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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-184699 · Issue 674683

Agent name validation added

Resolved in Pega Version 8.7

After creating an agent name that contained "/", the Agent API returned "Resource not found". This was due to the "/" character's incompatibility with the REST API, and has been resolved by adding agent name validation (pzvalidateagentname) to embed-rule-futurequeue to prevent the inclusion of "/" in an Agent name.

INC-185266 · Issue 676581

Index table correctly populates after migration

Resolved in Pega Version 8.7

After creating a product file with work instances, only some records were populating in the index-workpartyuri class through index rule. Investigation showed that if the IDs specified for the Work Range started with the same digits as were seen after the case prefix (e.g. W-1, W-1000, or W-22, W-2201) then only the indexes for cases that start with W-1 or W-22 were included in the export. This was traced to a step in AddPartyIndexWhenCondition where the EstimatedWorkPrefix local variable was calculated: the java step extracted anything that was the same from the start of the To and From range without taking into account the possibility that some digit characters after the "-" could be the same. To improve the accuracy of the prefix estimation, "-\d" will be used to make an educated guess.

INC-185614 · Issue 684847

Resolved access errors for external database class mapping generation

Resolved in Pega Version 8.7

After update, opening the Database Class Mappings landing page displayed all database tables linked to customer data schema as an exclamation mark with the error tooltip : "width = device-width". In addition, the error "Class: com.pega.pegarules.pub.PRRuntimeException Message: Error: You lack access required to execute Pega-Landing-DataModel-DBClassMappings.pzLPCheckDBMapRowCount" was logged. The application behaved normally despite the exceptions. This was traced to the the warning tool tip not loading correctly for the Exposed/Mapped column in Configure-Data Model->Class and properties->Database class mappings->select class category(Data)->for CustomerData, and has been resolved by updating the security settings to re-allow invocation from browser, require authentication, and set the correct privileges.

INC-185760 · Issue 668742

SQL queries modified to use qualified table references

Resolved in Pega Version 8.7

Portal launch in the development environment was taking an excessive amount of time, as were some standard reports. The PurgeAssemplyDatabaseCache agent activity also generated an error regarding "(internal.cache.RAPurge) ERROR - Purge, unexpected error in removeOldAppCentricCacheData". These issues were traced to SQL queries that contained pr_sys_app_hierarchy_flat without a schema qualifier, and have been resolved by changing to class qualified table references.

INC-186094 · Issue 683693

MQ jar handling updated to resolve initialization error

Resolved in Pega Version 8.7

After update, errors were seen indicating a NoClassDefFoundError relating to initializing com.ibm.mq.jms.MQQueue. This was traced to a difference in the handling of imported MQ jars, and has been resolved.

INC-186634 · Issue 672151

Expanded debug logging for requestors

Resolved in Pega Version 8.7

In order to assist with diagnosing issues, debug loggers have been added for requestor activation and validation.

INC-187553 · Issue 675429

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-187628 · Issue 670754

Check added to ensure read locks are released

Resolved in Pega Version 8.7

Read locks were not being properly released if a thread was holding a read lock and the system encountered an issue such as an out of memory condition. To resolve this, an update has been made to DeclarativePageDefinitionCacheImpl which will check whether a thread holds any read lock before trying to acquire a write lock, and if so release all the read locks held by that thread.

INC-187708 · Issue 680012

Handling added to StreamChangeTracker for non-String mode

Resolved in Pega Version 8.7

Incorrect StreamChangeTracker mode properties were being tracked for value changes. Investigation showed this was due to the StreamChangeTracker.trackValueChanges API tracking value changes on properties of mode page and page list, which resulted in logging a WrongModeException in the logs. This has been resolved by updating the behavior of the StreamChangeTracker.trackValueChanges API to return false when value change tracking is invoked for a property other than mode String.

INC-187750 · Issue 675635

Error message removed for adding a new datatype to a branch

Resolved in Pega Version 8.7

Clicking 'add data type' for an application when no unlocked rulesets were available resulted in the error message "No unlocked Rulesets/Versions found that are valid for this record. Unlock at least one Ruleset/Version that can contain records of this type.". However, it was possible to create a data type by choosing branch. Investigation showed this message was added by the activity pzLoadTypeToBeAdded and is not needed: it has been removed from the step that appended the message when validating on click of submit.

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