resolved in Pega Version 8.3.6

Running a BIX extract that included a manifest for a target database was resulting in a null pointer exception for the manifest extraction. Attempting to generate the DDL for the manifest table also failed. This was traced to an issue with the helper class using a hardcoded default database for forming the queries, causing it to ignore the DB config/DADN/prconfig for the Oracle database and form a query using the PegaRules' database credentials. This only occurred when trying to do external database operations on a different DB platform; Oracle PegaRules worked as expected with an Oracle external DB and Postgres Pegarules worked with a Postgres external DB, but mixing Postgres PegaRules and an Oracle external DB would result in the null pointer error. To resolve this, the helper class has been enhanced to work with external databases by passing the database name as a parameter so it will properly calculate the query based on the type of target. The default for 'database/oracle/allowOptimization' is set to false: additional database privileges must be added or some configurations must be updated to provide the information needed in lieu of the privileges before making use of these optimizations. In addition, an error in the name of the class has also been corrected and is now available as PerformanceHelper rather than the previous "PerformaneHelper".

INC-168334 · Issue 648372

Locking added to avoid null pointer error for auto-populate property

Resolved in Pega Version 8.3.6

After configuring the auto populate property "OrgProduct" which referred to a data page, the system experiencing heavy load led to the property not getting properly initialized. This resulted in a WrongModeException and NullPointerException. To resolve this, the system has been updated to lock the requestor when Queue Processors execute their activity. This will prevent race conditions and concurrent modifications if other threads are accessing the same requestor.

INC-169764 · Issue 645803

Decision table query performance improvements

Resolved in Pega Version 8.3.6

Severe latency was seen after upgrade, and it was not possible to save business rule changes. This was traced to an issue with the decision rule being treated as a custom rule, and has been resolved by inserting a check. In addition, optimization has been added for queries on the pr_sys_decchg table.

INC-170841 · Issue 646186

Resolved PRQueueLockException

Resolved in Pega Version 8.3.6

A Class Queue not found exception resulted when an SLA was deleted on the same transaction where it was created when deferred save was used. This was an inadvertent side effect of work done on the QueueManager implementation to invalidate previously deferred operations for item and schedule removal, and has been resolved by clearing the processing state for PRQueueLockException when an item reservation fails.

SR-D48369 · Issue 514307

Reinitializing Full Text Search will shut down Elastic Search regardless of search initialization status

Resolved in Pega Version 8.1.8

Pega search was only sporadically working after converting from standard sandbox-marketing to largesandbox-marketing. This was traced to the Full-Text Search initialization having failed on the app-tier node during re-initialization. As part of re-initialization, the existing node is shut down and the Elastic Search node is started. The shutdown process relied on a boolean flag which indicated if the current status of full-text search initialization was successful. In this case, ES was trying to validate all the cluster level settings, for every save of one of the cluster level settings, but could not due to topology changes in the Util Tier node. The boolean flag indicated initialization had failed so the shutdown process was not invoked, yet the system was attempting to start the second instance of an ES node on the same machine. To resolve this, the shutdown FTS code has been modified to shutdown ES regardless of the search initialization status.

SR-D56293 · Issue 536776

Resolved timeout errors related to getIndexInfo

Resolved in Pega Version 8.1.8

When attempting to import large files (around 300MB) via Designer Studio a time out error was seen, but the same upload worked as expected from the command line. Investigation showed that the "approximate" argument in getIndexInfo caused wasteful analytic operations to be run on the database, hampering performance. To resolve this, areas where the results of the analysis are not needed have been modified to have aApproximate set to be true so it will not be run.

SR-D60375 · Issue 527755

Resolved upgrade SqlSyntaxErrorException

Resolved in Pega Version 8.1.8

When trying to perform an in-place update, the error "SqlSyntaxErrorException" appeared. Investigation showed that DDL statements for Adding 'pzInsKey' as PrimaryKey for Tables pc_work and pr_sys_locks were generated during the upgrade while pzInsKey was already the PrimaryKey in corresponding tables. This has been corrected.

SR-D65112 · Issue 541147

Added support for imported rules to populate bixreportpage

Resolved in Pega Version 8.1.8

Extract rules were not holding the filter criteria after upgrade while performing save-as (for the first time) of the imported rules from the previous version. Criteria were held when the filters were created in the new version. This was caused by BIX extracts created in earlier releases (7.x) not having bixreportpage included. When an environment was upgraded to 8.x versions, opening an extract required the bixreportpage to be populated with Report Definition metadata including the filters defined in the actual extract. Although the filters from the original extract were converted to filters that are acceptable by ReportDefinition, they were not being added to bixreportpage on opening the extract. To resolve this, the system has been updated to copy the filters back to bixreportpage on opening the extract in the upgraded environment.

SR-D66986 · Issue 539412

BIX command line support improved

Resolved in Pega Version 8.1.8

Post-upgrade, it was seen that changes to the engine which validate that Data-Admin-DB-Name is not defined multiple times caused the BIX command line extracts to no longer work the same way. In order to improve backwards compatibility, updates have been made to loosen the validation in JdbcConfigurationFactory to always prefer prconfig settings if there are multiple definitions.

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