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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-164345 · Issue 643046

Solace queues debug statements added

Resolved in Pega Version 8.7

Additional diagnostic logging has been added to assist in diagnosing issues related to Solace queues.

INC-168253 · Issue 652547

Documentation updated for using Connect MQ with clustered queues

Resolved in Pega Version 8.7

After update to Pega Platform v8.6, an issue was seen with Connect MQ rules that used an alias queue. The support documentation has been revised to outline the necessary steps for updating an application to perform as expected. In the Pega-IntegrationEngine ruleset, create the following dynamic system settings and their default values: "mq/pmo" = 0 "mq/gmo" = 0 "mq/oo_request" = 1040 "mq/oo_response" = 16 For more information, dynamic system setting support articles are available.

INC-169116 · Issue 654256

Correct time zone chosen for fr_Fr appointment functionq

Resolved in Pega Version 8.7

When using the "fr_Fr" location and and "Europe/Paris" time zone for appointments, a null pointer exception was seen related to the function getStartOrEndDateTime. Investigation showed that the incorrect time zone was being picked from the fr_FR.xml file when parsing the date. To resolve this, 4 letter time zone codes have been moved above the 3 letter time zone codes.

INC-169518 · Issue 649158

Email address parsing logic updated

Resolved in Pega Version 8.7

Email listener functionality for case creation and email notifications was not working as expected after update due to a difference in the the service email rule request header properties (pyInboundEmail.pyFrom & .pyInboundEmail.pyFromDisplayName) clipboard values. This has been resolved by updating the parsing logic for the email addresses to look for an InternetAddress object and then fallback to a regex match.

INC-169764 · Issue 645804

Decision table query performance improvements

Resolved in Pega Version 8.7

Severe latency was seen after upgrade, and it was not possible to save business rule changes. This was traced to an issue with the decision rule being treated as a custom rule, and has been resolved by inserting a check. In addition, optimization has been added for queries on the pr_sys_decchg table.

INC-170130 · Issue 643776

Null check added for debug logging pointer error

Resolved in Pega Version 8.7

When DEBUG logging was enabled on the class 'com.pega.pegarules.session.internal.mgmt.base.AbstractPageDirectory', system restart resulted in the node failing to startup with a null pointer error in a debug block of this class. A null check has been added to resolve this.

INC-170458 · Issue 667373

Handling updated for queue processor locks

Resolved in Pega Version 8.7

The Final activity mentioned in the processing epilog of the Service File rule was not being consistently called from File Listener, causing some of the cases to become stuck and not continue to the next stage. Investigation showed that if the lock was held by the queue processor requestor, the system was unable to obtain the lock but still proceeded to update the LogServiceFile page and persist it. This resulted in overwriting changes made on the LogServiceFile page by the requestor, resetting the completed-batches-count set back to 0. To resolve this, RuleServiceFile -> updateLSFBatchCounts() will call the overloaded lockAndLoad() method in LogServiceFile that accepts a parameter called lockAttempts. This will attempt to obtain a lock for a given number of times before throwing an exception.

INC-170551 · Issue 656559

Rule Assembly update for pxTextInput and pxDisplayText

Resolved in Pega Version 8.7

After the application restart, multiple rule assembly alerts were seen for pxTextInput and pxDisplayText . During first access, Assembly is done and container is cached in VTable; investigation showed that in this case, the Load class without the package name had a class not found issue, and then subsequent access tried to use the container from cache and assembly was not done. To prevent this, an update has been made to perform the class lookup using the package name and class name.

INC-170620 · Issue 651806

Handling added for RuleNotFound exception

Resolved in Pega Version 8.7

If a declare rule was run on a redux page and the highest ruleset version was withdrawn, a RuleNotFound exception was thrown and step status was set with the message "Failed to find a 'RULE-DECLARE-EXPRESSIONS' ...". This has been resolved by updating the system to avoid throwing a RuleNotFound exception if the candidate list is empty for the declare expression.

INC-170646 · Issue 658307

Security update for unauthorized URL requests

Resolved in Pega Version 8.7

Updates have been made to improve security around unprivileged users and unregistered requests.

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